
New Century BMW
Alhambra, CA
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New Century BMW 2018 X5 I walked in on a Sunday 30 minutes before closing time. Hamlet Arakelian was my sales representative. He was kind, honest and refreshingly authentic. I walked in on a Sunday 30 minutes before closing time. Hamlet Arakelian was my sales representative. He was kind, honest and refreshingly authentic. He gave me a great deal in a 2018 X5. I was not rushed or pressured. I went in determined to get a great deal. I came out with a great deal and a new friend. I would highly recommend this dealership and please, please, please ask for Hamlet. You will not be disappointed. My financial advisor, Michael Chang, was kind, informative and very fast. This is a great team! More
Pam Chen Rocks!!! That's Service!! Been using BMW of New Century for all my service needs since I leased my car last year. Continue to get nothing but great service That's Service!! Been using BMW of New Century for all my service needs since I leased my car last year. Continue to get nothing but great service and thoughtful recommendations from Pam Chen to keep my car in top shape. The service was completed quickly and flawlessly! Absolutely great service! The moment I stepped foot in the dealership, Pam treated me with respect and hospitality. I was going to pick my vehicle up on a certain day I was coming but things came up that day and she let me use the vehicle til they opened again which was Saturday. She totally understood my situation and helped me out greatly! Great service and understanding people and they treat you like human beings, not dollar signs. More
Easy purchase experience and great deal I leased a new car from Elvis and Jay. The deal was already pre negotiated and they had the car I wanted in stock. I would defiently recommmed buying I leased a new car from Elvis and Jay. The deal was already pre negotiated and they had the car I wanted in stock. I would defiently recommmed buying a car from these guys. No pressure dealership More
Top notch service It’s rare that a service visit comes in well under the quote. This time it did. This team at New Century service is the best I’ve dealt with, and I’ve It’s rare that a service visit comes in well under the quote. This time it did. This team at New Century service is the best I’ve dealt with, and I’ve dealt with many dealers over the years. They’ve earned my continued patronage. Scott Abrams is a solid caring service rep and everyone in the department is professional and courteous. They all get my hearty recommendation. More
Very Hassle Free What a great experience at New Century BMW. The cars I called about were ready to test drive when I arrived at the dealership. My sales person Elvis t What a great experience at New Century BMW. The cars I called about were ready to test drive when I arrived at the dealership. My sales person Elvis took me to each vehicle and we test drove each one. Never and pressure, and incredibly helpful. A extremely easy car buying experience. More
As good as usual! Although the dealer has a very traffic day, but the people over there are very nice and helpful. We will definitely go there to do our service again! Although the dealer has a very traffic day, but the people over there are very nice and helpful. We will definitely go there to do our service again! More
Great Service from Kevin O. I’ve been to New Century BMW for service two times and Kevin is always very courteous and explains everything I ask about. I’ve been to other dealersh I’ve been to New Century BMW for service two times and Kevin is always very courteous and explains everything I ask about. I’ve been to other dealerships and they’ service doesn’t compare. More
Ken Chau: Beyond Expectations Professional. Experienced. Expert salesman. I purchased my car over email with Ken Chau. Great responsiveness and communication until I left happy in Professional. Experienced. Expert salesman. I purchased my car over email with Ken Chau. Great responsiveness and communication until I left happy in my new car. He was straightforward and polite. He even threw in a small toy car for my kids. I will refer him to all who want an ultimate driving machine! More
Quick courteous knowledgeable service. Good coffee :-) Every time we go to this dealer we get treated airly by knowledgeable service reps. They do a quality job every time. . Get service we trust. Every Every time we go to this dealer we get treated airly by knowledgeable service reps. They do a quality job every time. . Get service we trust. Every time. More
Best advisor and foreman Best advisor panela chen Best foreman Eric U get all yr problems fixed here if under 50K and 4 yrs Pam even look for leaks and squeaks to repla Best advisor panela chen Best foreman Eric U get all yr problems fixed here if under 50K and 4 yrs Pam even look for leaks and squeaks to replace stuff More