New Century BMW
Alhambra, CA
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Very professional - Sony Patel and Ken Chau are top pros. Our family was treated like VIP’s! This is our son’s first car and he will never forget the generosity and kindness shown him from Sonny and Ken. We c Our family was treated like VIP’s! This is our son’s first car and he will never forget the generosity and kindness shown him from Sonny and Ken. We could not be more pleased and will highly recommend these gentleman to everyone. This is the gold standard of real customer service! Chris and Sharon McTigue More
Service Don’t even offer car wash. Dealer call us one time and we were driving, asked them to call us back later and after a month; nobody call back. Don’t even offer car wash. Dealer call us one time and we were driving, asked them to call us back later and after a month; nobody call back. More
Excellent customer service It is the best customer service I had never had. The service rep is being so thoughtful and professional. They treat their customer like a vip . It is the best customer service I had never had. The service rep is being so thoughtful and professional. They treat their customer like a vip . More
BMW Genius Diana Zhang was very thoughtful and thorough in her approach to answering my questions. Also, she proactively addressed related topics and made me awa Diana Zhang was very thoughtful and thorough in her approach to answering my questions. Also, she proactively addressed related topics and made me aware of things in my car. She is an asset for BMW. More
Excellent service as always I have been a loyal customer to NewCentury BMW for over 10 years because of the excellent customer service provided by Anthony Yang. Anthony is an exc I have been a loyal customer to NewCentury BMW for over 10 years because of the excellent customer service provided by Anthony Yang. Anthony is an exceptional sales representative who is trustworthy. He knows exactly what his customer’s needs are. He takes care of his customers very well. I truly appreciate his service. More
Easy, Professional, and Fast! Devon and his team are the best. They provide the best customer service I have ever expirenced in buying cars. Thank you for the service! Devon and his team are the best. They provide the best customer service I have ever expirenced in buying cars. Thank you for the service! More
Outstanding sales Personable sales person. You can't find a better guy and very knowledge with all the various models. I would highly recommend Elvis if you are looking Personable sales person. You can't find a better guy and very knowledge with all the various models. I would highly recommend Elvis if you are looking for someone who is experienced and has a personable touch. Also see Saeed for the best deal in the entire San Gabriel Valley. More
Service adviser a job well done. We are so happy to have Scott Abrams as service adviser after missing him for some time. As always patience, professional, knowledgeable, and no exag We are so happy to have Scott Abrams as service adviser after missing him for some time. As always patience, professional, knowledgeable, and no exaggeration on unnecessary items. Always double check diagnostics and finished on time. More
Excellent jod The appointment keeps on time and did excellent done, I will recommend to all my friends to new century BMW for buy a new car The appointment keeps on time and did excellent done, I will recommend to all my friends to new century BMW for buy a new car More
Professional & knowledgeable James Chiu is my service advisor. He is professional, knowledgeable and efficient, and that is the main reason I only come to this place to service my James Chiu is my service advisor. He is professional, knowledgeable and efficient, and that is the main reason I only come to this place to service my BMW. I'll definitely purchase my next BMW from New Century because of James. More