New Century BMW

thorough service we live far but always make appointments with the service center at new century. our advisor, james chiu is honest and thorough in his work and commun we live far but always make appointments with the service center at new century. our advisor, james chiu is honest and thorough in his work and communication. we can always rely on him to be efficient and meet our schedule needs. More

Great Service Recommend James in Service Department. He is quick to get things done and always knows the latest updates on the car. Even when he is very busy, he is Recommend James in Service Department. He is quick to get things done and always knows the latest updates on the car. Even when he is very busy, he is friendly and takes the time to answer all my questions. More

Courteous, fast and efficient Courteous, fast and efficient. Jay (internet sales manager) in the internet dept was very receptive and courteous. The other employees at the dealer Courteous, fast and efficient. Jay (internet sales manager) in the internet dept was very receptive and courteous. The other employees at the dealership were also very nice and helpful. More

Very nice and warm service Sidney is really helping, warm and welcoming. He have really straight and clear opinions while providing very good services. I would definitely look f Sidney is really helping, warm and welcoming. He have really straight and clear opinions while providing very good services. I would definitely look for him again if something else happens with my car. More

Awesome service Service was excellent the service And staff are very friendly and very accommodating and I would recommend this place to buy your next BMW They would Service was excellent the service And staff are very friendly and very accommodating and I would recommend this place to buy your next BMW They would treat you like family More

Go see them! These guys are true professionals. I drove from Camarillo because they had the car I wanted and they made it happen. Well worth the trip and I will These guys are true professionals. I drove from Camarillo because they had the car I wanted and they made it happen. Well worth the trip and I will definitely check with them in 3 yrs for the next one. More

Top-notch dealership and Professional customer adviser I highly recommend Ken and New Century BMW. Ken is very professional, honest and friendly. He has knowledge on BMW because he is also a BMW enthusiast I highly recommend Ken and New Century BMW. Ken is very professional, honest and friendly. He has knowledge on BMW because he is also a BMW enthusiast. I did not experience any pressure when I shopped my car, most of the sales people in other dealerships would like to push customer buying and offered something that the customer did not want. Buying car in a dealer is always a painful and time consuming process. Surprisingly, you won't find this kind of hassle in New Century BMW. I see no sales people in this dealership, they are truly a customer adviser, a buying case manager, a friend. Ken has the passion to help me to find what I want and offer the best price to me. So far, I have good experience in both sales and services department in New Century BMW. More

Terrible experience The auto service person I dealt with, his name is Eric Ho, was rude and unprofessional. He did not represent BMW well. Additionally, ehen my car was r The auto service person I dealt with, his name is Eric Ho, was rude and unprofessional. He did not represent BMW well. Additionally, ehen my car was ready, they couldn’t find it, I waited 20 minutes for it. It was parked in a handicap spot, which I’m sure is illegal. More

Taking time to answer questions They were very Friendly and patience...listening to my request and provide all the answers and help me to get used to the new car. They were very Friendly and patience...listening to my request and provide all the answers and help me to get used to the new car. More

Happy with the Service This is the second time I visited the dealership. Everytime I come in I am greeted with a welcoming and warm greeting from the concierge to the people This is the second time I visited the dealership. Everytime I come in I am greeted with a welcoming and warm greeting from the concierge to the people inside the offices. The staff is also very accommodating to any inquiries needs or questions the customers might have. All in all it has been a very satisfying experience for me. More