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Nemer Volkswagen

Latham, NY

3.8
325 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 325 reviews

August 13, 2010

I've been using the parts department since 1997 and have been very satisfied. Randy is very accomodating. I also am in need of a new family vehicle and i will most likely get a VW Tiguan. The staff is very More

by karattomas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lady, Tai Lescinski
Aug 17, 2010 -

Nemer Volkswagen responded

Randy is among the best in the business. He's been with us for about 200 years and does a great job. Keep up the great work Randy! - Chris Comisky, Marketing Manger

August 13, 2010

great sales experience. a pleasure to work with,,, love the location like the people who work there. very friendly they took me right away when I showed up. vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv More

by 1snowrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
meghan vroman, Megan Vrooman
Aug 17, 2010 -

Nemer Volkswagen responded

Not much to say but... thanks! Glad you had a great experience with Megan and the team. - Chris Comisky, Marketing Manager

August 13, 2010

I had a great experience at the dealership. Michael was very knowledgeable, friendly and his service was superb! My fiance and I had done quite a bit of research prior to going to the dealership but his kn More

by MercyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green, Mike Greene
Aug 17, 2010 -

Nemer Volkswagen responded

Thanks for the review. Our team does take VW training very seriously and are generally very knowledgeable and passionate about the products they sell. - Chris Comisky, Marketing Manger

August 13, 2010

In November I had difficulty getting my sales person to return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when More

by sgiamalis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple Sales Staff
Aug 13, 2010 -

Nemer Volkswagen responded

I'm sorry you had trouble getting your sales consultant on the phone. You can also call our Customer Relationship Center at (518) 640-8331 or chat or e-mail through our website any time. We hope to hear from you in the future. - Chris Comisky, Marketing Manager

August 13, 2010

I absolutely love my Tiquan. I had to bring it in for the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I More

by Theresa Portelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Anton Osen
Aug 13, 2010 -

Nemer Volkswagen responded

The SUV with the heart of a GTI. The Tiguan is so much fun to drive. We hope you enjoyed the new service waiting room. - Chris Comisky, Marketing Manager

August 13, 2010

I founf the dealership nice and accomodating. However the process of back and forth with the managers on price soured my desire to continue to negotiate for a new car. More

by mdenofio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
apollo
August 13, 2010

I have been coming to Martin Nemer Volkswagon for more than 30 years. I have had an on again off again relationship with the dealership and the service department. There was a time when the dealer More

by mouse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no one in specific
August 13, 2010

Bob did a great job for me, got me the price I wanted and better value for my trade than any other dealer in the area. Service has been good an New Tiguan has been running like a top since I got it in Januar More

by Kevin Reichelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Catinia, Bob Catania
Aug 17, 2010 -

Nemer Volkswagen responded

Another satisfied client from Bob Catania. Tell those people that didn't buy a VW that they cost you money, did you know we have a referral program? - Chris Comisky, Marketing Manger

August 13, 2010

Everything went well when I bought my vehicle. Whenever I bring it in for service the guys are always so nice and friendly. The only problem I had was with the paperwork. There were a few errors that needed More

by kabalfoort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, service department, Bob Catania
August 13, 2010

I entered into a lease in April of 2009, Bob Cantania was my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the en More

by marciamurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cantania, Bob Catania
Aug 13, 2010 -

Nemer Volkswagen responded

Thanks Marcia and Richard for the kind words. Bob is a unique sales consultant and really knows how to have fun at work. - Chris Comisky, Marketing Manager

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