
Nemer Volkswagen
Latham, NY
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Great people and fast service! Extremely friendly and knowledable THey were able to get me in for service the same day, without having to call for an appointment. THey had me finished under an hour and s knowledable THey were able to get me in for service the same day, without having to call for an appointment. THey had me finished under an hour and sent me on my way! Very good service in my book! More
I would HIGHLY recommend Nemer VW if you are in the market for a new car. Our salesman, Mike was so genuine and honest. He was a breath of fresh air. We left the dealership with a nicer vehicle than we market for a new car. Our salesman, Mike was so genuine and honest. He was a breath of fresh air. We left the dealership with a nicer vehicle than we thought we could afford, and felt amazing about it. We have purchased roughly 10 new cars in our lifetime and have never felt like we got a fair deal or that we understood the whole finance breakdown completely, until going to Nemer and working with Mike. We thank everyone who help us with the financing, etc. but we personally want to thank Mike. He was AWESOME!!! More
Overall Nemer has been good to me. They were always willing to fit me in their schedule. I just wish I was more aware when they had deals on service going on. The only problem I ever had with my servi willing to fit me in their schedule. I just wish I was more aware when they had deals on service going on. The only problem I ever had with my service was the removal of my undercarriage dust shield. For some reason on a couple of occassions after my oil change it would not be put back on correctly. I am not sure if this is a service problem or a car design issue. More
I was looking for a used Passat. The salesman was very friendly and knowledgable. He told me about the CC model which was about to come out. I took a test drive in a newer used Passat, and he answered a friendly and knowledgable. He told me about the CC model which was about to come out. I took a test drive in a newer used Passat, and he answered all of my questions and showed me how all the interior features worked. Very friendly and helpful. More
Very friendly dealership.....cooperative and easy to deal with. Knowledgeable and straight forward. Service Department provided excellent customer service and workmanship.No problem recommending dealership with. Knowledgeable and straight forward. Service Department provided excellent customer service and workmanship.No problem recommending dealership to friends and family. Would certainly purchase another vehicle from Nemer. More
The customer service at Nemer Dealership is great. Friendly greetings and follow up phone calls, emails or other communications help decide the model to choose and pricing that feets the family budget Friendly greetings and follow up phone calls, emails or other communications help decide the model to choose and pricing that feets the family budget. Dealership also clearly identified factory financing options available that was quite competitive with other auto brands in the market. Overall a satisfied experience. We own a Jetta. More
Friendly, knowledgeable sales and service people. With Friendly, knowledgeable sales and service people. With respect to service, work was done in time frame and cost that was estimated. With respect to Friendly, knowledgeable sales and service people. With respect to service, work was done in time frame and cost that was estimated. With respect to sales, patient in explaining all possible vehicle choices and allowing me time to consider. Overall experience was positive without expected undue pressure. More
I've dealt with Nemer VW on many occasions over the years. I bought my first new car from you--a black 1983 GTI. Man, did we love that car! Next was an '02 Passat, fully loaded with the 6-cylinder e years. I bought my first new car from you--a black 1983 GTI. Man, did we love that car! Next was an '02 Passat, fully loaded with the 6-cylinder engine and all wheel drive. We've had Audis and BMWs and lots of nice cars, but we've never gotten as many unsolicited compliments on a car as we did on that one. Our most recent Nemer purchase was a silver Wolfsburg Edition '03 Jetta--find a cooler, more sophisticated car for the money, and I'd like to see it. It won't shock you to hear that car dealers and the automotive industry in general have a pretty bad reputation, and we've had enough crazy experiences over the years to support that feeling. However, whether it was with your Sales or Service departments, we've always been treated courteously at Nemer, your people know what they're doing and how to articulate it, they know the products very well, and they've always been completely fair and honest with us. Who could ask for more from a car dealer? Well, a birthday card might be nice! (Oh, yeah, you do that, too!) Sincerely, Tom Wall More
People are very friendly, but, she has called too many times to check up on my status of purchasing a vehicle. I like the cars but have not decided to buy yet - perhaps I started looking too early, but, times to check up on my status of purchasing a vehicle. I like the cars but have not decided to buy yet - perhaps I started looking too early, but, I do not like aggressive sales so.. I had hoped I could look and then call when I am ready. Just gets a little aggravating when get emails and calls almost on a weekly basis. More
We have purchased two cars from Nemer Volkswagen, a Passat for ourselves and a Jetta as a 21st birthday gift for our son. To date, every single interaction we have had with the dealership has been exc Passat for ourselves and a Jetta as a 21st birthday gift for our son. To date, every single interaction we have had with the dealership has been excellent. The sales, finance, and service staffs all strive to be exceptionally helpful and friendly. In short, just an outstanding experience to date. More