New Century Honda

Long wait but they're able to accommodate and service my car Satisfactory Service. My service advisor was Luis. He is nice, helpful and pleasant. It was a busy Saturday but they were able to service my car in 2 Satisfactory Service. My service advisor was Luis. He is nice, helpful and pleasant. It was a busy Saturday but they were able to service my car in 2 hours. Loved the Lyft/Shuttle Service More

Accord service Good service but disorganized staff. My phone calls were either transferred to the wrong extension or the service person ignores his phone messages. A Good service but disorganized staff. My phone calls were either transferred to the wrong extension or the service person ignores his phone messages. Also, we gave him a coupon but didn’t get credit for it. More

Small yet great dealership!! I absolutely loved the experience right from the moment I walked in. Very elaborate, transparent, and to the point. No unnecessary beating around the I absolutely loved the experience right from the moment I walked in. Very elaborate, transparent, and to the point. No unnecessary beating around the bush which I did not like at other dealerships that I checked prices before ultimately buying a civic ex sedan from this one. Daniel, Victor and Andrew made sure I have an amazing car buying experience. More

Great experience Peter and Andrew were a pleasure to work with when choosing my new vehicle. Best car buying experience by far. I will recommend this dealership to an Peter and Andrew were a pleasure to work with when choosing my new vehicle. Best car buying experience by far. I will recommend this dealership to any of my friends looking to buy a vehicle. More

Worst auto service I’ve ever seen I brought my car by appointment to replace the oil and fix the problem with the batteries on my Honda hybrid. Five hours later Christian called me and I brought my car by appointment to replace the oil and fix the problem with the batteries on my Honda hybrid. Five hours later Christian called me and said that the car was ready. When I arrived to pick up the car, he told me that they checked for errors and didn’t find any and my car is good, i.e. they did nothing but change the oil in 5 hours. And this is by appointment! By the way, this is the second time I am addressing them with this problem, my hybrid very often (almost every day) cannot use batteries because of their overheating. So what is the point of my hybrid if I drive only gasoline? And this center (where I bought the car) cannot fix it under warranty! I do not recommend this Honda service. More

New car ready Everyone was helpful and nice. Jose went out of his way to find what we were looking for. Process was smooth and quick. Drove away in our new car 😊 Everyone was helpful and nice. Jose went out of his way to find what we were looking for. Process was smooth and quick. Drove away in our new car 😊 More

Awesome dealer Appreciate the help getting my new car great experience. Love my new civic hatch sport touring. If I need anything else I know where to go! Appreciate the help getting my new car great experience. Love my new civic hatch sport touring. If I need anything else I know where to go! More

Oil change Great customer service would recommend to friends Always return to Honda for an oil change and have had 5 Honda cars in the past Thanks Great customer service would recommend to friends Always return to Honda for an oil change and have had 5 Honda cars in the past Thanks More

Service I visited the service for scheduled maintenance. Louis Weatherspoon was very attentive and made sure everything was addressed before I left after my s I visited the service for scheduled maintenance. Louis Weatherspoon was very attentive and made sure everything was addressed before I left after my service was complete. More

Disappointed We been here in many times for service on our cars and this last we were left disappointed. To start when we came to pick up the car Christian didn't We been here in many times for service on our cars and this last we were left disappointed. To start when we came to pick up the car Christian didn't review what was done or even if the car needed any repairs other then the maintanence. After receiving the car from it’s service we pulled out of the lot and turned the AC on and a loud noise came from the Inside of the car. We figure maybe when they checked the AC filter it was misplaced perhaps now causing the noise. We returned and Christian the service advisor came out defensive as if we were accusing them of doing something to our car. He immediately said “we didn’t touch that area” even before he had heard it. He proceeded to take out the filter and said “ your filter is dirty” he removed maybe 3-4 pieces of debri and he asked if we take the car to another repair shop, which we never have. Then he placed the filter back in and the sound was gone. He’s attitude was completely uncalled for. At no time did we ever accuse anyone of anything we just wanted to have someone check on it. Very disappointing experience. More