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Nemer Volkswagen

Latham, NY

3.8
325 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 325 reviews

August 13, 2010

The service department has been very good to deal with and has helped keep our car in top running condition. They have done a good job of making sure all the required maintenance is kept up to date and h More

by travew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, Anton Osen
August 13, 2010

The service staff is always friendly and courteous. I am always able to obtain a courtesy ride to work, and get picked up in a timely fashion when my car is ready. While waiting at the dealership, I am More

by kmmoehri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service staff (Bob, etc), Anton Osen
Aug 13, 2010 -

Nemer Volkswagen responded

Fun to drive vehicles and a family run dealership committed to its customers, we're glad to have you in the family! - Chris Comisky, Marketing Manager

August 13, 2010

I am always able to get my vehicle in for service the day I call. I recieve prompt feedback once the service has been done on my car. The work is completed on my car within time frame stated, if not sooner More

by jsloaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Shuttle Driver
August 13, 2010

this is my first experience with a VW and I am in love with it....I purchased an EOS with a few thousand miles on it....i believe that it was Mr. Nemer's car for a while so I am honored....giggle....I lov More

by debbyroedel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny and service department
August 13, 2010

I have worked with nemer for years, i have purchased and leased several vehicles for myself and family members, I highly recommend them to friends and family when there are shopping for new cars. The sales More

by luciani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill, josh, kate, Mike O'Toole
Aug 17, 2010 -

Nemer Volkswagen responded

Who better than a repeat customer to give an honest opinion of a dealership? - Chris Comisky, Marketing Manger

August 13, 2010

It's VW dealer service, so you have to take pricing with a grain of salt. I think it's expensive - but it's the going rate, and it's fair. I've had mostly positive experience with basic maintenance (oil c More

by jakari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Aug 13, 2010 -

Nemer Volkswagen responded

If you have any suggestions to make your visit more fun, our ears are always open. We do have free wi-fi and feel free to stretch out on the couch if you'd like. Our Service Manager Anton does his best to compare prices with local shops as well as other VW shops to be as competitive as possible. - Chris Comisky, Marketing Manager

August 13, 2010

Sales and service staff was very helpful and the experience of buying a car from Memer was one of the more stress free I have had since buying cars the staff made the whole transaction very easy. Th More

by grazman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
Aug 13, 2010 -

Nemer Volkswagen responded

We're glad you enjoyed the stress free atmosphere at Nemer VW! - Chris Comisky, Marketing Manager

August 13, 2010

I have bought a number of cars from Nemer in the past. The most notable experience I've had was when my son was driving cross-country in his VW Fox and began having major trouble keeping the car running a More

by Likeche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't racall names
Aug 13, 2010 -

Nemer Volkswagen responded

Wow, now that's a story. Was this recent? We don't see too many Fox's these day. Although my neighbor has one in near-perfect condition... - Chris Comisky, Marketing Manager

August 13, 2010

The car showed the MIL lamp, so I brought it in for check up. Turns out that mice had chewed up some plastic hoses that lead to a vapor problem below the gas tank. The parts were cheap but unfortunately the More

by zaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael heath
Aug 13, 2010 -

Nemer Volkswagen responded

Hopefully it helps the pain to know that the techs working on your vehicle are highly qualified to work on your specific vehicle. - Chris Comisky, Marketing Manager

August 13, 2010

The customer service was almost non existant over the phone. I had to go in to the facility in order to find out what I had to do to replace a rim under their offered wheel and tire replacement package. More

by Jonezie33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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