
Nemer Volkswagen
Latham, NY
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I've been using the parts department since 1997 and have been very satisfied. Randy is very accomodating. I also am in need of a new family vehicle and i will most likely get a VW Tiguan. The staff is very been very satisfied. Randy is very accomodating. I also am in need of a new family vehicle and i will most likely get a VW Tiguan. The staff is very nice and not sales-y . They do not apply pressure which is very refreshing. More
great sales experience. a pleasure to work with,,, love the location like the people who work there. very friendly they took me right away when I showed up. vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv the location like the people who work there. very friendly they took me right away when I showed up. vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww's rule! More
I had a great experience at the dealership. Michael was very knowledgeable, friendly and his service was superb! My fiance and I had done quite a bit of research prior to going to the dealership but his kn very knowledgeable, friendly and his service was superb! My fiance and I had done quite a bit of research prior to going to the dealership but his knowledge of the Tiguan far surpassed my expectations. Michael was not pushy or overwhelming and ensured that all our questions were answered clearly and concisely.. he was great. The test-drive expereince was also good. Megan went with us and she was pleasant. I feel that i had a great experience with Michael and the entire team at Nemer VW family and hope to continue driving your cars. More
In November I had difficulty getting my sales person to return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when I visit this dealership. I include Nemer when I consider VW for a car purchase due to good on-lot selection. More
I absolutely love my Tiquan. I had to bring it in for the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I had were answered. I am extremely pleased with the total experience. I would and have recommended the dealership to friends/family. More
I founf the dealership nice and accomodating. However the process of back and forth with the managers on price soured my desire to continue to negotiate for a new car. process of back and forth with the managers on price soured my desire to continue to negotiate for a new car. More
I have been coming to Martin Nemer Volkswagon for more than 30 years. I have had an on again off again relationship with the dealership and the service department. There was a time when the dealer than 30 years. I have had an on again off again relationship with the dealership and the service department. There was a time when the dealers were very aggressive and rude and dismissive of women. However, within the last two years the dealership environment has become a bit more friendly. As far as the service department, they have improved somewhat. The service department is only as good as the customer service people and the quality of the work behind the doors. Recently, I was treated with respect and promptness at the service department. More
Bob did a great job for me, got me the price I wanted and better value for my trade than any other dealer in the area. Service has been good an New Tiguan has been running like a top since I got it in Januar better value for my trade than any other dealer in the area. Service has been good an New Tiguan has been running like a top since I got it in January. It now has 16,000 miles with no problems. I have recommended Nemer before to a few people.....those people just ended up making a mistake and did not purchase a VW. I will continue to recommend Nemer VW and namely Bob Catinia. More
Everything went well when I bought my vehicle. Whenever I bring it in for service the guys are always so nice and friendly. The only problem I had was with the paperwork. There were a few errors that needed bring it in for service the guys are always so nice and friendly. The only problem I had was with the paperwork. There were a few errors that needed to be corrected and that was why I gave a 4 instead of a 5. Otherwise everything was good and I had a good experience. More
I entered into a lease in April of 2009, Bob Cantania was my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the en my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the entire staff involved in our transaction were true professionals right thru to the service department. I have and will continue to recommend this dealership and Bob to family and friends. Marcia Murray/Richard Telfian More