New Century BMW
Alhambra, CA
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Elvis rocks. Thank you very much Elvis for all of your help in buying our CPO BMWi3. You were quick and helpful in making sure the whole deal was completed and sen Thank you very much Elvis for all of your help in buying our CPO BMWi3. You were quick and helpful in making sure the whole deal was completed and send us on our way out of the building. Aloha. More
Windshield replacement Eric understood that that having my windshield replaced (rock on fwy) on my new 2018 530 was upsetting and aggravating, and he made sure to get the re Eric understood that that having my windshield replaced (rock on fwy) on my new 2018 530 was upsetting and aggravating, and he made sure to get the replacement completed as if the accident had never occurred. He even arranged a loaner on fairly short notice over the weekend so the repairs could be started asap. Some service establishments have a "weekend staff" to hold the fort until the Mon-Fri staff comes in, but Eric Ho and New Century BMW are an exception - great service any day of the week. Thank you. More
Sidney is awesome! Highly recommend ! Mr. Sidney Chan. Good jobs! Will do the maintenance again with New Century BMW again. Even though there is no car wash after servic Highly recommend ! Mr. Sidney Chan. Good jobs! Will do the maintenance again with New Century BMW again. Even though there is no car wash after service ~ More
scheduled service Eric Ho was terrific explained everything and kept me informed on work. Car was ready on time ad promised. Please thank Eric For his professionalism Eric Ho was terrific explained everything and kept me informed on work. Car was ready on time ad promised. Please thank Eric For his professionalism it was a pleasure working with him. More
I drove 50 miles. I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW a I drove 50 miles, past a dozen other BMW dealerships, because Elvis was willing to let me buy the car I wanted the way I wanted. This is my 6th BMW and the best experience so far! Good deal, good service! More
Excellent service I needed to have my vehicle inspected for a few possible issues. As it turned out, everything was fine. James was my service advisor and he was very h I needed to have my vehicle inspected for a few possible issues. As it turned out, everything was fine. James was my service advisor and he was very helpful. Furthermore, everyone I dealt with during the process was very helpful and professional. More
Awesome sales rep that assisted me! I didn’t feel any pressure to purchase a vehicle, and the sales rep didn’t mind showing a variety of vehicles; he was really helpful! Take care of tha I didn’t feel any pressure to purchase a vehicle, and the sales rep didn’t mind showing a variety of vehicles; he was really helpful! Take care of that 2016 black Chevrolet Camaro SS bro!! More
Pam Chen Rocks!!! That's Service!! Been using BMW of New Century for all my service needs since I leased my car last year. Continue to get nothing but great service That's Service!! Been using BMW of New Century for all my service needs since I leased my car last year. Continue to get nothing but great service and thoughtful recommendations from Pam Chen to keep my car in top shape. The service was completed quickly and flawlessly! Absolutely great service! The moment I stepped foot in the dealership, Pam treated me with respect and hospitality. I was going to pick my vehicle up on a certain day I was coming but things came up that day and she let me use the vehicle til they opened again which was Saturday. She totally understood my situation and helped me out greatly! Great service and understanding people and they treat you like human beings, not dollar signs. More
2018 Bmw X5M Elvis was very helpful and personable. He answered all of my questions thouroughly and promptly. He had me financed in a matter of minutes, Highly rec Elvis was very helpful and personable. He answered all of my questions thouroughly and promptly. He had me financed in a matter of minutes, Highly recomend this dealership. Thank you for your time. Greatly appreciate it. More
New Century BMW 2018 X5 I walked in on a Sunday 30 minutes before closing time. Hamlet Arakelian was my sales representative. He was kind, honest and refreshingly authentic. I walked in on a Sunday 30 minutes before closing time. Hamlet Arakelian was my sales representative. He was kind, honest and refreshingly authentic. He gave me a great deal in a 2018 X5. I was not rushed or pressured. I went in determined to get a great deal. I came out with a great deal and a new friend. I would highly recommend this dealership and please, please, please ask for Hamlet. You will not be disappointed. My financial advisor, Michael Chang, was kind, informative and very fast. This is a great team! More