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176 Reviews of New Brighton Ford - Service Center
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February 07, 2012
New Brighton Ford Service Department has always treated me as Very Valued Member of their outstanding service department. When you walk in the front door to the service department, yo`re always greeted wit me as Very Valued Member of their outstanding service department. When you walk in the front door to the service department, yo`re always greeted with a warm, friendly smile. They alaways asked you What Can I Do For You Today. They listen very attentatively to your exact needs and concerns to your vehicle needs. They walk you the process from start to end of servicing your vehicle. The Service Manager, Tom Glansman, calls you personally to Thank You for your valued business and address any concerns you may have with your recent visit to New Brighton Ford. This is indeed a 10 star service department that goes beyond the normal service department to treat their Valued Customers as part of the Saxon Fammily Dealerships. My family owned 2 Ford Dealerships in Minnesota and I know first hand The Quality of Service shown by New Brighton Ford to their Valued Customers. Please stop by for all your car service maintenance to the Best Ford Dealer in Minneapolis-St. Paul. Steve Groves in Fridley, MN. More
by grovste
Employees Worked With
Tom Glansman, Bill Janssen
February 06, 2012
I received the best costumer service from Mandy during my visit. She explained everything to me including the process that they go through for the specific service I requested. She made sure that I was kep visit. She explained everything to me including the process that they go through for the specific service I requested. She made sure that I was kept up to date on where the process was at and what to expect. The costumer service that I received from Mandy was by far the best I have ever received from any type of service center/auto body shop. I wasn't treated like a number - I truly felt like they cared and didn't rush anything. I was completely satisfied with the service that I received and I am making this my service center. More
by Dec2605
Employees Worked With
Mandy M
November 23, 2011
I was in need of new tires for my 2004 silverado Mr Anderson set me up with four great tires at an even better price. A few weeks down the road I had a nail in my tire and he was very helpful in gettin Anderson set me up with four great tires at an even better price. A few weeks down the road I had a nail in my tire and he was very helpful in getting it reparied. More
by jwohern
Employees Worked With
Brandon Anderson
October 15, 2011
Thank you Jack for your prompt assistance in diagnosing my cars "clicking" noise. Your professionalism and attention to detail is reassuring my vehicles are in great hands. A family oriented place to be! my cars "clicking" noise. Your professionalism and attention to detail is reassuring my vehicles are in great hands. A family oriented place to be! I would recommend this dealership to everyone! More
by darby64
Employees Worked With
Jack in Service
August 16, 2011
I have had my vehicle service in the Quick Lane for years and have always been treated with the utmost respect, and I feel the staff genuinely has my best interest in mind. They never push any repairs on me and have always been treated with the utmost respect, and I feel the staff genuinely has my best interest in mind. They never push any repairs on me and are honest with me every time. Brandon and Mandy are fun to chat with while waiting. More
by wigginsra
Employees Worked With
Brandon & Mandy
January 16, 2010
I brought my car in for Maintenance transmission filter change fluid flush. I recieved a call that the transmission was shot. I had no previous problems but I endeded up having them install a rebuilt tran change fluid flush. I recieved a call that the transmission was shot. I had no previous problems but I endeded up having them install a rebuilt transmission. After work was completed I had problems with it leaking and I discovered the mechanic stripped two ogf the bolts where the transmission housing connects to the engine. More
by a.logeais
Employees Worked With
Jack
