
Nemer Volkswagen
Latham, NY
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I visited the dealership to search for a used vehicle, which I didn't end up buying (I'm going to drive my current Jetta into the ground and then buy new). However, the salesman I spoke with was very hel which I didn't end up buying (I'm going to drive my current Jetta into the ground and then buy new). However, the salesman I spoke with was very helpful and did not pressure me at all. I wish I could remember his name. I thought that the prices of the cars I looked at were fair. I have had my jetta serviced at nemer many different times and think that the price of service is higher than it should be but on par with other dealerships. However, the service itself has always been very prompt and I was always satisfied with the outcome. I thought that the service department kept me well informed and explained everything I needed to know in terms I could understand. I'm happy with Nemer as a dealership/service center. More
I have purchased at least 6 cars from Martin Nemer. I have been very satisfied with all of them, so I keep coming back, even though I live 50 miles away. I feel I got a very fair deal on my most recen have been very satisfied with all of them, so I keep coming back, even though I live 50 miles away. I feel I got a very fair deal on my most recent trade-in. I do not have recent experience with Martin Nemer service as I have lived in the Kingston area for 22 years. I did have one service done on my most recent car, and it was done and the car has been great since. I appreciate the concept of "friendliness", but I don't come to Martin Nemer to make fishing buddies. The staff was cordial, informative, and quite straightforward. I don't expect anything more, and would not want to suffer through a "friendliness" onslaught. Dont fall into the Ronald McDonald trap and confuse cordiality and respect with friendliness. For "How I heard about Martin Nemer" below: you are the closest VW dealership to my first fulltime job, 38 years ago. I passed you on my way to work every day. More
Great customer service--clear, friendly. Though the procEss was lengthy, the staff was helpful and warm. The salesman w worked with was very knowledgable with regard to the vehicle specs--espacially sa procEss was lengthy, the staff was helpful and warm. The salesman w worked with was very knowledgable with regard to the vehicle specs--espacially safety issues. I lok forward yo buying there again. More
I have given the rating because i recieved great customer service, everyone there was so friendly & helpful, that i have recommended to my friends & will in the future.You hear a lot of other dealerships pro service, everyone there was so friendly & helpful, that i have recommended to my friends & will in the future.You hear a lot of other dealerships promising the moon, but your still just a #. At Nemer your a person and thats what counts. More
Second car I bought from him. Great sales guy! He is honest, clear, knowledgable and funny. He was able to clearly answer all my questions. Understood the leasing deals. He followed-up on the usual admi honest, clear, knowledgable and funny. He was able to clearly answer all my questions. Understood the leasing deals. He followed-up on the usual administrative issues related to insurance and licensing. Did effective job in covering key features on the Jetta. More
The dealership has extensive knowledge and timely The dealership has extensive knowledge and timely service. They work with you and provide great analysis of your job in need. As far as the sale The dealership has extensive knowledge and timely service. They work with you and provide great analysis of your job in need. As far as the sales force goes, they listen to the clients needs and go far beyond their duties to help a client obtain their goals for purchasing a vehicle. One of the classiest dealerships in all of the Capitol Region. May the best be with you and your firm. More
I purchased a new 09 passat from nemer in may of last year and ever since I have enjoyed the benefits of their dedication to customer service. Their sales staff are extremely knowledgable about their pr year and ever since I have enjoyed the benefits of their dedication to customer service. Their sales staff are extremely knowledgable about their products and their service department has always taken the time to explain to me exactly what I want to know about my vehicle. Nemer does a great job a continuing relationships with their customers. More
This is our second purchase from Nemer VW. The first was a used VW Beetle and most recently a new 2010 Jetta Sportwagen. Nemer VW has been the only dealerships in the area willing and able to work with us t a used VW Beetle and most recently a new 2010 Jetta Sportwagen. Nemer VW has been the only dealerships in the area willing and able to work with us trying to get financed. Our experience both times have been wonderful. The sale was fast and straight forward. The customer service was pleasant, curtious, understand and ...fun. We would recommened Nemer VW to anyone. More
My experience with the service department of Nemer has been great. I had a problem with my new Jetta's sensor when I purchased it from Nemer. I had to bring the Jetta in a few times and left it with them been great. I had a problem with my new Jetta's sensor when I purchased it from Nemer. I had to bring the Jetta in a few times and left it with them for about two weeks. I received numerous updates on what was wrong with my vehicle as well as when it would be ready to be picked up. I would recommend Nemer to anyone considering a Volkswagon. More
I have been going to Nemer VW since I moved to the area in 1994. This is my 4th vehicle purchased/leased through Nemer & every interaction has been very friendly & professional. I have had repairs done & in 1994. This is my 4th vehicle purchased/leased through Nemer & every interaction has been very friendly & professional. I have had repairs done & service performed on my vehicles & it has always been done in a timely manner & explained what was performed or needed in order to further repair. I have referred people interested in VW's to Nemer & still continue to schedule mainteanance here rather than in Glens Falls area where I work now. More