New Century BMW
Alhambra, CA
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Always an enjoyable experience. Always confident about the service at this dealership. A welcoming attitude and a genuine interest in the providing the best customer experience possi Always confident about the service at this dealership. A welcoming attitude and a genuine interest in the providing the best customer experience possible. All the staff are cordial and answer any questions posed. More
Awesome Experience!!! Came in to return my lease (executive lease) of a BMW 535i which Ken has previous helped me before. Had a great experience working with Ken which I de Came in to return my lease (executive lease) of a BMW 535i which Ken has previous helped me before. Had a great experience working with Ken which I decided to come back and work with Ken again as he made thing easy for me. He’s knowledgeable, courteous and friendly. Always positive and super helpful. Thanks to Ken for getting me into another awesome executive lease of a 2018 BMW 530i. Love the car and the great features that come with the car. Highly recommend working with Ken. Also, had a great experience with Michael Chang which explained everything very thoroughly when it come to the finance terms and options. Thank you both for the awesome experience! If you’re looking to get a new car, go see Ken!!! More
New 530 set up Diana was great in introducing me to my 530e setup with the BMW help button and setting up with all on my phone. Overall the century dealer ship is a Diana was great in introducing me to my 530e setup with the BMW help button and setting up with all on my phone. Overall the century dealer ship is a great place. More
Excellent experience with new century I had a very pleasant experience with this dealership buying a CPO. Tony ketsoyan is very patient and helpfully salesperson. He made sure that I was I had a very pleasant experience with this dealership buying a CPO. Tony ketsoyan is very patient and helpfully salesperson. He made sure that I was happy with the price of the car. Tony had the car sent twice for detail. Alex Ji from finance did not try to push any add ons to the price of the vehicle. He offered the best maintenance plan for my situation. The whole process took about 3 hrs from start to finish which is very good for buy a new car. Will definitely go back there again. More
Positive Review Fast service, professional and courteous staff. Good communication. Eric my rep made sure everything was taken care of properly. Will definitely ret Fast service, professional and courteous staff. Good communication. Eric my rep made sure everything was taken care of properly. Will definitely return for service again. More
Great service I am very happy with their service. They are professional and efficient. They provide quality and excellent work to the customers. I will definitely r I am very happy with their service. They are professional and efficient. They provide quality and excellent work to the customers. I will definitely recommend this place to my friends. More
Quick, easy and efficient! I bought my car literally via text and email. I told the dealership what I wanted and how much I wanted to pay and Elvis made it happen! He sent me ev I bought my car literally via text and email. I told the dealership what I wanted and how much I wanted to pay and Elvis made it happen! He sent me everything I needed to complete via email and upon sending everything back in I became the new owner of a BMW! I’m over 40 miles away from the dealership and without hesitation Elvis said he will deliver my car to me at a time that was convenient for me (late in the evening!). He stayed with me to walk me through the set up of the car and didn’t leave until he knew I was comfortable with everything my car had to offer me. By far the best car buying experience I’ve ever had (and I buy cars every 2 years!). Thank you Elvis for my first BMW and a great experience! More
Great experience I was very satisfied with the service job which was done right on time as scheduled. Service person who worked with me was extremely customer focused I was very satisfied with the service job which was done right on time as scheduled. Service person who worked with me was extremely customer focused and helpful. More
The best service ever My X5 is due for the engine oil check and I called my service reps Sydney who scheduled my appointment the next day. When I arrived today on my appoin My X5 is due for the engine oil check and I called my service reps Sydney who scheduled my appointment the next day. When I arrived today on my appointment time, I was greeted by Sydney at the entrance hall and got all paperwork done within a few minutes. Then the driver picked me up and sent me back to my office. His driving was super and fun. It is the best service I ever had. I have been a loyal customer with BMW for 14 years. Highly recommend New century BMW. More
Customer service Excellent customer service, when over details what was going to be done to the car Work was done way before estimated time ,very friendly people Excellent customer service, when over details what was going to be done to the car Work was done way before estimated time ,very friendly people More