New Century BMW

Service Shawn follow up for me what service is needed for my car, he recommend to me all the services and tell me what it is detaitly. Shawn follow up for me what service is needed for my car, he recommend to me all the services and tell me what it is detaitly. More

Oil change was a breeze I love the customer service. Very professional and helpful. Thy got me out of there in a timely manner even after a holiday weekend. I drive all the w I love the customer service. Very professional and helpful. Thy got me out of there in a timely manner even after a holiday weekend. I drive all the way from Glendale just for them. More

Professional and Courteous We recently leased with Elvis and the experience was very professional and courteous. Elvis showed us the cars and was very informative when we discu We recently leased with Elvis and the experience was very professional and courteous. Elvis showed us the cars and was very informative when we discussed the 430i. We'd recommend talking to Elvis anytime your at New Century BMW More

Great Customer Service I have had nothing but great experiences with New Century BMW, and in particular, with Gonzalo Cano. Gonzalo went above and beyond his duties to make I have had nothing but great experiences with New Century BMW, and in particular, with Gonzalo Cano. Gonzalo went above and beyond his duties to make my car buying experience a very pleasant and smooth one. He was very helpful in answering any questions/concerns I had and in a timely manner. Gonzalo was great and I would highly recommend him and New Century to anyone! More

Elvis Blohm Purchased a certified pre owned X5xdrive35d today from Elvis Blohm at New Century BMW. I have purchased, leased and sold BMWs for personal use for alm Purchased a certified pre owned X5xdrive35d today from Elvis Blohm at New Century BMW. I have purchased, leased and sold BMWs for personal use for almost 25 years. Elvis was straightforward, honest and very easy to deal with. He knew the model and its features and was fluent in the entire process making it as easy an experience I have ever had. I would highly recommend working with Elvis- I made a 30 mile drive once I had spoken to him over the phone. More

AMAZING Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Alex was great, too! More

Great Experience Good guy and provided lots of help. Process was easy and done in the same day! We got the car we wanted and were very happy. Good guy and provided lots of help. Process was easy and done in the same day! We got the car we wanted and were very happy. More

Recall I was notified via mail that there was a recall on the airbag. During the service, I was notified that there was an issue with thr car battery. I was notified via mail that there was a recall on the airbag. During the service, I was notified that there was an issue with thr car battery. More

Best BMW dealership EVER This is by far the best dealership! My entire family has been buying/leasing from new century for more than 10+ years and the outstanding service has This is by far the best dealership! My entire family has been buying/leasing from new century for more than 10+ years and the outstanding service has been very consistent throughout the years. This year was the first time I purchased/leased a car on my own, which was a big deal for me! Everyone was very helpful, patient and just overall really great! Before I made the decision on my car, I did my homework online and I scheduled a time to look at the cars I liked, Ken the manager waited for me (LA/Hollywood traffic is the worst, and yes, I drove all the way from Hollywood to lease my car Here!) He explained the difference between the cars and gave me some really good advices. The day I went to pick up my car, the process was easy and painless; I did wait for the financial part but that's a given when you buy a car! A week or so after I got the car, there was an issue with the rear view camera so I called them and they got me a loaner car and fixed it in two days!! Ken was really great, I had such a great experience! The service advisor James Chiu was also very helpful; I had a question about my car after I left the dealership and he was so responsive which made me feel really great. I also work in the customer service industry so I am very picky when it's my turn to be a customer/consumer and I am confident to say that my experience with Ken, Steve and James were the best by far! I have serviced my previous BMWs at other dealerships and I have always left unhappy or upset because of the service. I will definitely be making the far drive because I know I will always be well taken care of. Thanks New Century BMW! More

Great professional service Got my new car leased here and serviced too. Every time the experience has been handled promptly, professionally and with friendly customer service. W Got my new car leased here and serviced too. Every time the experience has been handled promptly, professionally and with friendly customer service. Waiting lobby is also clean and comfortable. More