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New Brighton Ford

New Brighton, MN

Overview
Employees
Reviews
Vehicles
4.7
311 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1100 Silver Lake Road NW

New Brighton, MN

55112

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Showing 311 reviews

May 13, 2024

Good communication Good service in a timely basis. Much better experience than I had at a neare location for the same issue. More

by dave@shuttersnshades.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aanestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Most important to me was the ride home and pick up after service was completed, it was offered without me having to ask for it More

by ingridvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Not at all pushy, listened to my questions. Overall, it was a very good car buying experience. More

by michaelhuesman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zipkin
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May 10, 2024

Truck still is not fixed, no call back from New Brighton Ford, left 3 messages More

by jeffsibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 17, 2024 -

jeffsibell responded

strange you are a ford dealership and don't know how to look up the code? Here is the answer The P04DB code on a Ford F150 indicates a malfunctioning, disconnected, or damaged crankcase ventilation (CCV) system. The CCV system monitors the Positive Crankcase Ventilation (PCV) system for malfunctions and leaks. The P04DB code can be triggered by issues such as: An incorrectly installed oil level indicator A faulty CCV filter A faulty CCV sensor Vacuum hose disconnects O-rings for the oil fill cap and oil level indicator o-ring seal

May 17, 2024 -

jeffsibell responded

My check engine light is on and not sure what it is doing to the truck, not driving it because of the error message, So again, where can I take my truck that would be covered by my extended warranty to have it fixed?

May 17, 2024 -

New Brighton Ford responded

Sorry if I didn't clearly state it originally. When it comes to your extended warranty you would have to call them, and they would let you know what dealerships close to you that they would work and that you could go to. As for that code there are some things you can check to save time if you are comfortable doing so.

May 04, 2024

EASY TO SCHEDULE APPOINTMENT WORK DONE AS REQUESTED WORK DONE IN. THE TIME STATED. WAITED FOR THE VEHICLE More

by johnthors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024

very good with the time they took to make the repair and bringing me home and picking me up brent johnson was great keeping me informed More

by DBACHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024

Very friendly and helpful when I have questions. Very satisfied with timing and work on recent service. More

by FRANK WYMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Arnold
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April 29, 2024

Friendly, nice, clean dealership. They didn't have exactly what we wanted, but they were able to trade for it! ...and it only took a few days too! More

by Rs2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard (RJ) Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zipkin
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April 29, 2024

Very easy to work with would recommend them to everyone, Jason went out of his way to get the deal done More

by Zmandj1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

New Brighton Ford responded

Thanks for the great review. Enjoy your new ride. Thanks for the business. New Brighton Ford

April 29, 2024

I had a wonderful experience buying my new vehicle at New Brighton Ford! David and Luke were great! More

by HOLMESFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Yarbrough, David Zipkin
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