New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Great team, quick service, friendly people Showed up for an oil change and an estimate on some body work. Was greeted by a friendly kid who got me a service team member quickly. Christian Alas Showed up for an oil change and an estimate on some body work. Was greeted by a friendly kid who got me a service team member quickly. Christian Alas helped me out with the oil change in less than an hour and honored a coupon I had no questions asked. He also told me who to talk to in parts to get my doors fixed. Got a great quote from James in parts and then made an appointment for the next day. Came in the next day and was greeted quickly by another friendly kid -- Kevin --who got me a team member right away. Max helped me and honored the quote from James and Christian. Great guy. Got my doors fixed in under two hours. Got some work done in the relaxing waiting area while I waited. What could have been a stressful two days was totally stress free. Top notch experience. More
Good service, ok customer service I brought my car for a door latch issue. Haybert said they would look at it and that it should be covered by warranty (great!) The issue came about I brought my car for a door latch issue. Haybert said they would look at it and that it should be covered by warranty (great!) The issue came about when he said my car was overdue for an engine hunk cleaning. He said I should have done it at the 45K mark. The issue is that I’m already at the 65K mark and have been bringing my car since I bought it at 35K miles for oil changes here and was never notified about the required service. When I asked him why nobody had said something sooner, and he had helped me before, he said “well I’m telling you now.” To avoid any confrontation I just went ahead and agreed to the service. The fact that they call a lyft for you is nice to get dropped off and picked up when the car’s ready. I go to pick up my car and the door works again. I walk rob Haybert to ask for my keys and he maybe spent a minute going over what service the mechanics did. I walk by myself to pay at the cashier for a bill of $270 which i expected. I had found a coupon online for $25 off a service of $150+. I thought it would be $25 off the $270, but Haybert said that that was the discounted price. The original price was supposedly $290. I ended up paying $265. I should have voiced my opinion, but I didn’t want to be a bother. More
Customer service and service It was my first visit to this Honda dealership. My car needed an oil change. Chris was great. He was friendly and.professional. I'll bring my car ba It was my first visit to this Honda dealership. My car needed an oil change. Chris was great. He was friendly and.professional. I'll bring my car back again. More
Satisfied customer!! Alex was very helpful getting us a great deal on our 2016 Odessy! I never felt pressured and everyone gave great customer service making the process Alex was very helpful getting us a great deal on our 2016 Odessy! I never felt pressured and everyone gave great customer service making the process enjoyable! I highly recommended this dealership! More
Great service! I was out than less time than quoted. I wasn’t charged for repair because they were able to repair existing part. And, I was advised that I can get oi I was out than less time than quoted. I wasn’t charged for repair because they were able to repair existing part. And, I was advised that I can get oil change for much less with dealer. Will definitely bring my car back for future service. Thanks Max!! More
Easy to work with Max was great to work with- receptive and kind. I appreciated the shuttle service. Had a mix up and it was fixed promptly. Easy and good. Max was great to work with- receptive and kind. I appreciated the shuttle service. Had a mix up and it was fixed promptly. Easy and good. More
GREAT CUSTOMER SERVICE I came in for a routine oil change and received exceptional customer service from Max Perrin. He was very informative and accommodating to say the le I came in for a routine oil change and received exceptional customer service from Max Perrin. He was very informative and accommodating to say the least. Next time I come back to New century I definitely want to work with Max. More
1st time buyer Tony Lopez and Peter Lopez were very helpful last night. I’m happy they made it possible for me to get the car I wanted! Tony Lopez and Peter Lopez were very helpful last night. I’m happy they made it possible for me to get the car I wanted! More
Burning smell I have been smelling something burning and decided to call Honda, I spoke to John Gamboa in sales and Jeff in service, it appears there was a plastic I have been smelling something burning and decided to call Honda, I spoke to John Gamboa in sales and Jeff in service, it appears there was a plastic bag stuck under the vehicle, they removed & cleaned it, they also took care of the recalls and adjusted my tire pressures w/o me asking. All the service was free of charge. This is a great honest place to get your Honda worked on. thank you Jeff. More
Great experience I had a wonderful experience at New Century Honda. The staff was incredibly friendly and helpful. I never felt pushed or rushed. The transaction was v I had a wonderful experience at New Century Honda. The staff was incredibly friendly and helpful. I never felt pushed or rushed. The transaction was very easy More