Back

New Century BMW

Alhambra, CA

4.8
488 Reviews

1139 W Main Street

Alhambra, CA

91801

Directions

By Type

Showing 488 reviews

December 17, 2007

I heard their service was good so would like to give it a try. Tried to schedule an appointment and they couldn't offer me a loaner car due to the fact that I didn't purchase my car from them....what?! Does More

by zemax5168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Rep Phone Operator
November 03, 2007

Excellent service. Far superior than other BMW dealerships I've been to. True customer service. I ask for very little when it comes to customer service. I simple expect to get the service I req More

by bman626
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvette
March 31, 2007

I just can't say anything good about this dealership. I purchased a 2004 E60 in February. A couple days after I got the car, I went to put aftermarket rims on. Unfortunately, the performance shop couldn't More

by bobucruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazid (New Car Sales Manager)
February 14, 2007

I had to call a few times to schedule my appointment - the staff are friendly, but I think they're still working out the kinks at their new location. I service my car here, and I also bought my previous More

by kint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
June 06, 2006

Leased an 06 330 from Shelly BMW in Buena Park, CA in 04/2006. Less than 2 weeks, found various defects; high-pitch distorted tone noises coming from front dash/console area & windshield shaking & rattl More

by laurenxesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Velarde/Armando/Benjamin Liao
March 15, 2005

The best dealership experience I ever had thanks to Keath Min.<br>He made it easy as possible, and all I had to do was sign papers and drive away. We negotiated everything over the phone and Keath made his More

by jk330i
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keath Min
September 21, 2004

Lease a BMW 325i First Sales person said "you did Lease a BMW 325i<br>First Sales person said "you did not finance a car before, so you won't get the 2.9% APR. so i don't think you will buy it."<br>I More

by matureox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony (sales)
September 19, 2004

I would definitely recommend this dealership if you're looking into buying a new BMW. They got me the greatest price and didn't invest very much time over the sale. My mom and I were both looking to get t More

by johntchow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ongko
September 15, 2004

I'm a very busy person and I was in need of a new car. I knew that I wanted a 525i, so I decided to stop at New Century BMW on my way to work. As soon as I stepped in the the lobby, a manager introduced me More

by MONZTRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Gannon
September 01, 2004

It is absolutely amazing how these sales representatives operate. Most of them conduct business in a manner totally unacceptable in the American industry. Somebody has got to tell them, and I hope they re More

by jgbeltran28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
...
48