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Nemer Volkswagen

Latham, NY

3.6
324 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 324 reviews

August 13, 2010

Oustanding service. Personnel is always focused on customer satisfaction. Quality of work conducted in the vehicle was very high. I like the fact that from time time the dealer sends communications t More

by eboadamejia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember but all seem to be very friendly
August 13, 2010

I was looking at the 2010 GTI to replace my 05 BMW 330 and the associate who spoke to me was patient, knowledgable and knew the specs of the car as well as I did. He was friendly and asked mee what type o More

by Greg G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
Aug 17, 2010 -

Nemer Volkswagen responded

We love our V-dubs at Nemer VW and take pride in knowing our vehicles inside and out. Enjoy your GTI! - Chris Comisky, Marketing Manager

August 13, 2010

I found my salesman to be helpful and everything was taken care of quickly. When I have called to talk to different people, there has been some difficulty getting through to the right person. Once you g More

by bmbouloukos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 17, 2010 -

Nemer Volkswagen responded

Thanks for the feedback. If you ever have trouble getting through, just call the number on our website, http://www.nemervw.com, and you'll be in touch with our Customer Relationship Center. - Chris Comisky, Marketing Manager

August 13, 2010

Overall experience was good. Salespeople worked with me to get me the car I wanted at a fair price. There was a bit of confusion regarding the price and terms of the agreement with the purchase of the veh More

by odellke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
???
Aug 17, 2010 -

Nemer Volkswagen responded

Thanks for your review. I'm happy to hear everything worked out for you in the end. We do strive to have a hassle free environment. - Chris Comisky, Marketing Manager

August 13, 2010

From the moment we walked into the sales room, the staff was friendly and welcoming. They introduced us to our salesperson John, and he took time to show us all of the inventory on hand and to find the perf More

by miguel amigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
Aug 17, 2010 -

Nemer Volkswagen responded

We're sorry to hear you didn't buy, but more importantly, glad you keep us in mind for the future. - Chris Comisky, Marketing Manger

August 13, 2010

I bought my car from Nemer VW in Latham NY and it was an amazing experience. I walked in and was reccomended the car of my dreams. I could not have been more impressed by the service and sales of the staf More

by Marypatsharer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Bob Catania
Aug 17, 2010 -

Nemer Volkswagen responded

It sounds like you need to move back to the area! What does Florida have that Upstate NY doesn't? - Chris Comisky, Marketing Manger

August 13, 2010

My 2009 Rabbit was in an accident and being brand new I made the decision to have a VW dealer do the work. Although the car looks great and you can not tell it was even in an accident, it took a long time More

by wwaters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nemer service rep
Aug 17, 2010 -

Nemer Volkswagen responded

Your response has been noted and we appreciate the feedback. We are constantly looking to improve processes where it can benefit our valued customers. - Chris Comisky, Marketing Manger

August 13, 2010

It was a very pleasant experience to go to Nemer VW, the waiting room is a pleasant area and the staff is very nice. The service organization ran very smoothly and my wait time was not annoyingly long. Even More

by cuticrisy109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Aug 13, 2010 -

Nemer Volkswagen responded

Glad you appreciated the new waiting room. If anyone hasn't seen it post-renovation, come check it out. Leather couches, TV, free wi-fi and more. It's pretty snazzy. - Chris Comisky, Marketing Manager

August 13, 2010

is pretty good reasonable price ......................... friendly personal ......................................................................................................... More

by marioro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i don t remember
Aug 17, 2010 -

Nemer Volkswagen responded

Thanks for the review. - Chris Comisky, Marketing Manger

August 13, 2010

I've been using the parts department since 1997 and have been very satisfied. Randy is very accomodating. I also am in need of a new family vehicle and i will most likely get a VW Tiguan. The staff is very More

by karattomas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lady, Tai Lescinski
Aug 17, 2010 -

Nemer Volkswagen responded

Randy is among the best in the business. He's been with us for about 200 years and does a great job. Keep up the great work Randy! - Chris Comisky, Marketing Manger

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