New Century Honda

Excellent customer service Effrin helped me out with alot. He made sure that I was comfortable with my purchase and did not try to push any sale on me. I would highly recommend Effrin helped me out with alot. He made sure that I was comfortable with my purchase and did not try to push any sale on me. I would highly recommend Efren to anybody and Omar. Thank you glendale honda More

CR-V Purchase Timothy Hall took us through every step of the process, from telling about the car, getting the car from inventory, taking us for a test drive, to tak Timothy Hall took us through every step of the process, from telling about the car, getting the car from inventory, taking us for a test drive, to taking us through the paperwork. We were very pleased every step of the way. Everyone else at the dealership was friendly and helpful. More

Easy Peasy From the moment my family drove up, we had an easygoing, non-stressful experience. We had been driving around, comparing cars and prices all day. So From the moment my family drove up, we had an easygoing, non-stressful experience. We had been driving around, comparing cars and prices all day. So, we got to experience a range of dealerships and salesman personalities. New Century Honda was no different in that, from the moment we walked onto the property, a sales rep was quick to help us out. The difference was that Ricardo, our sales representative, wasn’t pushy or overbearing. He allowed us to ask questions and tell him what we were looking for. When we found the car we liked, we were given all the time we needed to explore, play, test drive and inspect. I brought my children along, because this new car would be was just as much a part of their lives as my own. Not once did we have a problem with anyone browbeating us for our kids climbing into a car or making “unwanted noise”. Instead, they were treated with respect and kindness. When the time had come to trade-in, we were again given as much time as we needed to say goodbye to our old car. Overall, we were treated with a straightforward, friendly, honest and respectful manner. Management was willing to hear us out and negotiate fairly. I think we were given a great deal on a great car by people that were a pleasure to work with. I highly recommend New Century Honda and will return to them for my future business. More

Waste of time!, Unfortunately it was a waste of time!! Went to the Honda Dealership ready to buy a car. Liked something and was ready to pull the trigger until they s Unfortunately it was a waste of time!! Went to the Honda Dealership ready to buy a car. Liked something and was ready to pull the trigger until they started to raise the price and say they have the wrong MSRP on the car. Both the sales person (Tina) and manager were very rude, no explanation, nothing. Congrats Glendale Honda you just lost one sale of a high end vehicle!! More

Not Thorough with their work I was not happy with my recent visit here on 8/24/19 for my 10:15am appointment. I came to get my car assessed for an oil leak. I was then told I had I was not happy with my recent visit here on 8/24/19 for my 10:15am appointment. I came to get my car assessed for an oil leak. I was then told I had 3 leaks along with other issues. I had the two main leaks addressed: engine oil pain leak and rear main seal leak. The estimated cost was $2,000. I decided to get it done due to it’s importance and their recommendation. I ended having to wait 7 hours. When I returned to pick up my car, the guy who was my advisor had already left so another guy who did not know of any work done on my car kindly explained to me what was done as he looked at my receipt. I left the service center passed 5pm and was one of the last cars to leave. Then 30 mins after driving my car, my engine light and steering light appear on my dashboard. My speedometer stops working, my gas meter was also malfunctioning and numbers going up and down and My dashboard couldn't not even show what gear I was on due to it malfunctioning. I felt very unsafe driving my car and I couldn’t not go back as the service center closed at 5pm and was closed the following day which was a Sunday. Feeling very unsafe, I had no choice but to miss work on Monday so that I could go back to Honda and get this malfunction addressed. The same advisor told me that the issue was that a connector in my computer system was not plugged in all the way and that the mechanic did do a lot work on my car. Although I do understand that a lot of work on my car was done, the fact that I spent $2000 and had to wait 7 hrs only to have a malfunction because they were not thorough in their work is ridiculous and frustrating. I spent a lot of time and money and had to miss work due to their mistake. This caused my a lot of inconvenience and would not recommend this service center. More

Third Lease Sabrina was terrific and made the whole process smooth and easy. Her knowledge of the vehicles was super helpful. We were able to lease the car we wan Sabrina was terrific and made the whole process smooth and easy. Her knowledge of the vehicles was super helpful. We were able to lease the car we wanted at a very good price More

What a team! Knowledgeable, professional group of guys over at Honda. Max, one of the specialists, is as good as it gets. Thanking them all for an easy time. Knowledgeable, professional group of guys over at Honda. Max, one of the specialists, is as good as it gets. Thanking them all for an easy time. More

Christian I always take my car with your team. Specially Christian is always taking care of me and my family. This is the only reason I visit New Century Honda I always take my car with your team. Specially Christian is always taking care of me and my family. This is the only reason I visit New Century Honda More

overall crear service the fact that we didnt spend all day for a car was a plus already. from the moment we got there we were greeted fast and finalizing the deal was just the fact that we didnt spend all day for a car was a plus already. from the moment we got there we were greeted fast and finalizing the deal was just as quick. More

Battery replacement and airbag recall I had my 2004 Honda Pilot battery replaced, and the right airbag was under recall. Apart from a slight delay in completing the service, everything was I had my 2004 Honda Pilot battery replaced, and the right airbag was under recall. Apart from a slight delay in completing the service, everything was great More