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New Century BMW
Alhambra, CA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 492 reviews
May 02, 2023
Elvis was so nice and respectful of our time, concerns, and questions we had about purchasing a new car. He made the experience pleasant without the hassle!! The team that helped seal the deal and CJ who h and questions we had about purchasing a new car. He made the experience pleasant without the hassle!! The team that helped seal the deal and CJ who helped us program the car went beyond to make our experience at their dealership the best! I highly recommend New Century and their team especially Elvis Blohm More
by clucerorobles
Employees Worked With
CJ , Elvis Blohm
April 16, 2023
Knowing what a pain is to land on a fair deal when buying a car, it was a pleasant surprise to come across a genuinely nice person like Elvis. Made the entire process of purchasing our car so smooth and easy a car, it was a pleasant surprise to come across a genuinely nice person like Elvis. Made the entire process of purchasing our car so smooth and easy. Highly recommend! More
by Bert
Employees Worked With
Elvis Blohm
February 21, 2023
It was an absolute pleasure working with Elvis to lease my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. my first BMW. Straightforward and effective when getting the deal done. I can't say enough about how easy the process was to lease my new car. More
by johnhorstmann77
Employees Worked With
Elvis Blohm
February 20, 2023
Elvis is genuinely super nice guy! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! He gave me the best price on our certified BMW. I’ll definitely go back to Elvis again and again! Thank you, Elvis!!!! More
by Kimchrisy
Employees Worked With
Elvis Blohm, Michael Chang
February 16, 2023
A very very poor experience. Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the deal Visited New Century for a recall repair. The communication was very lacking. The service advisor Ken Lam never contacted me while I was at the dealership. I had to initiate every contact and the advisor was not a very good listener. Was constantly told the vehicle was still being worked on, although after 5 hours, I ultimately found the vehicle in the outgoing driveway ready for delivery. A mechanic covering for the receptionist ultimately had another advisor (which also did not greet me) release the vehicle for me as Ken Lam the original advisor was at lunch. I was not able to check the quality of the work and can only hope it was done correctly. Overall, a very poor experience. More
by g
Employees Worked With
Ken Lam
