New Century BMW

Problems Solver The service advisors at this dealership are great at troubleshooting problems I reported. The service technicians are also efficient at fixing and re The service advisors at this dealership are great at troubleshooting problems I reported. The service technicians are also efficient at fixing and resolving issues service advisors listed. More

New Century rooooocks!! I had an amazing experience leasing a sport wagon with Tony Ketsoyan. And now I’ve been in to the service department twice with Shawn Nguyen as my ser I had an amazing experience leasing a sport wagon with Tony Ketsoyan. And now I’ve been in to the service department twice with Shawn Nguyen as my service advisor. Can’t say enough good things about both of them. Everything is streamlined - service appointments can be booked online, text updates, and fantastic employees while you are at the dealership. More

Organized and swift services Easy to make service appointment. Quick action to address service items and car issues. Only it’s a pity that the free car wash service is not availab Easy to make service appointment. Quick action to address service items and car issues. Only it’s a pity that the free car wash service is not available until December. More

First time at new century Great people. Helpful staff. Steve is awesome, he made our purchase easy, hassle free and helped us save time by getting the paper work done while we Great people. Helpful staff. Steve is awesome, he made our purchase easy, hassle free and helped us save time by getting the paper work done while we ran errands. Michael explained all the important points in the sale and made everything easy to understand. More

Took my car for service and nothing was done I mad an appointment to get my car serviced at 8:40am to get it back as soon as possible and they assured me it’d be ready by end of day. At around 4: I mad an appointment to get my car serviced at 8:40am to get it back as soon as possible and they assured me it’d be ready by end of day. At around 4:30pm I get a call from the one handling my car service and told me they haven’t even looked or inspected my car. So they wanted to keep it over the weekend which is what I emphasized couldn’t happen due to work. So I went in and picked up. My check engine light was still on and they told me that in all 8 hours nobody inspected or worked on my car. Ridiculous!!! More

Smooth transaction Wow! How easy could this be! Questions answered, a couple of test drives, made the deal, and driving home in my new car! Elvis is great, easy to talk Wow! How easy could this be! Questions answered, a couple of test drives, made the deal, and driving home in my new car! Elvis is great, easy to talk to and follows through with his word. Highly recommend Elvis and this dealership. More

Love New Century! I’ve leased two cars here at New Century BMW, and I can’t wait to come back for a third. Ken Chau is very professional, very knowledgeable, and extrem I’ve leased two cars here at New Century BMW, and I can’t wait to come back for a third. Ken Chau is very professional, very knowledgeable, and extremely helpful. I was set on leasing another SUV, but after he showed me a couple sedans, I fell in love with them and ended up leasing one. He’s always willing to help at any time and answers texts/emails/calls timely. There is a dealership closer to my house, but I always go to BMW because their staff is always welcoming and diligent. More

Services The place is ok, employees are very friendly, attentive, professional. The waiting area has good coffee machine and bottled water but too dark , no ma The place is ok, employees are very friendly, attentive, professional. The waiting area has good coffee machine and bottled water but too dark , no magazine, wish it could be nicer. More

great service advisor! Kevin Ouchi is very nice friendly and easy to work with, highly recommend, would be my go to guy at this dealer ship from now on. Kevin Ouchi is very nice friendly and easy to work with, highly recommend, would be my go to guy at this dealer ship from now on. More

Service with Pamela was quick and easy . She was efficient and friendly . I told her what I expected and it was done. No upsales no hassle. Catered to whateve with Pamela was quick and easy . She was efficient and friendly . I told her what I expected and it was done. No upsales no hassle. Catered to whatever I needed! More