
Nemer Volkswagen
Latham, NY
Filter Reviews by Keyword
By Type
Showing 325 reviews
We really appreciated Joshua spending time with us. The process to make the best purchase can sometimes be difficult, but with Josh it was an informative, unpressured, friendly experience. I'd recommend N process to make the best purchase can sometimes be difficult, but with Josh it was an informative, unpressured, friendly experience. I'd recommend Nemer or Joshua to friends or family based on an overall great experience. More
Extremely pushy. Tried to low ball me on my trade. Would not tell me the interest rate they wanted to charge me when I asked about financing. Would only show me the most expensive models in the lot. Would not tell me the interest rate they wanted to charge me when I asked about financing. Would only show me the most expensive models in the lot. Still I put a hold on a car by giving them a refundable $1000 deposit. When I got my VW from another dealer (who gave me more than twice for my trade), it took me 2 visits, 2 sales staff and about an hour to get my $$ back. More
I have had two services experiences and they have both been great. From the door I was greated with a smile and my work was completed in ample time. The waiting area was also suitable with a tv, reading been great. From the door I was greated with a smile and my work was completed in ample time. The waiting area was also suitable with a tv, reading material and a couch. I will come back and trade my current car or purchase a new car from Nemer if I am in the area. More
Service team has been very helpful, part department knows their stuff. After my car had a problem I spoke with mike in the service deparment, he was very helpful and also mention the recalls my car had, Even their stuff. After my car had a problem I spoke with mike in the service deparment, he was very helpful and also mention the recalls my car had, Eventhough I did not buy the car at Nemer, they were willing to help as if I was one of their customers. More
I would like to see more cleaner when the work is done. I get some dirty steering wheel and overhead door, and my wife was very upset about it. also, i would like to see the price is lower and more options. get some dirty steering wheel and overhead door, and my wife was very upset about it. also, i would like to see the price is lower and more options. also, I would like to see the services more friendly smile and more communicating with the customers about how the work progress. More
I love the show room. I love the drive and feel of a volkswagon and I forgot, when I was a teenager my Mother owned a vw bug. I even took one of my drivers test in it. It was an orange semi automatic. volkswagon and I forgot, when I was a teenager my Mother owned a vw bug. I even took one of my drivers test in it. It was an orange semi automatic. I loved that car. And!!! I love my new Jetta wagon!!! New it's a year and half old now but it still feels like new to me!! I'm trying to get my Husband to buy a Volkswagon as well. He needs a utility vehicle, something with a tow package so if you want to call us with any deals that are going on....we(you and me) just may be able to convince him to buy a new car. I really want him to have a new car. Can you tell!! and! I think it should be a Volkswagon!! So, in two words about Volkswagon and my experience, Totally Satisfying!! Mary Stewart More
I have taken two VW vehicles to Nemer Volkswagon for repairs over the past 4 years. One vehicle was very old. The sales staff was always extremely thorough in describing to me what needed to be done and repairs over the past 4 years. One vehicle was very old. The sales staff was always extremely thorough in describing to me what needed to be done and why. They made it convenient to get an appointment and always kept me apprised of the repair schedule. I would recommend this superb srevice to anyone. More
I was very impressed with Nemer Volkswagen dealership, and particularly with the sales person Joshua Masigla. He was very polite and attentive in answering all of my questions to ensure great customer ser and particularly with the sales person Joshua Masigla. He was very polite and attentive in answering all of my questions to ensure great customer service. I did not feel pressured and he was very friendly and easy to work with on all terms of the car offer. I had a great overall experience and would highly recommend contacting Joshua at the dealership for a great deal on a Volkswagen. More
went to dealership to look, had no intention of buying always loved jettas. they didnt have the black on black i wanted so kidded with them, kept saying no when they showed some vehicle, was during the always loved jettas. they didnt have the black on black i wanted so kidded with them, kept saying no when they showed some vehicle, was during the cash for kluners campaign. had jeep to trade in. he found what i wanted and got it for me. was friendly, helpful and follow up was great customer service. More
I bought a new VW Golf and was very happy with it. I was given a loaner while I waited for it to arrive. The dealership gave me a reasonable price on the car and everything went smoothly. The car has been t given a loaner while I waited for it to arrive. The dealership gave me a reasonable price on the car and everything went smoothly. The car has been terrific. The dealership contacts me regularly for additional support/service. I was glad to have purchased my new car at Nemer. More