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Nemer Volkswagen
Latham, NY
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 322 reviews
February 09, 2012
Well I wanted to buy s new VW and after deciding to buy a 2012 VW Eos, I began the Haggeling process, I contacted two other local dealers with my specifications for the Eos. trim level, color, etc. I then ap 2012 VW Eos, I began the Haggeling process, I contacted two other local dealers with my specifications for the Eos. trim level, color, etc. I then approached each dealer and told them that it did not matter who sold me the car and that it came down to dollars and cents and the best price that I would get for my trade (2008 VW Passat). Nemer would not give me a written quote. and, I might add neither did the other two dealers. I did get verbal quotes from the other two. The deciding factor would be the trade in amount that I would receive. Nemer VW told me to come in with my best offer and that they would beat the competitors offer. Well, I went to a dealership in Defeestville and while I was there the salesman from Nemer calls me and tells me that he will beat the offer that I just got. so here it is late afternoon in rush hour traffic and Nemer wants me back in Latham to "do the deal" as they put it. Now I drive all the way back over to be there before they close. The kid takes my car for a test drive and loves it. He starts to write the deal and then some other guy with a bad attitude comes over and starts to pick apart my trade and say that its not worth the money that was agreed upon! I now see where this is going to go. obviously they were going to attempt to get more money out of me to make the deal. I was pissed at this point and told them this sucked and I left. I went to Langan VW and bought my Eos for $3000 less then Nemer wanted and I got the trade in value that I was quoted. No shady deals no card tricks, just an honest deal, GO LANGAN!!!!!! More
by paulex7920
Employees Worked With
Pat the mgr. and two of his salesmen
Helpful February 08, 2012
The new car buying experience was one of the smoothest and easiest ever. Test driving was convenient - they even brought a car to us to drive for the weekend. Great experience! And the pricing was easy and easiest ever. Test driving was convenient - they even brought a car to us to drive for the weekend. Great experience! And the pricing was easy & good too. More
by fondsang
Employees Worked With
Bob Catania
February 07, 2012
Mike is a great guy, he tried to do the right thing the Mike is a great guy, he tried to do the right thing the first time around, because I told him I was not playing games. Give me the car for this pric Mike is a great guy, he tried to do the right thing the first time around, because I told him I was not playing games. Give me the car for this price we would have a deal, but the first manager tried to get more money out of me. It did not work, but I ended up with what I wanted and needed to get into my new car! Thanks Mike for going out of your way for me :) All other experiences were great. More
by karen chichester
Employees Worked With
Mike Greene
December 14, 2011
Very friendly, helpful, did not push me to buy a specific car but instead helped me buy the car I was looking for. Very helpful. Would definitely recommend this dealership car but instead helped me buy the car I was looking for. Very helpful. Would definitely recommend this dealership More
by Demous1
Employees Worked With
Robert Catania Jr
November 29, 2011
Everything went pretty smoothly and they didn't play the games that most dealers do (or as much anyways). The most negative part was that no one offered to show me the car I was leasing until after I had si games that most dealers do (or as much anyways). The most negative part was that no one offered to show me the car I was leasing until after I had signed the papers. Additionally, they offered me a lease protection program, but not until I was already there to sign the papers, would have been nice to have some time to think about it. Other than those two things, the experience would have been perfect. More
by Tphoefer18
Employees Worked With
Mark
October 06, 2011
Nemer VW in Latham: They were beyond AMAZING. I was met outside as soon as I drove in. They asked me everything under the sun to ensure I got exactly what I wanted. They went above and beyond. They left no outside as soon as I drove in. They asked me everything under the sun to ensure I got exactly what I wanted. They went above and beyond. They left nothing to the imagination. The prices are reasonable. More
by battah
Employees Worked With
Dominic Carrerro, Bob Catania & Megan Vrooman
September 29, 2011
I bought a 2011 GTI from Nemer. 2 months later I was in a car accident in which a Jeep Grand Cherokee took out the entire passenger side of my car. I have to say VW really lives up to what they preach. I was car accident in which a Jeep Grand Cherokee took out the entire passenger side of my car. I have to say VW really lives up to what they preach. I was amazed with how the GTI ultimately protected me. Long story short, I had a very painful 2 week dealing with the insurance companies. What saved me was a honest man in the Nemer Queensbury Autobody shop by the name of Steve M. If it weren't for his diligence with seeing that my car really was a total loss I would have ended up with a car that had a bad title. Thankfully, I won the battle with the insurance companies and was able to get my car to be a total loss. Sales was (maybe) fortunate to see my shining face again! I decided not to go with another GTI only bc of practicality and living in the Upstate Snowy area. I now have a 2012 Tiguan and it really is so fantastic! The Sales manager(s) were great! My sales guy, Mike G. was awesome. He's cool and down to earth which to me, is a great quality to have as a sales guy. Everyone was patient and was willing to work with me in getting me into a new VW fast! Truthfully, I am so happy to own a Tiguan. It's a fantastic car and Sales made it happen. Thank you Nemer. More
by Sulax30
Employees Worked With
Steve Myherburg, Mike Greene, Steve Cannon, Mike O'Toole
September 20, 2011
This dealer is VERY expensive because they sell so few cars. High pressure sales techniques and inappropriate tactics like a "fake car pricing web site". Awful. I am so discouraged that I bought a car fro cars. High pressure sales techniques and inappropriate tactics like a "fake car pricing web site". Awful. I am so discouraged that I bought a car from Nemer Volkswagen. The car is fine but the dealer refuses to make good on ANY of the "We Owe" items that were damaged and agreed unacceptable. Sold the car and completely turned their back on us. More
by AlbanyAirport
Employees Worked With
Chris Horn
September 14, 2011
The worst car buying or should I say attempt at car buying experience I have ever had. I thought that I had a verbal agreement with Bob regarding the purchase of a new 2012 Passat TDI that they had on buying experience I have ever had. I thought that I had a verbal agreement with Bob regarding the purchase of a new 2012 Passat TDI that they had on the dealership floor. We haggled over the price of trade in which took hours because at Nemer VW only one person can make a decision and they could not get a hold of said person until late in the evening. We finally came to resolution and it was agreed that I would show up the next morning to sign the papers and take possession of our new family car. My family was very excited and I was looking forward to taking the car on my next business trip which was the very next day. Early the following morning as I was on my way to the dealership which over 100 miles from our house I was contacted by Bob, who seems to be a middle man with everything, that they cannot sell me the car. No further explanation nothing...Sorry have a Good Day. To add insult to injury I received a call later in the day from their credit department asking me why I didn’t show up for our meeting so I am assuming that not only did they not sell me a car but decided to run my credit just for the xxxx of it. I guess they sell enough cars to their current customers that they don't need to communicate with each other on who they are not selling cars too. More
by awduso
Employees Worked With
Bob and His Management Staff
September 06, 2011
The reason I give such a good rating is because of our experience with our sales person Bob Catania. Bob negotiated us the cars we wanted at the price and payment plan we wanted. He was extremely courte experience with our sales person Bob Catania. Bob negotiated us the cars we wanted at the price and payment plan we wanted. He was extremely courteous and friendly to my wife and my children. We bought 2 volkswagens. After our first experience with Bob when we bought our Golf, we returned and leased a Tiguan. A return customer should say it all. More
by barrycminkin
Employees Worked With
Bob Catania
