Nelson Nissan in Broken Arrow
Broken Arrow, OK
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Excellent service My experience at nelson nissan exceeded expectations thanks to JAMES HARPER, he is very respectful, kind, and does not breath down your back getting y My experience at nelson nissan exceeded expectations thanks to JAMES HARPER, he is very respectful, kind, and does not breath down your back getting you to buy a vehicle. More
Great Experience James Harper was absolutely amazing as he helped us find out perfect car! We will be back for sure the next time we are in the market for a new car! James Harper was absolutely amazing as he helped us find out perfect car! We will be back for sure the next time we are in the market for a new car! More
Trying to setup an appointment for car service Well on December 27 I try to setup an appointment for a car service. I went thru their website and you can't setup an appointment so I contact a messa Well on December 27 I try to setup an appointment for a car service. I went thru their website and you can't setup an appointment so I contact a message number they have right there on the website. They told me the service teams was no setup for text messages or chat. So I told them what kind of service I want.and they told me someone what's going to reach at the phone that I gave them. Till now never receive a phone call from them. Really upset me because thats what I got my car at. So I will not recommended at all. More
Great service. Friendly staff! Robert with Nelson nissian was a huge help and did all he could to get me the car I wanted for the price I wanted. Will for sure go back! Robert with Nelson nissian was a huge help and did all he could to get me the car I wanted for the price I wanted. Will for sure go back! More
Great Service I worked with Scott and he helped me to get the best car, I would recommend to anyone. I love my car and everyone was great especially Scott. I worked with Scott and he helped me to get the best car, I would recommend to anyone. I love my car and everyone was great especially Scott. More
Just The best dealership. Hands down. I took my Titan in for a complaint of Front seats not working properly, and engine light. I was told that I needed a new BCM, and a catalytic conver I took my Titan in for a complaint of Front seats not working properly, and engine light. I was told that I needed a new BCM, and a catalytic converter. The repair would be around $ 2,000.00, I also added a trans service, rear breaks, and window lubrication, to me that's a big chunk of change. After the initial repairs my trucks other cat went bad, and the BCM needed reprogrammed. My service adviser Jason, the service manager John, and the lead Technician Charlie told me to bring my truck in. Folks they reprogrammed the BCM, and removed and replaced the catalytic converter at no cost, and even put me in a rental car for the day. That includes all labor. I did not have to pay one red penny to have the repairs done. The repair wasn't done correctly They said do why should I have to pay twice. Find another dealership like this one. ha you won't These guys are honest, helpful, and went above, and beyond to take care of a customer. More
Positive Buying Experience Craig Pinkerton was very helpful in buying a car for my daughter. He listened to my request and helped fit us with a pre-owned vehicle. The vehicl Craig Pinkerton was very helpful in buying a car for my daughter. He listened to my request and helped fit us with a pre-owned vehicle. The vehicle we purchased was not on the lot on my initial visit. It arrived some time after and Craig called me to let me know about it. Not at all pushy either. The actual buying process seemed a bit long but I reckon that is because they are busy at Nelson. I recommend the dealership and the Salesman and will buy there again. More
Very easy Robert Martinez was very easy to work with as he was professional and not pushy. My son and I both liked his Christian values and his overall attitud Robert Martinez was very easy to work with as he was professional and not pushy. My son and I both liked his Christian values and his overall attitude of serving the customer! More
Made It Easy My husband had died 4 months before and then someone hit our car and totaled it. I needed a vehicle that would sit 5 people, three of which are growi My husband had died 4 months before and then someone hit our car and totaled it. I needed a vehicle that would sit 5 people, three of which are growing teens. Robert helped us and made everything easy. He helped narrow our search to 2 mini-vans, let me test drive the one I liked, and guided me through the whole process. Received a good deal, pleasant to work with, knowledgeable of the vehicle, and followed up after a couple of days to make sure there were no problems. Great Dealership! Great Associate! More
Happy It was a pleasant experience to buy a truck. Sean was very friendly and helpful. The process took over 2 hours which is to long for my liking. It was a pleasant experience to buy a truck. Sean was very friendly and helpful. The process took over 2 hours which is to long for my liking. More