New Century Honda
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 5,118 reviews
Good Service and Friendly Staff My car was ready when promised and I was able to get a loaner while it was in the shop. Haybert kept me updated and responded promptly to my texts. My car was ready when promised and I was able to get a loaner while it was in the shop. Haybert kept me updated and responded promptly to my texts. More
Maintanance service Luis was my advisor and he was the best. He said they would be done in an hour and they were he also took me without an appointment. Luis was my advisor and he was the best. He said they would be done in an hour and they were he also took me without an appointment. More
Made the impossible, possible!! I really don’t know how Efrin and Lenny made the impossible, actually happen. I’m so happy with my Honda Accord, the best customer service I had in a I really don’t know how Efrin and Lenny made the impossible, actually happen. I’m so happy with my Honda Accord, the best customer service I had in a long time. If you want a great deal and people that care for you’re needs then get you’re next car from efrin. He goes above and beyond to make you happy, thanks again for all that you did. More
Great service. The customer service at this Honda Center is always satisfactory and I can always count on a well-informed inspection report of my car and a service c The customer service at this Honda Center is always satisfactory and I can always count on a well-informed inspection report of my car and a service cost at a reasonable price. More
Great Experience! Professional, knowledgable and I had a great experience! Helpful staff and everyone had a positive attitude making my experience worth my time spent a Professional, knowledgable and I had a great experience! Helpful staff and everyone had a positive attitude making my experience worth my time spent at the dealership! More
Ac work done Lewis has helped greatly with the difficulty that occurred with my vehicle and. Got the problem taken care of as soon as possible with ease Lewis has helped greatly with the difficulty that occurred with my vehicle and. Got the problem taken care of as soon as possible with ease More
Total sales price. I believe we got burned on the total sales price. When we were negotiating the numbers I remember being shown the total number we'd be financing was a I believe we got burned on the total sales price. When we were negotiating the numbers I remember being shown the total number we'd be financing was around 33k after putting approx. 10k down and getting a loyalty discount of an additional 2k. That would brink the total sales price to around 45k. The msrp was approximately 40k. The sales and financial team were very friendly and nice to work with as they worked with us to get our monthly payment down. This was kind of frustrating as the apr was much higher than we should've been afforded considering our excellent credit. They were not able to get that apr percentage down much but did figure out ways to get our monthly payment to a satisfactory number. However I am not convinced we got the same sales price we were shown before submitting for final paperwork. When we were going through final financial paperwork we were a bit rushed (admittedly it was partially our fault as it was getting late). Now that I had time to look at the final price however I see that our final financing number came in at approx 37K, as opposed to the 33k I recall being shown before, and the total cost of the vehicle approx 50k. The financing number could be higher as we readded some insurance features, but it's this total cost that seems abnormally high for the car we purchased as we didn't even get the highest model available. When I look on true car price estimates now it shows the average market price for the car as 37k. I understand that may not include taxes. I must say I am a bit disappointed and regret not taking more time to shop around or more time to read over the numbers more closely. If the msrp was 40k I don't see how, after taxes and extended warranty / insurance features (which were around 3k), the final sales price came in slightly north of 50k. Seems a few thousand too high. Bottom line the staff at the dealership were friendly, not pushy and did a good job working with us and giving us time. I'd just recommend anyone looking to buy new to do their due diligence in shopping around and reading all the paperwork carefully. Give yourself time and try not to find yourself rushed.. More
Sabrina is Superb Sabrina is just awesome - she made it happen for us :) Upon walking in - we just knew we came to the right place! Even if we came late - Sabrina assis Sabrina is just awesome - she made it happen for us :) Upon walking in - we just knew we came to the right place! Even if we came late - Sabrina assisted us without any fuss and did everything to make sure we get what we want. More
Quick and very friendly Called the morning of and got an appointment time that day. Was in and out in around the time the service tech told me I would be. Will definitely com Called the morning of and got an appointment time that day. Was in and out in around the time the service tech told me I would be. Will definitely come back. More
New car owner Thank you Tim and Omar for working with me to get the best deal. You made the experience of buying a new car exciting and relaxing. Thank you Tim and Omar for working with me to get the best deal. You made the experience of buying a new car exciting and relaxing. More