
Nelson Mazda
Tulsa, OK
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Always impressed I love bringing my car in for service. I am always greeted with a smile, and the crew works hard to ensure that my time is valued. I am impressed that I love bringing my car in for service. I am always greeted with a smile, and the crew works hard to ensure that my time is valued. I am impressed that I get timely calls about the progress of my vehicle's service and information regarding suggested maintenance. Geoff and all of the others always make me feel welcome and taken care of. The courtesy vehicles make all the difference as a working mom and I appreciate them working with me to keep my car in great shape! More
Dot your i's and cross your t's Team was professional and did not pressure me. They allowed me to leave and make a decision. The preparation team of the car made some mistakes that Team was professional and did not pressure me. They allowed me to leave and make a decision. The preparation team of the car made some mistakes that disappoimted me but were resolved quickly. Good group. More
Wonderful and very comfortable! I have always had a very comfortable and professional experience while receiving services and all other interactions with Nelson Mazdz👍ㇿ I have always had a very comfortable and professional experience while receiving services and all other interactions with Nelson Mazdz👍🏾I would highly recommend this dealership to anyone in the market for a Mazda! Love the lounge amenities and no nonsense haggling of customers. More
Good experience Gavin was great and very helpful - what he did not know he made sure he got an answer for. The rest of the staff supported him we had some things tha Gavin was great and very helpful - what he did not know he made sure he got an answer for. The rest of the staff supported him we had some things that were out of the norm that we wanted everything was taken care of in a timely manner. The communication after the sale was great also. We had a poor experience with another dealership which is why we came to you guys. Thanks again More
recall of dashboard I dropped my 🚗 off yesterday. I was there 10 minutes. I was seen by Geoffrey. He got me a loaner. I came back today 🚗 was ready and go I dropped my 🚗 off yesterday. I was there 10 minutes. I was seen by Geoffrey. He got me a loaner. I came back today 🚗 was ready and good to go. What great service More
Fast in n out on 6mo/5Kmi service I had set an appointment for the service on my wife's CX-5 as required by warranties. Very courteous treatment and fair time on wait. The reason for t I had set an appointment for the service on my wife's CX-5 as required by warranties. Very courteous treatment and fair time on wait. The reason for the raiting is that during and after the sales process the advantages of using Mazda oil was stressed more than once. After reviewing my rect at home I see that the oil used was Castrol. This dealership continues to trip over its own feet with me. More
The Best I've never dealt with a dealership like Nelson. They are consistent in top quality service, you can trust their service recommendations, they are kind I've never dealt with a dealership like Nelson. They are consistent in top quality service, you can trust their service recommendations, they are kind, helpful and go above and beyond every single time I've interacted with them. I couldn't really say enough about their service - it's enough to make me choose a Mazda again over another car I may like a little more. They're that good. More
Service Great experience. Everything was explained to me about the appointment. Work accomplished in a timely manner. Jeff is very nice and informative about Great experience. Everything was explained to me about the appointment. Work accomplished in a timely manner. Jeff is very nice and informative about the service. More
Excellent service! Nelson Mazda, was very helpful and well priced. Never pushy and extremely knowledgeable about their inventory. AARON SMITH was wonderful to work with. Nelson Mazda, was very helpful and well priced. Never pushy and extremely knowledgeable about their inventory. AARON SMITH was wonderful to work with. He gave personal attention, including his cell phone to text and answer questions easily and quickly. I highly recommend using him. More
Maintenance Geoff and his crew always do their very best to take care of me and always communicate cost and timeline every step of the way no matter what I bring Geoff and his crew always do their very best to take care of me and always communicate cost and timeline every step of the way no matter what I bring my car in for. They are so good to provide me with a courtesy vehicle while they service my vehicle. This makes a huge different for me as a working mom. More