New Century Honda

Not mom-friendly I came in recently for airbag safety recall service that I was told would not take more than 1hr. Unfortunately, my 8 month old had a bowel movement a I came in recently for airbag safety recall service that I was told would not take more than 1hr. Unfortunately, my 8 month old had a bowel movement and I needed to change her quickly. To my amazement and anger, the women's bathroom did not have a diaper changing station!!! I dont even want to ask about the Men's room. I was forced to change babys diaper in the waiting area, and ignore the nasty, disapproving looks of the other waiting customers! If New Century Honda wants to start fresh and have positive customer service, you should make sure you are sensitive to parents with small children's needs. More than half of customers that come in to buy your cars have their family's well-being in mind and so should you! -Liz A. More

Great, awesome, quick The rep who assisted me is awesome.! He remembers who I am and I like that in any place I frequent. He helps me out and helps me understand if I have The rep who assisted me is awesome.! He remembers who I am and I like that in any place I frequent. He helps me out and helps me understand if I have questions. More

Friendly, fast, not pushy! Efren Soliz answered all of my questions when I came in to test drive three vehicles; he was not pushy in the slightest and was very accommodating. La Efren Soliz answered all of my questions when I came in to test drive three vehicles; he was not pushy in the slightest and was very accommodating. Lawrence Long was also super helpful. When I called up New Century an hour before they closed with an offer, he replied promptly and said they could stay open to see the sale through. Omar Garcia was professional, courteous and forth-coming while signing the papers. I would highly recommend New Century Honda to any prospective buyers who are looking for a thorough, hassle-free purchase experience. 10/10 More

Great!! This was a great dealer. Worked with with I wanted. Very friendly personnel. They had the information I wanted. We got the car we wanted. This was a great dealer. Worked with with I wanted. Very friendly personnel. They had the information I wanted. We got the car we wanted. More

Great experience! I enjoyed the whole process when I bought the car! Lawrence was super helpful and he explained everything patiently! He has lots of experiences and he I enjoyed the whole process when I bought the car! Lawrence was super helpful and he explained everything patiently! He has lots of experiences and he is such a polite person! I will definitely recommend this dealership! More

Great experience. Efficient and detailed service. Considerate and cooperative staff. Wait was not too long, and the whole process was done in a timely manner. I will co Efficient and detailed service. Considerate and cooperative staff. Wait was not too long, and the whole process was done in a timely manner. I will continue to recommend their services. More

Great Experience Very helpful and welcoming staff. Easy and fast process. Great Experience . I felt very comfortable and well taken care of by all the staff I dealt wi Very helpful and welcoming staff. Easy and fast process. Great Experience . I felt very comfortable and well taken care of by all the staff I dealt with. More

Car Service with Warranty replacement Very Helpful, and took time to explain each detail as well as any complications that could come up in the process of validating and getting service fo Very Helpful, and took time to explain each detail as well as any complications that could come up in the process of validating and getting service for warranty coverage. More

Customer service This is my second visit here and Louis the tech has had terrible customer service on both occasions. Everyone else has been helpful. But I’ve been unl This is my second visit here and Louis the tech has had terrible customer service on both occasions. Everyone else has been helpful. But I’ve been unlucky helped by him twice. More

Honda HRV Great experience dealing with Tim as a first time car buyer. Happy customer. Proud owner of a new Honda H R V from Honda Glendale. Great experience dealing with Tim as a first time car buyer. Happy customer. Proud owner of a new Honda H R V from Honda Glendale. More