Nemer Volkswagen
Latham, NY
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Everyone went out of their way to help me find a car that was right for me and in my price range. Even after I bought my car I could still go to them with questions. I've had my car for almost a year and the was right for me and in my price range. Even after I bought my car I could still go to them with questions. I've had my car for almost a year and they still send birthday and christmas cards. I would highly recommend this dealership. More
Fred in service is always pleasant and takes care of all of my car needs.Whenever I need an appointment, he always gets it taken care of for me and works around my crazy erratic schedule. of my car needs.Whenever I need an appointment, he always gets it taken care of for me and works around my crazy erratic schedule. More
Very accommodating is making a service appointment, even on short notice. When I wait for routine work to be performed, I am in and out very fast and the work is done right the first time. When I have que on short notice. When I wait for routine work to be performed, I am in and out very fast and the work is done right the first time. When I have questions, they take the time to listen provide complete answers. More
Absolutely the best sales/service experience. I had been looking for a new car for almost a year when I first went to Nemer, Josh was the salesman who first approached me, I explained what I was looking for looking for a new car for almost a year when I first went to Nemer, Josh was the salesman who first approached me, I explained what I was looking for and that I had already looked at several other makes of a "smallish" SUV but just didn't really like any of them. He showed me the 2011 Tiguan, I fell in love with it but honestly continued to look a bit more. Not one other vehicle compared ~ I just loved the Tiguan. So my husband and I came in to see Josh a few months after I had first looked. I was so surprised he remembered me .. my husband told him he was more than impressed with the way he treated/dealt with me when I came in. The pricing was so reasonable and the entire buying experience was so easy ~ that day we walked away with my new car!! Needless to say, Josh was great to deal with very knowledgeable and professional. I have since had my "baby" (It's blue ~ my daughters have named her the Indigo Crusader) for just over a year, she has been in for 2 oil changes and a blown fuse in the steering wheel. The Service team has been nothing but great!! The guys in Service have also been so patient with me and the several questions I have had regarding various features on my car ~ they make me feel like no question is ever a bother and certainly not a stupid thing to be asking. Everyone there is always very respectful, polite and so easy to deal with. Every time I have come in I have been met with "good morning" and when I leave, with "have a nice day" And on every one of those occasions Josh has made it a point to stop what he's doing and come over just to say hi...I also got a hand written Christmas card from Josh ~ little things go along way ~~ FANTASTIC EXPERIENCE ALL AROUND !! ... Denise Hopkins More
Although Nemer Volkswagon is large dealership, from the moment I walked in I didn't feel overwhelmed and insignificant. I was warmly welcomed by Bob who took an immediate interest in making sure I would be moment I walked in I didn't feel overwhelmed and insignificant. I was warmly welcomed by Bob who took an immediate interest in making sure I would be happy with the vehicle I selected to lease. Nemer has a great selection of Volkswagons to choose from and their prices are lower by comparison to other dealers in the region. More
This was one of the easiest auto purchase I have ever made. Bob took the time to really listen to our needs and then found a car with just that. When I turned on the radio, it was already preset to the s made. Bob took the time to really listen to our needs and then found a car with just that. When I turned on the radio, it was already preset to the station of the car I had just traded in. A little thing for sure but it sure went a long way. More
Purchased a 2011 VW Certified Routan. Loved the features and options and they made the price work and gave me 3k more for my trade (VW) than the other dealers offered without increasing the price of the veh and options and they made the price work and gave me 3k more for my trade (VW) than the other dealers offered without increasing the price of the vehicle I purchased. Great finance rate too, only 2.9 for 60! Thanks for bearing with me, I'm know I'm picky and a major p.i.t.a. More
This dealerships referral policy sounds great but in reality is terrible, they say if you refer customers to them you get a check for $300. We have referred three seperate people who have all bought ca reality is terrible, they say if you refer customers to them you get a check for $300. We have referred three seperate people who have all bought cars and no referral bonus. After calling to inquire about why I have not recieved any referral bonus, they have numerous explanations for why we are not eligable. All three people we referred there made sure to mention our names and the referral program. I will not recommend anyone else to this dealership. More
I was very happy with the overall process in buying my 2012 Jetta at Nemer. The sales staff was very friendly and helpful. We worked with Scott and he was great and very patient, especially with our two l 2012 Jetta at Nemer. The sales staff was very friendly and helpful. We worked with Scott and he was great and very patient, especially with our two little kids! More