Nelson Nissan in Broken Arrow

Excellent Service Told it might take more than an hour, actual time was 45 minutes! Definitely will use them again! Fast, friendly, accurate service! Will use them agai Told it might take more than an hour, actual time was 45 minutes! Definitely will use them again! Fast, friendly, accurate service! Will use them again! More

Maintenance Nelson service department is professional and personable. Jason is always efficient, friendly and always goes the extra mile. The work was completed Nelson service department is professional and personable. Jason is always efficient, friendly and always goes the extra mile. The work was completed in less time than originally estimated More

Great experience Bought my new 2018 Pathfinder SV from Andrew. It was as good experience as one can have while buying a car. He did everything he could to get me in th Bought my new 2018 Pathfinder SV from Andrew. It was as good experience as one can have while buying a car. He did everything he could to get me in the car I wanted. I’m very happy with my new car and the effort that went into finding it. More

Quick The service was friendly and they took the time. To explain why my car was acting up and fixed an issue it was diagnosed to correct the issue. The service was friendly and they took the time. To explain why my car was acting up and fixed an issue it was diagnosed to correct the issue. More

Great customer experience and pleasant place to do business! Wonderful experience with Christian my service advisor. Everything that was done was under warranty and he did not try to sell me something I did not Wonderful experience with Christian my service advisor. Everything that was done was under warranty and he did not try to sell me something I did not need. I appreciate all the service team at Nelson Nissan!! More

Oil change Friendly, fast service. Only thing I would recommend, is maybe disposable gloves for mechanic as they are driving car back to customer. Only to keep d Friendly, fast service. Only thing I would recommend, is maybe disposable gloves for mechanic as they are driving car back to customer. Only to keep dirty hands from getting steering wheel a little oily. Other than that, service was great! More

Pleaseingl but disappointed I was very satisfied with my sales person and the professional attitude he had. He answered all my questions and got me a price I was ok with of cours I was very satisfied with my sales person and the professional attitude he had. He answered all my questions and got me a price I was ok with of course you always want save more money. The financial department was very nice to deal with and got me out in a short time. I had asked my sales man to have my car waxed as it had small scratches and marks from running it through car washes with brushes. He relayed the information to someone on the phone in my presence and I was confident it would be done. The next day when I picked up the vehicle it was not waxed and as I drove off I noticed the control panel and display were not cleaned and covered in dust and finger prints. But I guess the last straw was when I noticed I did not have an owners manual (2014 GMC truck) this a must with all the new technology these viehicles now have. Paid 27,000 dollars but need to go to e-bay and find my own manual! More

Easy as pie buy We had a super car buying experience. We had a pleasant salesman, Steve, who gave us knowledge, and space to make our decision at a comfortable pace We had a super car buying experience. We had a pleasant salesman, Steve, who gave us knowledge, and space to make our decision at a comfortable pace. His patience while we processed the details was apparent. We did not feel compelled to buy as a result of any pressure from him. We appreciated that. More

Buying new car Excellent staff easy to work with, never felt pressure into closing a deal explained my options very well, very thorough in explaining the details of Excellent staff easy to work with, never felt pressure into closing a deal explained my options very well, very thorough in explaining the details of the car More

Service Brought in my sons 2012 Altima for a 60K service around noon. I explained to Christian , our service writer , that my son was in town for Christmas br Brought in my sons 2012 Altima for a 60K service around noon. I explained to Christian , our service writer , that my son was in town for Christmas break and that it was important to have it done pretty quickly due to him having to return to school for sports. Christian said leave it with me now and he would try to have it done by that evening. I was expecting the next day but true to his word he called a couple hours later and it was done. More