New Century Honda

Uninstalled car seats. Settings erased. When I picked up the car I had to hustle to get to my sons preschool to pick him up and not till I had him to the car did I realize that they had unin When I picked up the car I had to hustle to get to my sons preschool to pick him up and not till I had him to the car did I realize that they had uninstalled both of my car seats and I had no way to get my son home safely. Later that night I discovered that the lights inside no longer turn on when the doors are opened and I don’t know how to fix it. Then today I found out that ALL of the addresses I had painstakingly entered into navigation have been deleted. More

Good and fast Guy was nice , fast service , waiting area was comfortable and usefull because I need to charge my phone to keep working , good to have WI FI to keep Guy was nice , fast service , waiting area was comfortable and usefull because I need to charge my phone to keep working , good to have WI FI to keep working More

Customer Good Service and quick response. They are straight to the point so we save a lot of time , I’ll definitely refer my friends to them Good Service and quick response. They are straight to the point so we save a lot of time , I’ll definitely refer my friends to them More

Horrible customer service At the beginning the sales person was amazing. After I purchased the vehicle Sign the paperwork. The lack of customer service I came on a different At the beginning the sales person was amazing. After I purchased the vehicle Sign the paperwork. The lack of customer service I came on a different day pick my car. My car was not washed or ready to go, I had to wait an extra 40 minutes to take my car. The worst is that salesperson couldn’t find my spare key. So I left without my spare key. The salesperson promise to call me to inform when my key was found would be deliver to my house. I didn’t receive a call from the salesperson. I had to call the person who didn’t return my call 48 hours later. Almost two weeks later my key was found , now I have to drive to dealer to pick up my key. Because now my my spare key no longer be delivered to my house. Horrible customer service didn’t appreciate being lied to. More

Too expensive $900 for the power steering pump replacement? Right now after all these services, my service engine light is on. There was no courtesy car wash. $900 for the power steering pump replacement? Right now after all these services, my service engine light is on. There was no courtesy car wash. More

Reg service thanks to Mr Haybert of glendale honda for accommodating me on the day I was in the service area. He simply made it easy for me to understand what se thanks to Mr Haybert of glendale honda for accommodating me on the day I was in the service area. He simply made it easy for me to understand what service scheduled needed to be done on my car . He is very polite and actively listened to customers concerned. More

Prompt & Courteous Service Called in New Century Honda for a recall service appointment around 2pm on Saturday. To my surprise my car was scheduled for the same day service. Two Called in New Century Honda for a recall service appointment around 2pm on Saturday. To my surprise my car was scheduled for the same day service. Two hours later the vehicle was ready and I received a call from the service representative. Definitely more than I expected! Thank you Louis and thank you new Century Honda. More

Great Service! Louis Weatherspoon is back! Thank God. I have dealt with Louis for almost 5 years and his attitude and attention towards helping the customer is a 1 Louis Weatherspoon is back! Thank God. I have dealt with Louis for almost 5 years and his attitude and attention towards helping the customer is a 10 out of 10. More

Hassle Free Experience I had a very difficult time at a couple other Honda dealers. I let the team at New Century Honda about my negative experiences and they were quite emp I had a very difficult time at a couple other Honda dealers. I let the team at New Century Honda about my negative experiences and they were quite empathic and went out of their way to ensure I had a pleasant experience. They exceeded my expectations in every way. The entire staff was so friendly, they were transparent about the price, worked with me to get me within my budget and made sure all my questions were answered. It was a surprisingly pleasant experience; That's not usually an adjective I associate with car buying. I was able to get myself in my very first brand new vehicle. I'd highly recommend this dealership to anyone who may be jaded by car buying. They're experts who know what they're doing. More

amazing experience The sales man and manager made me feel like a winner with the deal they gave me. Thank you Very much. I’ll recommend this dealer to all my family! The sales man and manager made me feel like a winner with the deal they gave me. Thank you Very much. I’ll recommend this dealer to all my family! More