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New Brighton Ford

New Brighton, MN

Overview
Employees
Reviews
Vehicles
4.7
346 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1100 Silver Lake Road NW

New Brighton, MN

55112

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Showing 346 reviews

May 21, 2024

Awesome service and sales process. Bobby Grado is a true professional. Would recommend him to all my friends. More

by kkiecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Grado
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May 18, 2024

I just had bad luck with a used vehicle. Unfortunately the service shop could not diagnose the all problems. I’ve decided to use a different service center that has correctly diagnosed the More

by jmckenzie1884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Staff were generally pleasant. Not much was said about vehicle registration. We just noticed on our own that are tabs are expired. More

by lfclark425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Devine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Grado
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May 16, 2024

I really appreciate how much work Jason and his team put into making sure the purchasing process was as smooth, simple and painless as possible. They went above and beyond to provide the best customer servi More

by James B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

Every one I dealt with was cheerful and seemed very knowledgeable about the process of buying a new car. More

by dk04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

Good communication Good service in a timely basis. Much better experience than I had at a neare location for the same issue. More

by dave@shuttersnshades.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Aanestad
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May 11, 2024

Most important to me was the ride home and pick up after service was completed, it was offered without me having to ask for it More

by ingridvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Not at all pushy, listened to my questions. Overall, it was a very good car buying experience. More

by michaelhuesman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Truck still is not fixed, no call back from New Brighton Ford, left 3 messages More

by jeffsibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 17, 2024 -

jeffsibell responded

strange you are a ford dealership and don't know how to look up the code? Here is the answer The P04DB code on a Ford F150 indicates a malfunctioning, disconnected, or damaged crankcase ventilation (CCV) system. The CCV system monitors the Positive Crankcase Ventilation (PCV) system for malfunctions and leaks. The P04DB code can be triggered by issues such as: An incorrectly installed oil level indicator A faulty CCV filter A faulty CCV sensor Vacuum hose disconnects O-rings for the oil fill cap and oil level indicator o-ring seal

May 17, 2024 -

jeffsibell responded

My check engine light is on and not sure what it is doing to the truck, not driving it because of the error message, So again, where can I take my truck that would be covered by my extended warranty to have it fixed?

May 17, 2024 -

New Brighton Ford responded

Sorry if I didn't clearly state it originally. When it comes to your extended warranty you would have to call them, and they would let you know what dealerships close to you that they would work and that you could go to. As for that code there are some things you can check to save time if you are comfortable doing so.

May 04, 2024

EASY TO SCHEDULE APPOINTMENT WORK DONE AS REQUESTED WORK DONE IN. THE TIME STATED. WAITED FOR THE VEHICLE More

by johnthors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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