
Nemer Volkswagen
Latham, NY
Filter Reviews by Keyword
By Type
Showing 327 reviews
Josh was very friendly and helpful, especially to my son. It was my son's first time out looking at cars and making the deal on his own. He was treated very well and not taken advantage of (he is only 20). It was my son's first time out looking at cars and making the deal on his own. He was treated very well and not taken advantage of (he is only 20). I would highly recommend this dealership for anyone looking for a good used car or a new car. More
I have had excellent experience scheduling and receiving both routine and incidental repair service. We have two VWs - one I drive and one my husband drives - and have found Nemer VW responsive to our servi both routine and incidental repair service. We have two VWs - one I drive and one my husband drives - and have found Nemer VW responsive to our service requests, fitting us in as soon as possible and providing friendly, competent service. On one occasion we stopped by unscheduled on our way out of town on a trip and they took care of a minor problem with our car right away. As a result of the good relationship we had getting service on our Golf, we bought our used Jetta at Nemer last year and had an excellent experience with the sales department as well. More
We bought a TDI Jetta in 1998, and have been happy with the car. The radio volume control went bad, the ignition switch failed, and the manifold had a cookie dough-like carbon build-up that no one seemed t the car. The radio volume control went bad, the ignition switch failed, and the manifold had a cookie dough-like carbon build-up that no one seemed to want to tell us about. The car has performed well through 170k miles. If Jetta gets back to the squared off look we'll buy another. David Bradley More
I have been to four different VW dealerships and none have treated me with as much respect than Nemer VW. I bought my first VW from Heart VW in Kingston, NY. My salesman there was amazing but he left. A have treated me with as much respect than Nemer VW. I bought my first VW from Heart VW in Kingston, NY. My salesman there was amazing but he left. A year or so later I was in for service and a salesman had pressured me and pressured me until I would buy a car. BOO them. Then I moved to Troy, NY and visited Nemer for my service. I was so amazed at the difference between dealerships. Nemer was off the charts. The service department was amazing. They helped me every step of the way. Then a year and a half later I was shopping around for a CPO VW. I was in search of a manual GTI about a 2006 or 2007. Nemer had none so I looked at the dealership where I was moving. Burke Motor Group in Cape May Court House, NJ. They were terrible. Absolutely horrible. The service department is very unprofessional and the sales team didn't know what a DSG was! I said goodbye to them. And I went back up, five hours north to Nemer and bought a 2006 VW Passat. I went and I was in and out relatively fast. Kate was great and I really enjoyed my experience with her and the rest of the staff. Now I was at the point where I was driving back to Latham, NY to get my oil changes done! I had another horrible experience with the Rutland, VT VW dealer which made me realize how special Nemer VW was. I will NEVER EVER buy another Volkswagen from another dealership again. Nemer for life! More
I first discovered the 2006 Jetta that I purchased through the Nemer Volkswagen website. It was by far less expensive than any other comparable vehicle at any other dealership. I have owned my Jetta f through the Nemer Volkswagen website. It was by far less expensive than any other comparable vehicle at any other dealership. I have owned my Jetta for over a year and a half now and I am very satisified with it. Service and friendliness have also been exceptional. More
I bought my Jetta TDI in 2003 and have brought it back for service because I have always receive exceptional treatment. Service has been reliable and competively priced and performed in a timely fashion. for service because I have always receive exceptional treatment. Service has been reliable and competively priced and performed in a timely fashion. People are helpful and very friendly. I will continue to have my car seviced at Nemer for as long as I own it. More
The Service staff is always friendly and prompt. I love the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I was comfortable enough to make the purchase on my own without the support of my husband! That says a lot! More
The Service staff is always friendly and prompt. I love the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I the convenience of being able to make a service appointment online! Buying the car was painless too. I dread buying a car on my own, but at Nemer, I was comfortable enough to make the purchase on my own without the support of my husband! That says a lot! More
I'm disappointed that my fiance who referred me never received compensation. He was the reason why I bought the $30,000 car and Neemer couldn't even come through with their referral bonus. It's just pr received compensation. He was the reason why I bought the $30,000 car and Neemer couldn't even come through with their referral bonus. It's just principle. Although I would not steer people away from Nemer, neither of us go out of our way to tell people to go there anymore. My fiance referred his cousin 1-2 years ago and did not receive a bonus then either. I do love the car, however it's just bad business & a little disappointing. I've mentioned it a few times & nothing was ever done about it. Another one of his cousins is currently researching VWs. More
I have been satisified with the dealership from the time I purchased my Bug. The service has beenprompt and efficiect. When I have had problems and stopped in without an appointment, I was helped and if I purchased my Bug. The service has beenprompt and efficiect. When I have had problems and stopped in without an appointment, I was helped and if necessary,given a ride home. I would recommend the dwalership to any one. PS I appreciate getting a birthday card each year!!!!!! More