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New Brighton Ford - Service Center

New Brighton, MN

4.6
120 Reviews

120 Reviews of New Brighton Ford - Service Center

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September 23, 2024

Great service! Explained everything in detail. I will definitely be returning for all future repairs. More

by mariecapocasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Took the advice from the service writer about the issue I have. It was to wait and see if the problem gets worse More

by nickengels1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

I came in without an appointment, they got me right in and out quickly, but then again, they always treat us great there. More

by JOSEPHC1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Service was quick and they did everything I asked and did a recall I was not even aware off More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

kept me informed for what needed a look for leaking of oil. added a dye will return so they can find the leak More

by pwscrabble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

thought is what very questionable that the first time I used the maintenance program I purchased, they came up with a extra part cost> And it was almost the same cost as what an oil change would be without More

by mtebben54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
September 12, 2024

Missing a set of keys. Price too high. Car had problems and didn't want to fix it. More

by Yiudeyk
Recommend Dealer
No
Employees Worked With
Jesus Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

They fixed an intermittent problem with my ABS brakes that was hard to locate. Great Job working through this and getting my car back to me in one day. More

by TODDHENCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

It was a very smooth and comfortable experience throughout the whole process of purchasing a new vehicle. More

by jmjdmceachern
Recommend Dealer
Yes
Employees Worked With
Landon Mitteness, 5 star rating
September 11, 2024

Experience was pretty good. The only complaint I had was the salesman quoted me a price but actual cost was 700 plus higher as they added on a bedliner that I didn’t ask for. More

by GLABANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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