
Nemer Volkswagen
Latham, NY
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I was interested in a Jetta TDI Sportwagon and stopped in at Nemer after talking with other dealers in this area. They had the car I was interested in on the lot and gave us a fair price on the Jetta as wel at Nemer after talking with other dealers in this area. They had the car I was interested in on the lot and gave us a fair price on the Jetta as well as my trade. I love the car and dealing with the service and parts department (regular maintenance and new snows with rims) has been a pleasure. More
Nemer VW was far more helpful and friendly than other local VW dealers. Other dealers were aggressive and abrasive during the sales process. Nemer associates took to the time to take me on a test drive local VW dealers. Other dealers were aggressive and abrasive during the sales process. Nemer associates took to the time to take me on a test drive, walked around the lot with me on a cold day and thoroughly explained the leasing process. I visited Nemer first then another local dealer and was shocked at the disparity between the two sale methods. If I ever purchase a VW in the future I will surely return to Nemer. More
It was easy to make the appointment. The service was fast and courteous and everything was on time. I was not pressured into any work I did not need and there were no games played with the inspection. fast and courteous and everything was on time. I was not pressured into any work I did not need and there were no games played with the inspection. I will continue to use Nemer for my normal maintenance/ More
The staff are accessible and friendly, and attentive. I get the impression that they are always trying hard to satisfy the customers, and make sure they have a positive experience. The delearship is attrac get the impression that they are always trying hard to satisfy the customers, and make sure they have a positive experience. The delearship is attractive and clean, and well designed. I would also state that the experience seems consistent with the VW media and brand presentation. More
Most of the experience was good, but I was given better pricing at another VW dealership - both for sales and service. I am moving into the Schenectady area and would like to re-establish. The other sugg pricing at another VW dealership - both for sales and service. I am moving into the Schenectady area and would like to re-establish. The other suggestion I have, is that I'd like to see more coupons/savings on amenity parts like car mats, etc. These are so highly priced that I and others often go to the Internet. It would definately be good for the dealership to establish and keep customers by periodically discounting these to get customers back in. More
I have been leasing cars from Nemer for more than 15 years now. I have always been satisfied with the sales teams that I have dealt with through the years as well as the service crew. My car is always years now. I have always been satisfied with the sales teams that I have dealt with through the years as well as the service crew. My car is always ready when promised. I always tell friends to check out Nemer when they need a new or used car. More
I was very pleased with the prompt attitude of those at Nemer. I had never purchased a new car before, but the service and loan department people worked with me, and were helpful in explaining the details Nemer. I had never purchased a new car before, but the service and loan department people worked with me, and were helpful in explaining the details involved in the sale. I would gladly return to purchase a new Volkswagen from Nemer again. More
Friendly staff, clean facility, prompt service, are all reasons to go to Nemer! When we first bought our car (and it was the first car my wife and I bought together) we were treated well, fairly, and with reasons to go to Nemer! When we first bought our car (and it was the first car my wife and I bought together) we were treated well, fairly, and with respect. The staff has been friendly every time we have been there and all service appointments have been good experiences. More
Andy, in the service department, went out of his way to accommodate us on our service visits to Nemer Volkswagen. Our car was serviced properly, but the cost was always very high. The use of a car, while accommodate us on our service visits to Nemer Volkswagen. Our car was serviced properly, but the cost was always very high. The use of a car, while ours was being serviced, made our life much easier. Now that this service is no longer available to us, we find it very difficult to leave our car for the time needed to fix it. As a result, we have put off much needed repairs. More
I was not impressed with the Customer service when I purchased my GTI from Nemer. I purchased the car in late November and the dealership refused to give me anything but Summer tires. I had specifical purchased my GTI from Nemer. I purchased the car in late November and the dealership refused to give me anything but Summer tires. I had specifically requested all season tires, I was told I had all season tires, and it was only when I got the car home and checked that I realized that I had been given summer tires. It is amazing that I did not manage to wreck the car. More