New Century Honda

alex is great We have visited many dealerships and even our children noted how nice Alex was. the whole vibe of the dealership was kind and helpful. much better exp We have visited many dealerships and even our children noted how nice Alex was. the whole vibe of the dealership was kind and helpful. much better experience than purchasing other vehicles in the past. More

Service Usually I give five stars, but this visit left me a little annoyed. I dropped $200 for an oil change, rotate tires and brake fluid and when I left the Usually I give five stars, but this visit left me a little annoyed. I dropped $200 for an oil change, rotate tires and brake fluid and when I left the dealership my tire pressure warning light came on. Even when I re calibrated the tires and reset it, the light still came on. You would think that after rotating the tires the pressure would be checked. I just don’t expect to have any warning lights come on after spending $200. More

Great customer service It was very easy to drop off my car, get a lyft to work, and get picked up again at the end of the day. I went in because my car would shake when brak It was very easy to drop off my car, get a lyft to work, and get picked up again at the end of the day. I went in because my car would shake when braking and glad to report that it no longer shakes! More

Excellent service by Louis and all other staff Stopped by for an express oil change and added brake fluid replacement as recommended by Louis. Everyone I met, from the employee who checked in my ca Stopped by for an express oil change and added brake fluid replacement as recommended by Louis. Everyone I met, from the employee who checked in my car, to getting my car back, was professional and friendly! The girls at the register were just okay. For this place of business they should be friendlier and avoid talking about overdoing it with Lyft rides in front of customers who benefited from this courtesy service like I had. Besides that, the most important is that I can trust my car will be taken care of and have a great customer service experience. More

Great communication and service As a Honda Element owner I prefer to have my car serviced by the dealership because they use OEM parts and have direct knowledge of my vehicle. As a Honda Element owner I prefer to have my car serviced by the dealership because they use OEM parts and have direct knowledge of my vehicle. More

Unprofessional/Zero Customer Care Training 1 Star because there’s no option for no stars. The staff is unprofessional and arrogant. Eddie who “helped” me seemed to be in a bad mood. A very “mat 1 Star because there’s no option for no stars. The staff is unprofessional and arrogant. Eddie who “helped” me seemed to be in a bad mood. A very “matter of fact” attitude and the two guys working behind him yelling “xxxx you’s” at each other and fighting like teenagers. The worst experience at any service department. More

Professional and efficient Louis from the service department was so awesome to work with. Very professional and also, the rest of the staff were courteous and organized. I would Louis from the service department was so awesome to work with. Very professional and also, the rest of the staff were courteous and organized. I would definitely return to this dealership More

Satisfied with the service but still has issue on carplay Satisfied with the service but my issue on the apple carplay wasnt addressed. After I paid the service fee and drove the car out of the service center Satisfied with the service but my issue on the apple carplay wasnt addressed. After I paid the service fee and drove the car out of the service center, I have to drove back just to tell them that they weren’t able to address my issue on the apple carplay. On the spot, they removed the battery connection for my car to reset. More

AMAZING Fast and friendly, would definitely recommend them to family and friends. Helped with any questions or concerns I had and didn't seemed bothered to ex Fast and friendly, would definitely recommend them to family and friends. Helped with any questions or concerns I had and didn't seemed bothered to explain things. More

Efficient & courteous I came in for a routine service and was treated to a quick, easy and professional job. They were friendly, and straight forward. Thanks I’ll be back. I came in for a routine service and was treated to a quick, easy and professional job. They were friendly, and straight forward. Thanks I’ll be back. More