New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Good job service Your staff are very friendly they assist you right away and they explain what is needed to replace to your car and they are very kind. Your staff are very friendly they assist you right away and they explain what is needed to replace to your car and they are very kind. More
Fast service and great customer service. I forgot the name of the young man who helped me out. I think his name was haybert, but he was very courteous and had great customer service skills. I forgot the name of the young man who helped me out. I think his name was haybert, but he was very courteous and had great customer service skills. I will definitely bring my car back. More
Professional Dealership with Excellent Service It's rare to have a positive experience at a dealership and I was very lucky to have Omar and Tim assist me during my first car purchase. They were bo It's rare to have a positive experience at a dealership and I was very lucky to have Omar and Tim assist me during my first car purchase. They were both extremely professional, friendly, and intelligent to say the least. During my visit, I received quality, fast service and drove off in a nice Honda Civic with no doubts about my decision. They've truly earned a Honda customer for life. More
Went beyond my expectations Efren really help me choose a car that was reliable and helped me a lot understanding what I’m getting myself into, as a first time car buyer my expec Efren really help me choose a car that was reliable and helped me a lot understanding what I’m getting myself into, as a first time car buyer my expectations were amazed More
Corporate machine of greed I don't know what happened but with the move from the old space, the trusted, personalized care I received in the past has been lost. Prices are TOO x I don't know what happened but with the move from the old space, the trusted, personalized care I received in the past has been lost. Prices are TOO xxxx HIGH. Just because you can get away with it, doesn't mean you should do it. Although my wait time for service was satisfactory this time, last visit was a disaster all around and I spoke with people in the waiting room yesterday who had been waiting two hours beyond the promised hour and a half! I am sad to write this review because EVERY person I've spoken with in the office in various positions (admin roles - making appointments, taking payment) is very professional and kind but while the people supervising the actual servicing seem to be trying - they fall short in putting the customer first. The last two visits I felt like I was talking to the stereotypical "salesman" fast talking and acting like they are giving me a deal when in the end I feel swindled. Maybe they are overworked and just focused on making a quota - I understand the stresses of a fast paced job, but I left there saying to self: I never want to come here again. A shame. More
Made bad day into good day Great service. Everything was taken care of in a timely manner. Staff was excellent which was most important. They were full but never with an att Great service. Everything was taken care of in a timely manner. Staff was excellent which was most important. They were full but never with an attitude or bad vibe. More
Great service! Peter and John worked hard to find me a car in the color I wanted and made sure I got it the same day. Thanks! Peter and John worked hard to find me a car in the color I wanted and made sure I got it the same day. Thanks! More
Horrible Work was done but made me wait extra 2 hrs because Service department forgot to let me know. I was wasted a whole Saturday It really sucked Work was done but made me wait extra 2 hrs because Service department forgot to let me know. I was wasted a whole Saturday It really sucked More
Service Dept I needed to bring my car in to get some work done. Max was super friendly and explained everything that need to be done, and even gave me a little bit I needed to bring my car in to get some work done. Max was super friendly and explained everything that need to be done, and even gave me a little bit of a break on the cost. Everything was completed as promised and I couldn't be happier with there work. Max is the best. More
Overcharged me on services. $1600 for timing belt and water pump? $2900 for oil change, rear brake pads, axle seal, replace fluids, valve cover gaskets. Called other dealers $1600 for timing belt and water pump? $2900 for oil change, rear brake pads, axle seal, replace fluids, valve cover gaskets. Called other dealers and got quotes for way less. And you did not address the leak of rubber roof. I valles the place you recommended and they did not offer window services. More