New Century BMW

Best servuce Nice and sincere service, explain very clearly, delivery service and car on time, good loaner for customer convenience, very comfy environmany to tal Nice and sincere service, explain very clearly, delivery service and car on time, good loaner for customer convenience, very comfy environmany to talk with service rep More

Diana’s service She is a really nice and personable employee. She tries to help as much as she can and was able to answer any questions we had. She is a really nice and personable employee. She tries to help as much as she can and was able to answer any questions we had. More

Very smooth transaction I talked with Chris on the morning of July 31. We agreed on the price/terms and confirmed. I then took a train to LA where they picked me up. They I talked with Chris on the morning of July 31. We agreed on the price/terms and confirmed. I then took a train to LA where they picked me up. They were true to their word and the experience was great. From my salesperson, Chris, to the finance dept. to my specialist who helped me understand the tech. pkg., they were all excellent. I have purchased MANY cars through the years (BMW and MB), and this went as smooth/flawless as any I have ever had - I do appreciate the great experience. More

Very good BMW alhambra is very friendly. They make you comfortable while you wait for your car or offers you ride somewhere. I’ve bern going to this dealership BMW alhambra is very friendly. They make you comfortable while you wait for your car or offers you ride somewhere. I’ve bern going to this dealership for about 10 years now and never get disappointed with the car maintenance service. More

Excellent customer service I was referred to this dealership and I can say that I had an excellent experience. I worked with ken which he was very courteous and worked closely I was referred to this dealership and I can say that I had an excellent experience. I worked with ken which he was very courteous and worked closely with me and get me the best deal that I could get. I was very satisfied by his professionalism and the customer service that was provided to me. I will definitely go back and refer friends to ken and the dealership. Thanks More

Great customer service It was a busy Saturday but nonetheless I received great customer service. Very friendly staff and full stock complimentary beverages while you wait. w It was a busy Saturday but nonetheless I received great customer service. Very friendly staff and full stock complimentary beverages while you wait. would recommend this dealership. More

Amazing Customer Service!!! Since purchasing my car at BMW New Century, I’ve been more than satisfied with the exceptional customer service that this place offers! Diana has been Since purchasing my car at BMW New Century, I’ve been more than satisfied with the exceptional customer service that this place offers! Diana has been an amazing BMW customer representative and is always reliable to help! More

Great service Diana, has serviced me great and Knowledgeable answers all my questions, even though she did not had answers at that moment but she would get back to Diana, has serviced me great and Knowledgeable answers all my questions, even though she did not had answers at that moment but she would get back to me. More

New Century BMW dealership treats you as a family I was shopping for a CPO vehicle, BMW i3 series was on my mind. I stopped by for a test drive on Wednesday and on Sunday I drove my very own CPO BMW i I was shopping for a CPO vehicle, BMW i3 series was on my mind. I stopped by for a test drive on Wednesday and on Sunday I drove my very own CPO BMW i3 REX out of the New Century BMW dealership. Sami Asadourian was my salesperson extraordinaire. He was extremely knowledgeable. He took his time to take different cars for a test drive, sit down and discuss the differences between the models and what model would work best for my needs and my budget. Sami was always available to connect on a phone to ask all kinds of questions. Sami went out of his way to introduce me to the BMW service professional, Pamela Chen, who I asked the essential tech/maintenance questions. It helped me to make my mind along with my self-education via YT videos. Diana Zhang is a very hands- on, eager to help and very friendly BMW genius who anticipated my questions and made my transition into operating my first EV vehicle very smooth. Diana helped to set up my charging accounts and patiently answered questions during the free training sessions (as many as you wish). Michael Chang walked me through financing the car and explained the differences between different plans. He gave a professional recommendation based on facts. The whole team is very professional and responsive. I highly recommend this dealership as they made me feel part of the BMW family. More