Nemer Ford
Queensbury, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I was not planning on purchasing a vehicle, but when I drove the 2012 Ford Edge I was impressed. The sales and service folks were helpful and informative. drove the 2012 Ford Edge I was impressed. The sales and service folks were helpful and informative. More
I belong to the Ford Plan. I looked on Nemer Ford's website and gave them contact information. I received a callback from Charles Albrecht, Finance Manager. When I identified myself as a Ford member, h website and gave them contact information. I received a callback from Charles Albrecht, Finance Manager. When I identified myself as a Ford member, he said to me,"Certified Pre-Owned Ford's are now under the plan." I thought this was great so I scheduled an appointment. I downloaded all of the required paperwork from the plan and took it with me. When I arrived at the dealership I picked out a Certified Pre-Owned Ford Escape Limited with 18k miles. Yes, I was given the plan price, but the plan price is for a NEW CAR, not one with 18k miles on it. Also, I wasn't given any of the incentives. When I kept trying to give them the plan paperwork, I got blown off. After I got home with the car, I contacted Ford. I was told that Certified Pre-Owned was not covered under the plan. So, in essence, Charles Albrecht LIED TO ME. I NEVER would have bought a used car if I had known it wasn't covered under the plan. I would have bought a NEW car because then I would have gotten the plan price, plus 2,750.00 more in incentives. So I was cheated out of an additional $2,750.00 in incentives. Ford wants me to file a formal complaint. I am just waiting to see if I get the promised email from Mr. Albrecht before I call them. More
Well I have renewed faith in Nemer! The jeep store has always been good to me now the ford store is awesome as well. They really work with you for a great customer experience. always been good to me now the ford store is awesome as well. They really work with you for a great customer experience. More
My wife and I visited Nemer Ford to look at a few of their new Ford autos, we were not rushed, pressured, harassed,or made to feel guilty about not making an instant purchase. We are presently watching their new Ford autos, we were not rushed, pressured, harassed,or made to feel guilty about not making an instant purchase. We are presently watching for a new vehicle to replace our present Hybrid SUV, and I am watching Ford, as I know that they will not be shutting down a whole series of vehicles and leaving the customers in a lurch. The salesman that we chatted with was extremely pleasant, caring, and attentive. He brought our any and all vehicles which they had in stock which we were interested in looking at, sitting in, and or test driving. I can and will pursue the same salesman when we are ready to make our move for the above purchase. More
I bought my 2008 Ford Focus from Nemer Ford and have returned every year for excellent service. They have kept my vehicle in perfect shape and I have never had any problems. All required work has been returned every year for excellent service. They have kept my vehicle in perfect shape and I have never had any problems. All required work has been performed quickly and at a reasonable price. The personnel have been courteous and pleasant at all times. More
I honestly forgot my sale person's name, but he did everything within his capability to get me into the car that I wanted, a 2010 Ford Focus SE, which I love. Mr. Albrect went a step further and shoppe everything within his capability to get me into the car that I wanted, a 2010 Ford Focus SE, which I love. Mr. Albrect went a step further and shopped around for the lowest interest rate and payments that were affordable with no money down. More
All per sonnel were kind, courteous, thoughtful. No All per sonnel were kind, courteous, thoughtful. No pressure but very accomodating.I really do not like to participate in surveys. However, these All per sonnel were kind, courteous, thoughtful. No pressure but very accomodating.I really do not like to participate in surveys. However, these people aty Nemer deserve to be complimented' More
From test drive to driving my new Focus off Nemer Ford's lot, I had a thoroughly great experience. Matt and Sean were great and very helpful throughout .I definitely recommend this dealership! lot, I had a thoroughly great experience. Matt and Sean were great and very helpful throughout .I definitely recommend this dealership! More
I have purchased 4 vehicles and now leased 1 vehicle through Nemer Ford. Every visit was extremely pleasent from the time I arrived until the deal was completed. The follow up to see if I am satisfied through Nemer Ford. Every visit was extremely pleasent from the time I arrived until the deal was completed. The follow up to see if I am satisfied is commendable. I highly recommend Nemer Ford for all your vehicle needs and plan on purchasing my next vehicle from them in 3 years. More