Nemer Ford

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve More

I inquired about an F150 and Jordan P. was able to help and guide me to EXACTLY what I was looking for. I was treated with respect and kindness. Jordan was able to answer any questions I h was able to help and guide me to EXACTLY what I was looking for. I was treated with respect and kindness. Jordan was able to answer any questions I had efficiently and in the end I am a satisfied customer. I recommend Jordan P. to anyone in the area looking for a new vehicle at Nemer Ford. More

BUYER'S BEWARE - If I could select ZERO Stars, I would. This FORD dealership is one of the worst I have ever dealt with. I bought a BRAND NEW 21 GT500 for $10,000 over MSRP and the recaro seat o would. This FORD dealership is one of the worst I have ever dealt with. I bought a BRAND NEW 21 GT500 for $10,000 over MSRP and the recaro seat on the drivers side has deep scratches in one bolster. I had the car shipped to me and to my surprise the same seat had an explorer plastic over on it so when I checked it out, I didn't see the scratches until the next day when I went to take it for a drive and removed the plastic covering from the drivers seat. Ironically, the only seat that was covered was that one and I thought it was the original seat cover but it was not. It was one from an explorer. Was the dealership hiding something by covering the seat? I will never know. I do know that I paid 10k over MSRP which means the dealership made at least $20k+ on the car in profit and has not offered to help me one bit. I placed 5 calls to the owners of the dealership, left messages on their VM and with the receptionist for them to call me. Not a single call from the owners. I did get a call from the GM (after calling him 2 times) who was a total jerk and came at me like fire when I started to tell him about the problem. He told me it was my problem and that I must have damaged the seat myself. The car had 8 miles on it when I bought it and I asked the salesman Jim Sears to look over the car for me with a tooth and comb and to let me know if there are ANY ISSUES AT ALL with it before I wire cash to them to buy the car. He said the car was perfect and that his PDI guy looked it over really good. Well maybe he forgot to look under the plastic seat cover from a Ford explorer.... Bottom line is DO NOT BUY ANYTHING FROM THIS DEALERSHIP of the 3 other ones they own in the area. The owners do not care about their customers (especially any that are out of state and take the word of their "top" salesman as he told me) and the GM was nothing short of a total jerk to me after telling me that he has been in the car business for 40 years and that I was trying to pull one over on him and he was not going to let me do that. Mr. Blake (GM), and My Sears (Salesman), I asked to speak to the owners and never heard back from either of the Nemer brothers. Not a single call from either of them. Mr. Blake, as a GM of a Ford store, its your job to HELP customers, not to accuse them of damaging their own, brand new GT500 with 8 miles on it. Did you try to help me at all? xxxx NO. You were a total jerk and you know it. You yelled at me over the phone before I could even tell you about the issue and then treated me like a complete idiot. If they will do this to me with a 2021 GT500 (the second most expensive Ford makes PLUS 10k MORE than MSRP), what will they do to you with any other car you may be buying from them. BUYER'S BEWARE. I would suggest that you go to any other Ford dealership in the area (OR BEYOND IF NEEDED) that treats people with respect and cares about you and the business that you are doing with them. NEMER FORD does not care about you, your car or any issues you may have had when buying a new car from them. This was the worst dealership experience I have had in the last 30+ years. I regret "trusting" the salesman to tell me that the car was perfect when it was not. You might ask me why didn't you fly up to see the car first, well I should have but I am a trusting person and trusted them to tell me the truth. Mr Nemer, if you want to discuss this issue, please call me. I am sure that Mr. Sears has my number. Mr. Blake, I have no interest in being insulted by you again and do not wish to talk to you ever again. You are not a good representative of Ford Motor Co. More

Very relaxed atmosphere and extremely helpful staff and management. Pete went out of his way to make sure we understood the vehicle and it’s function. management. Pete went out of his way to make sure we understood the vehicle and it’s function. More

Truck always serviced in a timely fashion. They let me know ahead of time whether I can wait or need to leave it. Friendly and knowledgeable staff. Would reccomend. know ahead of time whether I can wait or need to leave it. Friendly and knowledgeable staff. Would reccomend. More

This was my second purchase from newer Ford and I’m so glad I went back......it’s a no nonsense dealership ....quick and efficient.... they have a way about them that just says honesty..Sales person..... glad I went back......it’s a no nonsense dealership ....quick and efficient.... they have a way about them that just says honesty..Sales person..... Greg Pratt. Is a highly professional and knowledgeable young man....and the sales manager who appraised my trade in made me feel at home .....Todd in finance.....and even Heather on the phone ....down to the guy who changed my plates are all the best ...I have referred my friends in the past and will continue in the future.....I’m an old man and I was treated with respect...I can’t ask for more than that Thankyou to them all More

I think Nemer Ford xxxxing sucks. Out of all the brand new vehicles , motorcycles, boats, cars and trucks I've ever purchased in my life Nemer Ford is the worst xxxxing place I've ever been to ever In m new vehicles , motorcycles, boats, cars and trucks I've ever purchased in my life Nemer Ford is the worst xxxxing place I've ever been to ever In my 22 years of military Serbia I've traveled the entire country and went to lots and lots and lots of dealerships and by far you are the worst thing that ever happened to me More

Took are car for a recall...service was very nice...quick time in and out...there was a gentleman in the lobby that retrieved are key from the drop box...we left are lights on in the car...very nice people t time in and out...there was a gentleman in the lobby that retrieved are key from the drop box...we left are lights on in the car...very nice people to deal with More

Another great experience at Nemer Ford! Always going above and beyond, knowledgeable and friendly...accommodating too! Salesman offered to come in on a day off so I could test drive the vehicle I was ac above and beyond, knowledgeable and friendly...accommodating too! Salesman offered to come in on a day off so I could test drive the vehicle I was acquiring about! Highly recommend Nemer Ford! More

I had made an appointment to have a safety recall completed on my 2016 Explorer, when I arrived I didn’t have an appointment, the staff did accommodate me, however I was at the dealership much longer completed on my 2016 Explorer, when I arrived I didn’t have an appointment, the staff did accommodate me, however I was at the dealership much longer then I anticipated. I was satisfied with the staff and quality of repairs just a bit disappointed that I didn’t have an appointment, I do understand mistakes happen. More