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Nelson Mazda
Tulsa, OK
190 Reviews
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Showing 190 reviews
December 20, 2010
I had a great experience at Nelson Mazda. I knew of them from some folks I worked with and because of their reputation made it a priority to check their inventory first. I highly value their Christian work from some folks I worked with and because of their reputation made it a priority to check their inventory first. I highly value their Christian work environment that is reflected in their low pressure tactics and also in their negoiations. Everyone was friendly and not in a patronizing way. We did do our dance on pricing, but only a couple of stanzas and all in a very respectful manner. My salesperson was new, but focused on trying to do the right thing. I went in with expectations for a good experience and came out with a smile and the ability to sincerely recommend these folks and their business. I will be back for future purchases as I hope to do my part to support businesses that do the right thing by folks. Mr. Jacobs is a pro and a pleasure to deal with. Can not remember the last time I could say that coming out of a car dealership. More
by myandell
Employees Worked With
CJ Jacobs
November 03, 2010
My sales experience started out well. David was friendly.But the rest of the car buying experience quickly took a turn for the worse. It started off with the inablility of the sales people to friendly.But the rest of the car buying experience quickly took a turn for the worse. It started off with the inablility of the sales people to find a car. I was interested in a Mazda5. Their website listed several for sale. When I asked about a particular vehicle that only had 25,000 miles on it and was still under warranty I was told that the only cars they had were what we could see on the front lot (this car was not included). I ended up starting a deal on a Mazda5 with 36,000 miles on it. My husband happened to ask another salesman not helping with our deal and he was able to find the car we had already asked at least two other people about, it was in the back. It was finally brought around front and we started a new deal on it. To me it seemed like there was an agenda to sell the other car instead of the one I was really interested in and it left me feeling uneasy. From this point things went from bad to worse. The finance guy was very rude and insulting offering us an interest rate that was over 2.50% more than what we were able to get from an outside source. He actually told us if we could get a better rate than what he was offering we should come back and tell him about it because he didn't believe we could do it. The real kicker is the credit union we got financed through is one that Nelson Mazda uses for financing also, so why couldn't they get us a better rate? Several days after purchasing the car I received an email from Nelson Mazda asking about my sales experience and giving a number to call and speak to Megan Rawlings if I had any concerns. I spoke to Megan the next day and she said that she or a manager would get back to me about my bad experience. That was over 3 weeks ago and I have never been contacted by her or a manager. I would not buy another vehicle from this dealership ever again. More
by kadupre
Employees Worked With
David Beltran
August 25, 2010
I have to admit, I don't really like buying cars. However with this dealer I felt that they were at least looking to find something that would really work for what I needed. I ended up buying a 2004 Saturn I with this dealer I felt that they were at least looking to find something that would really work for what I needed. I ended up buying a 2004 Saturn Ion and I must say I am very happy with my purchase. More
by xyzzykdj
Employees Worked With
Tom Penland
July 23, 2010
The dealership is a great place to buy a car. They're helpful and not pushy. They really work with you to get the best deal possible. The test drive experience really shows off the car. They had a nic helpful and not pushy. They really work with you to get the best deal possible. The test drive experience really shows off the car. They had a nice play area for our three year old son to play in. More
by mtbm
Employees Worked With
Ken Bellamy
June 01, 2010
My particular experience at Nelson was nothing short of amazing ... The old 4Runner that I had been driving for years seemed to be on it's last legs. I drove into the Nelson lot on Memorial simply because amazing ... The old 4Runner that I had been driving for years seemed to be on it's last legs. I drove into the Nelson lot on Memorial simply because I had heard from others that they were a very helpful and freindly outfit. This proved to be the case. After a couple of hours of shopping and much discussion about my particular situation, Ken B. and company were able to get me out of my old junky car (as it turned out the motor was about to give out) and put me in something that I could not have imagined on my own. The 06 Titan turned out to be a perfect fit for my family and our activities. I would highly recommmend Nelson Mazda and will continue to share this story with others. More
by SJStaub
Employees Worked With
Ken B.
March 31, 2010
Went to Nelson after MANY visits to other dealers in Tulsa. Nelson was able to get my payment and price for my trade just where I needed to be to make my buying decision. Carl was very informative and Tulsa. Nelson was able to get my payment and price for my trade just where I needed to be to make my buying decision. Carl was very informative and allowed my family to independently test drive our CX-9. From the moment I spoke with Megan on the phone to the moment I signed the paperwork it was a long but worthwhile experience. I would highly recommend this dealer to anyone who asked. More
by sixpax1824
Employees Worked With
Carl and Larry
March 29, 2010
Great service from all aspects of the car buying process. Ken and Brandon were great to deal with and truly listened to what we were wanting to do and even after walking out called back several days later an Ken and Brandon were great to deal with and truly listened to what we were wanting to do and even after walking out called back several days later and we were able to make a deal on a New Mazda6 lease. This is the second car I have purchased from this dealership and as far as I am concerned, this is the only dealer to use. New or used car, you will be treated right. Thanks Ken and Brandon. More
by grampstex
Employees Worked With
Ken Bellamy
March 22, 2010
Great experience purchasing my new Mazda3...friendly staff and easy to work with. No hassle type of sale just as I wanted. James worked with me and provided all the necessary details of the sale, follo staff and easy to work with. No hassle type of sale just as I wanted. James worked with me and provided all the necessary details of the sale, followed up with me, but not too "sales" type. He is willing to do whatever customers want. Finally, he had everything ready for me to pick up the car...by the way, he also spent time with me on a rainy night to test drive and had the car ready in the garage area so we didn't get wet. More
by tulsaace33
Employees Worked With
James
February 13, 2010
Easy - The transaction was handled mostly over the phone. I asked them to have the car serviced at a Lexus dealership for me and they had all that taken care of before I came in to take delivery of the car. I asked them to have the car serviced at a Lexus dealership for me and they had all that taken care of before I came in to take delivery of the car. When Ishowed up and car was exactly as described. No surprises. More
by aspenbp
Employees Worked With
Jeff Lewis
October 26, 2009
100 for diagnostic/ it shuld be free. 100 an hour labor/ dealerships should offer deals in this economy. tried to sell me on a lot of work that didn't need to be done. when my radiator is leaking, i could c dealerships should offer deals in this economy. tried to sell me on a lot of work that didn't need to be done. when my radiator is leaking, i could care less if they think my new tires are bald. More
by holcje
Employees Worked With
head guy @ service
