New Century BMW
Alhambra, CA
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I had a fantastic experience working with Elvis at New Century BMW. Everyone was very professional and helpful. This is my second vehicle I’ve leased with Elvis and the experience I had was consistent for Century BMW. Everyone was very professional and helpful. This is my second vehicle I’ve leased with Elvis and the experience I had was consistent for both. More
elvis went above and beyond throughout this process; knowledgeable yet never pushy, he made sure my purchase included everything i needed in a vehicle. the sprightly customer service from the entire tea knowledgeable yet never pushy, he made sure my purchase included everything i needed in a vehicle. the sprightly customer service from the entire team, especially in a somber time like this, also made this typically mundane process enjoyable. will definitely be returning for all maintenance appointments and future car purchases. More
Elvis is professional, quick, and trustworthy - a rare gem when it comes to the stressful process of car buying & highly recommended! This is my 2nd time working with him in 3 years, and had a great exper gem when it comes to the stressful process of car buying & highly recommended! This is my 2nd time working with him in 3 years, and had a great experience again. He has excellent follow-up (which I needed), without being pushy. I have no doubt that I will continue to work with Elvis in the future and have recommended him to friends and family as well. It feels reassuring to have someone on “the inside,” and that you’re not being taken advantage of. Thank you, Elvis! Also, Sean in finance for making that portion very smooth/efficient. I went in on an extremely busy day and had to wait few hours but Elvis and Sean did their best to get everything wrapped up quickly. More
Jason Tu is a disgusting dealer I have even seen. When I first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because t first reach him, he could indeed give you a very good customer experience, and he also verbally said to test drive this car for you. Later, because the ridiculous price was not agreed, he rush me out of the dealership and told me that you don’t need to test drive this car. So because I am not satisfied with his offer, I am not eligible to stay in this dealership and I am not even qualified for a test drive? This is ridiculous. I have never encountered such a bad dealer. I will never go to this dealer again because of this experience. I feel insulted. Maybe he thinks I am not qualified or I have no money to lease this car, but I can tell him clearly that this is a very ridiculous idea. More
I received superior customer service throughout the entire sales process as a result of Elvis Blohm. Being that I was purchasing a vehicle from SC, this made the process a bit more complex. He exemplif entire sales process as a result of Elvis Blohm. Being that I was purchasing a vehicle from SC, this made the process a bit more complex. He exemplified the high professional standards set by your dealership. More
Called Elvis, got the number we needed on the car we wanted. Elvis personally drove the car to our office and processed all our paperwork within 24 hours start to finish. Great service, really easy on e wanted. Elvis personally drove the car to our office and processed all our paperwork within 24 hours start to finish. Great service, really easy on everyone. More
Elvis made us feel comfortable. He treated us like family. He was always there whenever we needed him. He even delivered the car to our home. family. He was always there whenever we needed him. He even delivered the car to our home. More
Elvis is knowledgeable and professional. Very positive experience. Alex is fast and through with the paperwork. The dealership is clean. Hand sanitizer everywhere. Clean bathroom as well. experience. Alex is fast and through with the paperwork. The dealership is clean. Hand sanitizer everywhere. Clean bathroom as well. More
I had the most excellent car buying experience today purchasing an i3 from Elvis Blohm. It had been some time since purchasing a car from a dealership for myself. I think many can relate and worry they purchasing an i3 from Elvis Blohm. It had been some time since purchasing a car from a dealership for myself. I think many can relate and worry they will be taken advantage of or something could go wrong, etc, etc. He was kind and honest and helped us buy the car we’ve been waiting and wanting for. He took the time to explaining the differences and information of owning an electric car. I would highly recommend you ask for ELVIS the next time you think about purchasing your next BMW or any car for that matter! I am certain you will be more than happy with your experience working with an honest car salesman. More
Elvis was contacted by a dealer service rep and relayed my desire to replace my current 2012 550i with a 3 series that is either a demo or previously owned. The first sales rep I inquired about this simpl my desire to replace my current 2012 550i with a 3 series that is either a demo or previously owned. The first sales rep I inquired about this simply took me to the roof of the dealership and offered no real assistance in locating suitable possibilities. But with Elvis, he already had heard my request from the service rep and when I showed up at the dealership, he had already identified some possibilities. This was near closing time and I had just come in to get my X4 serviced. So we agreed I would return the next day to look more closely at cars that would fit my needs. The next day when I arrived at the dealership, Elvis had already picked out what he thought was the two best possibilities and they were both demo autos. He identified the car he thought was the best value and had assessed the sort of packages and features I would like to have. He had me do a test drive and he nailed it. He saved me enormous time by avoiding me having to roam through their entire inventory and found just about the best car to fit my needs that matched all my requirements. He made the process as smooth and painless and as quick as possible. And then he stayed with me the entire way through each step ... all the way through to the end when I was given a run down and presentation of all the features and settings for the vehicle. I couldn’t have asked for a better sales experience than the one Elvis provided. More