New Century Honda

Quick & Awesome This was my third time getting service at this dealership. My service advisor was awesome and so were the other two guys who greeted me and brought my This was my third time getting service at this dealership. My service advisor was awesome and so were the other two guys who greeted me and brought my car to me when the service was complete. More

Air conditioner problem. Warranty work. A+ Brought our Pilot in 2 months ago to have the air conditioning serviced. Brought it back this week because of the same problem. This time it was dia Brought our Pilot in 2 months ago to have the air conditioning serviced. Brought it back this week because of the same problem. This time it was diagnosed with a more serious issue mostly covered by extended warranty. Thank you More

Caring Staff This location has the best staff. The service advisors, cashiers, oil change staff. I was the last customer and they patiently assisted me with my ext This location has the best staff. The service advisors, cashiers, oil change staff. I was the last customer and they patiently assisted me with my extra questions and requests. Hovik fixed my car rear bumper, as soon as I asked him to take a look at it. I didn’t have an appointment for that. I will always refer to them for any issue with my Pilot 2017. I will also recommend them to my friends and family. More

smooth process Second time at New Century Honda in Glendale. Extremely satisfied with the service I received. Took my car in for an oil change and was out of there 4 Second time at New Century Honda in Glendale. Extremely satisfied with the service I received. Took my car in for an oil change and was out of there 45 minutes later. Aside from it being cheaper than other places, they also do a full point inspection on your vehicle for free. My service advisor, Christian, provided excellent service. I will definitely be returning! More

Good explanation with no pressure Tim explained the car very nicely without a pressure and did a great job to take care of the customer and the car till the end of the process. Tim explained the car very nicely without a pressure and did a great job to take care of the customer and the car till the end of the process. More

LISTEN - and good service Left a previous review noting new location and small entrance, as well as excellent service. It is a tight squeeze to drive in side alley, but peop Left a previous review noting new location and small entrance, as well as excellent service. It is a tight squeeze to drive in side alley, but people are always standing by to service.. Wait room is large, and cozy seats, with a large T.V. with accessible remote (& mute button). CHARGES: tells me what's wrong, then accepts what I can't fix right then - lets me know how dire each fix is and when I ask, how long I have until it becomes really bad. More

Helpful Honda Honda Service in Glendale was very busy, but the service department works to help all customers as quickly as possible - but sometimes that means 5 da Honda Service in Glendale was very busy, but the service department works to help all customers as quickly as possible - but sometimes that means 5 days. Once my fixes were approved under warranty, I was able to get a loaner car which reduced overall stress of life in LA without a vehicle. Christian was very helpful and friendly! More

Great experience so far As the title stated the experience with Century has been remarkable, made possible by Cristian who has been my person to go to on multiple occasions. As the title stated the experience with Century has been remarkable, made possible by Cristian who has been my person to go to on multiple occasions. He really pays close attention to what your vehicle needs and take the time and patience to make sure you understand what you are getting done o your car. I haven't given a 5 star rate because in one occasion Christian wasn't around so I got helped by one of the other guys, unfortunately the wuality of service wasn't quite satisfying. Simplifying everything, Christian has a great friendly attitude and overall professionalism. More

He’s so friendly, nice and expalin everything clearly. They trying to please you everything or anything you need and expalin every details about the car you want to buy, were happy because he’s patiently t They trying to please you everything or anything you need and expalin every details about the car you want to buy, were happy because he’s patiently tell you all the information you want to know. More

Terrible Service Felt like I was rushed, services were not explaine properly, they said they rotated the tires but I made a marking on one of the tires and it was neve Felt like I was rushed, services were not explaine properly, they said they rotated the tires but I made a marking on one of the tires and it was never rotated. They promised to wash my car and they didn’t. I just felt lied to the entire time. Also, took me 45 minutes to have my car brought to me in front. I watched 5 separate customers come after me and get their cars before me. I don’t think would come back to this location for service. More