New Century BMW
Alhambra, CA
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It was an absolute pleasure working with Elvis to lease my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. More
Elvis is genuinely super nice guy! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! More
A very very poor experience. Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the deal Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the dealership. I had to initiate every contact and the advisor was not a very good listener. Was constantly told the vehicle was still being worked on, although after 5 hours, I ultimately found the vehicle in the outgoing driveway ready for delivery. A mechanic covering for the receptionist ultimately had another advisor (which also did not greet me) release the vehicle for me as Ken Lam the original advisor was at lunch. I was not able to check the quality of the work and can only hope it was done correctly. Overall, a very poor experience. More
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. New Century BMW of Alhambra was very thorough and knowledgeable. Yiwen Ting was able to find me a vehicle t The process was stress free and pleasant. New Century BMW of Alhambra was very thorough and knowledgeable. Yiwen Ting was able to find me a vehicle that suited my needs. Elvis Blohm was very helpful to set up my car on bmw app. They’re amazing! More
My family has now bought 5 BMW’s from Elvis Blohm. Elvis is the best in the business and that’s why we keep coming back to him. I give Elvis the “Highest Possible Recommendation.” Thank you!!! Elvis is the best in the business and that’s why we keep coming back to him. I give Elvis the “Highest Possible Recommendation.” Thank you!!! More
Chris Gannon was really friendly & responsive in helping me. He answered all questions I had, and he even cared about my order outside his work hours or when he's not at the office. Highly recommended. me. He answered all questions I had, and he even cared about my order outside his work hours or when he's not at the office. Highly recommended. More
From the start Tony was professional and respectful and made me feel comfortable. This extended to the finance department as well. The follow up and customer service provided by all, especially Diana, was made me feel comfortable. This extended to the finance department as well. The follow up and customer service provided by all, especially Diana, was in-line with the BMW brand and reputation. More