Nelson Mazda
Tulsa, OK
Filter Reviews by Keyword
By Type
Showing 186 reviews
recall of dashboard I dropped my 🚗 off yesterday. I was there 10 minutes. I was seen by Geoffrey. He got me a loaner. I came back today 🚗 was ready and go I dropped my 🚗 off yesterday. I was there 10 minutes. I was seen by Geoffrey. He got me a loaner. I came back today 🚗 was ready and good to go. What great service More
Fast in n out on 6mo/5Kmi service I had set an appointment for the service on my wife's CX-5 as required by warranties. Very courteous treatment and fair time on wait. The reason for t I had set an appointment for the service on my wife's CX-5 as required by warranties. Very courteous treatment and fair time on wait. The reason for the raiting is that during and after the sales process the advantages of using Mazda oil was stressed more than once. After reviewing my rect at home I see that the oil used was Castrol. This dealership continues to trip over its own feet with me. More
The Best I've never dealt with a dealership like Nelson. They are consistent in top quality service, you can trust their service recommendations, they are kind I've never dealt with a dealership like Nelson. They are consistent in top quality service, you can trust their service recommendations, they are kind, helpful and go above and beyond every single time I've interacted with them. I couldn't really say enough about their service - it's enough to make me choose a Mazda again over another car I may like a little more. They're that good. More
Service Great experience. Everything was explained to me about the appointment. Work accomplished in a timely manner. Jeff is very nice and informative about Great experience. Everything was explained to me about the appointment. Work accomplished in a timely manner. Jeff is very nice and informative about the service. More
Excellent service! Nelson Mazda, was very helpful and well priced. Never pushy and extremely knowledgeable about their inventory. AARON SMITH was wonderful to work with. Nelson Mazda, was very helpful and well priced. Never pushy and extremely knowledgeable about their inventory. AARON SMITH was wonderful to work with. He gave personal attention, including his cell phone to text and answer questions easily and quickly. I highly recommend using him. More
Maintenance Geoff and his crew always do their very best to take care of me and always communicate cost and timeline every step of the way no matter what I bring Geoff and his crew always do their very best to take care of me and always communicate cost and timeline every step of the way no matter what I bring my car in for. They are so good to provide me with a courtesy vehicle while they service my vehicle. This makes a huge different for me as a working mom. More
The car buying was pleasant We came with the intention of purchasing a used vehicle. The sales team were good about letting us test drive a new and a 2015 MX5. There was no pre We came with the intention of purchasing a used vehicle. The sales team were good about letting us test drive a new and a 2015 MX5. There was no pressure to purchase which was a welcomed change vs purchasing vehicles in the past. More
Great customer focus Had a great experience buying our first Mazda (Mazda 3) and the customer focus of the whole Nelson team could not have been more evident. Charles Garr Had a great experience buying our first Mazda (Mazda 3) and the customer focus of the whole Nelson team could not have been more evident. Charles Garren, our salesman, was polite, professional and helpful in our decision making process. The finance team was equally professional and respectful of our time. We simply had the best experience buying a new car. Thank you! More
Excellent Customer Service It is always a pleasure going in for a regular service appointment with Nelson Mazda. Scheduling is fast, appointments are convenient, my service advi It is always a pleasure going in for a regular service appointment with Nelson Mazda. Scheduling is fast, appointments are convenient, my service advisor Jeff is always so friendly, respectful and explains all the details to me so I can completely understand what is going on with the service of my car. Nelson Mazda provides a comfortable lobby, stocked with snacks, drinks, a tv and free wi-fi to make the wait so much more pleasurable. 5 STARS More
Nelson Mazda service department On multiple service visits to Nelson Mazda (Tulsa OK) my Mazda has received excellent service work. Staff is helpful and well trained. They are ready On multiple service visits to Nelson Mazda (Tulsa OK) my Mazda has received excellent service work. Staff is helpful and well trained. They are ready when dropping off and then picking up your car so the process happens quickly and efficiently. Service staff well trained on car's technical details. More