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Nemer Volkswagen

Latham, NY

4.0
327 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 327 reviews

August 12, 2010

Overall had a good experince with the dealership only issue was when I tried to turn in my extended warrenty and it took almost 3 months to get the month back. But other then that I had a great salesman More

by spmurphy98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Lewis
August 12, 2010

The dealership had what I was looking for and was easy to work with. It would have been nice if there had been more color choices buy I am happy with the color I have. I have had no major issues with my vehi More

by Daytonrichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ
August 12, 2010

Nemer Volkswagen service staff are friendly, honest, knowledgeable, and professional. They always take customer special needs into account. Even the night cleaning man was helpful when I dropped off a c More

by zeccolav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick or Anton
August 12, 2010

The service department at nemer was able to help me and my family through a difficult situation. They were able to diagnose the problem where other dealerships had no idea. They were Ble to arrange transpo More

by Gen2spoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anton osef, Anton Osen
August 12, 2010

Overall the customer service is good, but I have talked to a few employees that seem dull and give off an uninviting attitude, though it is just their personality, nothing personal. I do like how you're no More

by stephanietennant91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 12, 2010

I have only used Nemer's service for my car. I find that it's easy to make an appointment,everyone is accomodating, and if the service is going to take longer than anticipated, a shuttle service is off More

by cleverdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service staff (Fred)
August 12, 2010

They were very nice and helpfull with the finacial help. Rebecca is always in contact to make sure of any changes. She is always in contact via phone or e-mail to help me get finaced and find the right vehi More

by nani1mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rebecca
August 12, 2010

The service team has always been courteous and helpful. They have always done the work correctly the first time and have explained the work that they did. Several times I brought the car in to be fixed an More

by tony2114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
August 12, 2010

Josh was great. Tracy initiating contact with me via email was very helpful. The man who is helping me get approved is very nice as well. The only thing that clouded a perfect experience was my bad cred More

by erosyouburnme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Josh Masigla
August 12, 2010

i had a rather unpleasant experiance when i first purchased the car. after months of stress i spoke with steve cannon, came in and was all taken care of. my car is currently being serviced. and i was More

by makeupbykaitlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve cannon, Steve Cannon
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