New Century BMW

Friendly & helpful This is a great dealer! All employees are friendly, they give warm greetings. Special thanks to Peter and Diana, who helped me to get this amazing car This is a great dealer! All employees are friendly, they give warm greetings. Special thanks to Peter and Diana, who helped me to get this amazing car and guided me through all features. Thank you! More

Excellent Client Service I had a motorcycle in for a damage estimate that required a lot of paperwork and time due to insurance coverage. Ruben went out of his way to accommod I had a motorcycle in for a damage estimate that required a lot of paperwork and time due to insurance coverage. Ruben went out of his way to accommodate my requests along with the requests of the insurance provider. He was very patient and made my parts and service estimate a care-free experience. More

Best Service from Sami!! Sami was beyond helpful and attentive. He made sure that my buying experience was wonderful by making sure I got everything I wanted and needed when p Sami was beyond helpful and attentive. He made sure that my buying experience was wonderful by making sure I got everything I wanted and needed when purchasing my X3. Not only did he make sure that I loved my car, but he also explained all the amazing new features that this car has to keep my newborn safe! He even extended his work day to ensure that I got everything I needed for my car and also scheduled an appointment for me to meet with the BMW genius to learn about the features. His service is so amazing because he was very calm and relaxed throughout the whole process and did not show any signs of pressure which allowed me as a costumer to shop with comfort.. he even went out of his way the next day to make sure I loved my new purchase. I would definitely recommend everyone to go to Sami for their new purchase, you definitely would not be disappointed. More

Fast and easy! Great experience with Gonzalo. He made my lease return and new purchase so easy and quick. He was always available to answer my questions and gave sou Great experience with Gonzalo. He made my lease return and new purchase so easy and quick. He was always available to answer my questions and gave sound advice and recommendations. More

Always helpful and attentive Diana is super helpful, nice, communicative, and attentive. She makes sure all my questions are answered during our service. If not, she’ll get back t Diana is super helpful, nice, communicative, and attentive. She makes sure all my questions are answered during our service. If not, she’ll get back to me in a timely manner. Diana will get the job done! More

Great service from Sami Asadourian at New Century BMW Sami was very helpful from the moment we met, he was very assertive and honest. Sami is very knowledgeable due to his tenure at BMW, this gave me conf Sami was very helpful from the moment we met, he was very assertive and honest. Sami is very knowledgeable due to his tenure at BMW, this gave me confidence to proceed with my purchase. I am very happy with the car and the deal he was able to strike for us. I will certainly go back to New Century BMW for when the time comes to buy another car. More

Amazing customer service! Sami helped me in every way possible when I was buying my used 328d. My car buying process was filled with laughs and smiles due to Sami's amazing per Sami helped me in every way possible when I was buying my used 328d. My car buying process was filled with laughs and smiles due to Sami's amazing personality and funny jokes. Every question I had was answered with incredible detail. Great care was put into finding me the perfect car that worked with my budget, Sami was kind enough to figure out the down payment needed for my specific monthly payment budget. Sami went out of his way to make sure my car was prepared for me the next morning, getting it detailed and even giving me complimentary mats! If you're ever searching for a BMW look no further than New Century BMW and make sure to ask for Sami! More

Sami Asadourian is Great! Needless to say BMW has good products and it was wonderful to meet with Sami Asadourian at New Century BMW. He is a nice, easy going person. The whole Needless to say BMW has good products and it was wonderful to meet with Sami Asadourian at New Century BMW. He is a nice, easy going person. The whole time from trying different cars to narrowing down to a X1, and then showing me his offers was as simple as it could go. I went to meet him after work on the day so it was kind of late after we finished making the deal and the car was not ready that night. Sami put my car to the very front of the service wait line for cleaning and detailing first thing in the next day morning to be ready for delivery, this is a great gesture of him! Next day my car was ready at the time Sami promised and I just spent very short time for the remaining paperwork. Sami keeps his words and there is no doubt Sami is a great asset at New Century BMW. More

Sami Asadourian is AWESOME. If you going to New Century BMW to purchase or lease a vehicle, then ask for the sales manager Sami Asadourian. You will not be disappointed. In fac If you going to New Century BMW to purchase or lease a vehicle, then ask for the sales manager Sami Asadourian. You will not be disappointed. In fact, you may be pleasantly surprised by the top service and expertise that you don't get at many other dealerships. Sami got my business again because he knows what the customer wants and needs. I dreaded returning my wife's leased BMW due to the complexities of finding another vehicle as well as being way over the lease mileage limit. He didn't take long to figure out a good deal for my wife in terms of finding the right model, trim type, and lease structure. More importantly, he made it easy for us to get a new lease early without hassling over mileage limits or other things that take up the entire day at the dealership. Sami made the process easy and seamless with nonstop trips to the car lot, leasing office, and the drive-off lot. I don't believe we ever sat more than 10 minutes between each activity. He never gave us bad news about the scratches or violated lease terms that other dealers cite to push pricey deals on you. My wife sets high standards when it comes to getting good customer service especially on her vehicle. I was surprised to see her smile so much as she is known to be a tough customer. Within a few hours, we left the dealership with a new leased vehicle. I expected to take a few days to find the right vehicle for my wife, but Sami completed the entire process in a few hours. New Century is lucky to have a strong sales manager like Sami. Thank you Sami for making this process such a comfortable experience. We will look for you again in three years. More

Sami is excellent! I got a 2019 X1 from Sami Asadourian. He provided me a great car shopping experience with no hassle and no pressure. Since I clearly knew what I neede I got a 2019 X1 from Sami Asadourian. He provided me a great car shopping experience with no hassle and no pressure. Since I clearly knew what I needed, I just told him what I was looking for in terms of size, use, and options. He then showed me what he had on the lot - exactly matching my criteria, no less no more, and explained everything with patience and positive attitude. Unlike other dealers which just try so hard to sell you something you may not need. Sami showed me his gratitude, appreciation and respect to his customer’s needs without any pressing or overwhelming feeling. I felt very comfortable during the whole time, thank you Sami and I am enjoying my new car! More