New Century Honda

Convenience 5 star Haybert in service is the man! Always fast and friendly and honest. I’ll take my Honda here for as long as I own it! Haybert in service is the man! Always fast and friendly and honest. I’ll take my Honda here for as long as I own it! More

Good service Went for oil change. Appointment time 12noon I asked the guy who help me how long it will take and he said around 1 1/2 hour. I waited in their custom Went for oil change. Appointment time 12noon I asked the guy who help me how long it will take and he said around 1 1/2 hour. I waited in their customer lounge and after 30mins someone from the staff called me and he said my car is ready. They have a great service. I will come back for my next car service. Sorry I forget the name of the representative who help me. More

Repairs done without my consent The work order stated that they would "check and advise" on four different things. Never got a phone call or message. After waiting for 4 hours I got The work order stated that they would "check and advise" on four different things. Never got a phone call or message. After waiting for 4 hours I got a call that the work had been done, mind you, without my consent. I'm definitely not going back. Oh, and while waiting, a lady who had dropped off her car for the 60,000 mile service, changed her mind and left after speaking with her (I assume) husband on the phone and realized they upsold a bunch of stuff. Stay away. More

I like the service in this place Jeff was very helpful, I went there to change oil they told me the filter needs to be change as well . I trust the service here. Jeff was very helpful, I went there to change oil they told me the filter needs to be change as well . I trust the service here. More

Speedy service & Kindness Monday 1/21/19 10 a.m. Oil Change & Wheel Alignment service day, by the time I was done with my lunch so was my CRV I Love my Honda & Everything abou Monday 1/21/19 10 a.m. Oil Change & Wheel Alignment service day, by the time I was done with my lunch so was my CRV I Love my Honda & Everything about it. Thank you 🙏 Emma More

Louis was great! This was my first time at this new Honda location in Glendale. It is a little bigger than the old location. Louis welcomed me as soon as I pulled up t This was my first time at this new Honda location in Glendale. It is a little bigger than the old location. Louis welcomed me as soon as I pulled up to the service center. He was very friendly and accommodating and gave a fairly accurate estimate as to when my oil change and complimentary tire rotation would be completed (45-60 min). I used the coupon I found on the Honda website for a $39.99 oil change. I waited in the customer waiting room until completion, where there’s nice comfy sofas, TV, and beverages available. The only thing I would recommend to finish off the service is a complimentary car wash, which my previous service centers had available. Other than that, it was great in and out service. Thank you, Louis! More

Quick and fast Had my engine light diagnosis, and repairs done in a timely manner. All was completed by 10 am .I was able to do my other tasks for rest of the day. Had my engine light diagnosis, and repairs done in a timely manner. All was completed by 10 am .I was able to do my other tasks for rest of the day. More

Excellent Customer Service &The Car of My Dreams I consider myself to be quite demanding when leasing a vehicle. I know what I want and I am not very flexible. From the start it was apparent that Rob I consider myself to be quite demanding when leasing a vehicle. I know what I want and I am not very flexible. From the start it was apparent that Roberto, Jose & Tony were going to do everything they could to work with me. They were able to do so & very quickly as well. Omar in finance was a pleasure, answered all my questions & had the paperwork done in record time. The next day I had a very minor issue with my blue tooth and Hyck in service was able to solve the problem. Everyone was professional, & bent over backwards to accommodate me and did so with humor, making the experience quite enjoyable. And in the end I have the most magnificent vehicle at an amazing price. Thank you New Century Honda!. More

Great service Every one here is soo nice and amazing. They try to do their best all the time and they will even go out of their way to help you out. Every one here is soo nice and amazing. They try to do their best all the time and they will even go out of their way to help you out. More

Excellent customer service Louis demonstrated exceptional customer service during my visit/in-service appointment. Thank you for your assistance and knowledge of how to maintain Louis demonstrated exceptional customer service during my visit/in-service appointment. Thank you for your assistance and knowledge of how to maintain my civic. I will definitely request to work with him again. Thank you More