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New Brighton Ford - Service Center

New Brighton, MN

4.7
176 Reviews

176 Reviews of New Brighton Ford - Service Center

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April 15, 2024

They did what I asked but not after the lady who called after I made my appoitment online said that I should just get rid of the car instead of getting it fixed. It was only a 240$ job More

by PAULDEMO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 13, 2024

Dan, Chris, Jack and Brent all worked hard getting my car fixed after countless trips in. Finally figuring out what was wrong and seeing me for the same issue several times it is hopefully fixed 🤞 More

by AMYROGERS1125
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Dan, Jack Brent in service only
April 13, 2024

Listened and found an issue. Will eked with me to figure out the best way to move forward. More

by Focus2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
April 12, 2024

Called on a Monday morning and they were able to get me in for the help I needed. Back on the road that afternoon. More

by NJP32565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
April 11, 2024

Jack in Service was incredible! ! So helpful, he explanied everything. He deserves a bonus! The shuttle driver was AWESOME too, enjoyed my rides with him, he also deserves a bonus! More

by LOIS.L.SCHLUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack from Service
April 10, 2024

My husband took my car in to be serviced and staff was very helpful. He had extensive spine surgery and has trouble walking so one young man brought the car to him. Very considerate of him to think of m More

by mtombarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names.
March 26, 2024

They eventually were able to solve a very difficult starting problem with my Ford Ranger, that had baffled my local mechanic. More

by Mike Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hackman great service advisor
March 26, 2024

Chris A is a great guy to work with. Always willing to work with our timelines. More

by ROB.SABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aanestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

I was treated with respect and have been there many times. It's my go to dealer. More

by buddyscotty123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Chantel Paul, Bill Janssen, Tony Smebak, Jeff Butler, Cuneo Advertising
July 28, 2022

Really? $175 for an oil change and tire rotation. My 4th attempt at trying to use this dealership. More

by SteveM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Janssen
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