New Century BMW

Shawn Nguyen is one of the most honest service advisor. Unbeknownst to them, Buena Park BMW made an inexcusable mistake with my car and New Century brought it to my attention and rectified the issue. Never Unbeknownst to them, Buena Park BMW made an inexcusable mistake with my car and New Century brought it to my attention and rectified the issue. Never have I’ve experienced such a situation with any dealership. New Century has my business for life. Thanks Shawn! More

I recently began the search for a new BMW 430i. I I recently began the search for a new BMW 430i. I visited several local BMW dealers but they were unable to locate the BMW I wanted. I expanded my se I recently began the search for a new BMW 430i. I visited several local BMW dealers but they were unable to locate the BMW I wanted. I expanded my search and was fortunate enough to have found New Century BMW in Alhamabra, CA which was a 2 hrs drive from my residence. I was contacted within hours by the Internet Sales Manager Elvis Blohm who not only found the exact BMW I was searching for but the payment was $50 dollars lower than any other BMW dealer offers. He applied special incenti ves that no other dealer offered and truly wanted to meet all my requirements to ensure I got the car I wanted. In addition to his honesty and integrity, his commitment to superior customer service exceeded any other dealership I had encountered. He made sure I was apprised of every detail during the lease process and accommodated my schedule even on his day off. After the sale was completed Christina Sanchez, the BMW Genius & Business Development Consultant, provided a personal tutorial on the specific details and functions of my new BMW. Even after leaving the dealership, both Elvis and Christina contacted me the following day to provide additional tutorial assistance and ensured I was completely satisfied with my BMW. Despite the 2 hr trip to the dealership, I will definitely be returning to New Century BMW and Elvis Blohm for all future BMW purchases and recommending the same to all prospective BMW buyers. More

Elvis and Shawn/Sean were fantastic.With Elvis, my wife Elvis and Shawn/Sean were fantastic. With Elvis, my wife and I have a friend for life. Service was excellent. We love our new car. Thank you E Elvis and Shawn/Sean were fantastic. With Elvis, my wife and I have a friend for life. Service was excellent. We love our new car. Thank you Elvis More

Elvis is the best salesman. He is very knowledgeable and really takes his time to explain the features of the cars. Thank you so much really takes his time to explain the features of the cars. Thank you so much More

I had a fantastic experience working with Elvis at New Century BMW. Everyone was very professional and helpful. This is my second vehicle I’ve leased with Elvis and the experience I had was consistent for Century BMW. Everyone was very professional and helpful. This is my second vehicle I’ve leased with Elvis and the experience I had was consistent for both. More

elvis went above and beyond throughout this process; knowledgeable yet never pushy, he made sure my purchase included everything i needed in a vehicle. the sprightly customer service from the entire tea knowledgeable yet never pushy, he made sure my purchase included everything i needed in a vehicle. the sprightly customer service from the entire team, especially in a somber time like this, also made this typically mundane process enjoyable. will definitely be returning for all maintenance appointments and future car purchases. More

Elvis is professional, quick, and trustworthy - a rare gem when it comes to the stressful process of car buying & highly recommended! This is my 2nd time working with him in 3 years, and had a great exper gem when it comes to the stressful process of car buying & highly recommended! This is my 2nd time working with him in 3 years, and had a great experience again. He has excellent follow-up (which I needed), without being pushy. I have no doubt that I will continue to work with Elvis in the future and have recommended him to friends and family as well. It feels reassuring to have someone on “the inside,” and that you’re not being taken advantage of. Thank you, Elvis! Also, Sean in finance for making that portion very smooth/efficient. I went in on an extremely busy day and had to wait few hours but Elvis and Sean did their best to get everything wrapped up quickly. More

Jason Tu is a disgusting dealer I have even seen. When I first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because t first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because the ridiculous price was not agreed, he rush me out of the dealership and told me that you don’t need to test drive this car. So because I am not satisfied with his offer, I am not eligible to stay in this dealership and I am not even qualified for a test drive? This is ridiculous. I have never encountered such a bad dealer. I will never go to this dealer again because of this experience. I feel insulted. Maybe he thinks I am not qualified or I have no money to lease this car, but I can tell him clearly that this is a very ridiculous idea. More

I received superior customer service throughout the entire sales process as a result of Elvis Blohm. Being that I was purchasing a vehicle from SC, this made the process a bit more complex. He exemplif entire sales process as a result of Elvis Blohm. Being that I was purchasing a vehicle from SC, this made the process a bit more complex. He exemplified the high professional standards set by your dealership. More

Called Elvis, got the number we needed on the car we wanted. Elvis personally drove the car to our office and processed all our paperwork within 24 hours start to finish. Great service, really easy on e wanted. Elvis personally drove the car to our office and processed all our paperwork within 24 hours start to finish. Great service, really easy on everyone. More