New Century Honda

Great experience! Came in and got taken care of pretty immediately by Haybert, who was amazing and super informative throughout the whole process! (Rats chewed through Came in and got taken care of pretty immediately by Haybert, who was amazing and super informative throughout the whole process! (Rats chewed through my wires) he made sure to keep me updated the whole time in the shop and finished the job WAY faster than expected, which I really really appreciated. Such a great experience! Will be coming back to this location from now on. More

A Confusing, Infuriating Nightmare My brand-new car had a leaking tire and needed to be brought in for service twice, despite the extended and extremely expensive warranty I purchased. My brand-new car had a leaking tire and needed to be brought in for service twice, despite the extended and extremely expensive warranty I purchased. You'd think that a three-month old car wouldn't need any service, let alone require two trips to the service department in several days. The second time I went there, I found out that my first visit wasn't even documented, so they didn't know why I was there or what I was talking about. I've worked in service before and wouldn't let a customer leave twice with an issue, let alone an issue that could result in a dangerous situation. It pains me to say that I'm deeply concerned about my experience with Honda and am considering returning the car in its entirety under the lemon law, which would be a real shame to do over a small thing like a tire. Just to make it clear, my sales experience was great. They worked through my purchase slowly, answered all my questions and addressed my concerns. Couldn't recommend it enough. I don't know what happened with service. More

Amazing ! Overall the service was great and and my car was it great shape afterwards. Everything and everyone was absolutely amazing! I would highly recommend t Overall the service was great and and my car was it great shape afterwards. Everything and everyone was absolutely amazing! I would highly recommend this service center to anyone. More

a person who helped me, he is really nice and kind I came yesterday for my civic recall. I can speak English just a little, but the guy was really nice an kind for me.. so I was very comfortable. I came yesterday for my civic recall. I can speak English just a little, but the guy was really nice an kind for me.. so I was very comfortable. More

PERFECT EXPERIENCE! A BREEZE! Lennie, Sabrina and the team went above and beyond to make this the easiest, most efficient car purchasing experience ever. The whole staff was EXTREM Lennie, Sabrina and the team went above and beyond to make this the easiest, most efficient car purchasing experience ever. The whole staff was EXTREMELY friendly, sincere and accommodating. Thank you New Century Honda and see you in a year and a half for another lease! More

Job well done. Brought my HRV because of the smart key entry problem. Of course once at the service place the warning light was off. Max still had my car checked and Brought my HRV because of the smart key entry problem. Of course once at the service place the warning light was off. Max still had my car checked and diagnosed. Problem was covered by my extended warranty. Parts were ordered and installed. Verything went well. Wait was not too long too. More

Oil change Haybert is very pleasant, approachable .everybody was nice and helpful. He checked my record, i was qualified for free oil change new car. He told m Haybert is very pleasant, approachable .everybody was nice and helpful. He checked my record, i was qualified for free oil change new car. He told me length of wait time. Very accurate More

Maintanance B It was all good. Serive was done in time. Reasonable sevice price. Your staff were nice & kind. I will recommnd New centry Honda to my friends. It was all good. Serive was done in time. Reasonable sevice price. Your staff were nice & kind. I will recommnd New centry Honda to my friends. More

Change Oil and maintenance service Louise helped me and assured that I will get my car In the afternoon for the maintenance i.e. change oil, tire rotation as well as change of filter an Louise helped me and assured that I will get my car In the afternoon for the maintenance i.e. change oil, tire rotation as well as change of filter and brake fluid oil. Everything was done in time. Thumbs up for the excellent service to Louise and your team. More

Over charged me My adviser called me before he started working on my car to tell me my tires were worn out. I said OK I’ll take care of them next time. Then he procee My adviser called me before he started working on my car to tell me my tires were worn out. I said OK I’ll take care of them next time. Then he proceeds to rotate my tires and charged for a rotation. If my tires are worn out and need replacement, shouldn’t he have not rotated them and saved me $20? More