Nelson Mazda
Tulsa, OK
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i live roughly 4 hours away from this dealership, but fell in love with a used mini cooper they had on their lot. i called in and spoke with michael and he gave me all the information i needed, he even t fell in love with a used mini cooper they had on their lot. i called in and spoke with michael and he gave me all the information i needed, he even took a trip back from coming home from work just to put my information in to hold the care for me (thats what i call service). when i did finally arrive they did the process as fast as they could, putting us ahead of another customer, seeing as how we had to drive 4 hours back home. i would deffinately recomend this dealer to anyone! they are amazing and have a quality product for a reasonable price. More
I had an 8am appointment but I showed up 15 minutes early and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys More
This was one of the best buying experiences that I have had and that covers some 43 years while buying primarily new veicles. Ken was very helpful in helping me to find a MX-5 that I was wanting. When we had and that covers some 43 years while buying primarily new veicles. Ken was very helpful in helping me to find a MX-5 that I was wanting. When we finally decided on the car (a 2010 Grand Tourning Hard top convertible with some 7500 miles and a fair price) he worked with throught the entire process. Would I recommend this sales person and dealership? Absolutely, without reservation! More
Excellent customer service, very friendly ... Easily the best car buying experience I've ever had. Am already recommending to friends and family ... I will definitely buy there again. best car buying experience I've ever had. Am already recommending to friends and family ... I will definitely buy there again. More
Immediate attention was great. We enjoyed the ease with which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car for our budget and needs. The sales manager, and finance personnel were very friendly and efficent. Appreciated Michael introducing us to the Parts dept. and the maintence dept. In short, we really enjoyed the experience and it was not painful at all. We will recommend our car and Nelson Mazada's service to our friends. This will be our 6th mazada in the last 44 years. More
My first oil change service was set up by my sales person & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information abou & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information about this appointment but was still able to fit me in that next morning. I received great service & it's nice to get a car wash with the oil change. The buying process was a little long but no different that any other dealer. Overall the experience was great. This is the second car that we have bought at Nelson Mazda & will return again for future purchases. Don't normally have my vehicles serviced (oil Change)done at the dealers but now see the price is very competitive with other places maybe even a little cheaper. More
It was my first service for my CX-9. I was told that it would take about 60 to 90 minutes but the car was ready in 45 mintues. My only disappointment was that the car did not get a carwash. My other car fr would take about 60 to 90 minutes but the car was ready in 45 mintues. My only disappointment was that the car did not get a carwash. My other car from Chris Nikel gets a special discount on oil changes and also a thorough cleaning inside and out. More
The staff were friendly and seemed to genuinely want to help. Showed respect for our time. Price negotiations were a pain with lots of waiting involved. Didn't negotiate the sale price, only tra help. Showed respect for our time. Price negotiations were a pain with lots of waiting involved. Didn't negotiate the sale price, only trade in value. Also it was a long wait after we decided to buy the car to finally talk with purchasing. Going into the dealership it seemed our expectations were a bit off. We have never bought such an expensive vehicle (Mazda5). Also our previous experience with dealerships had not gone well, so we would have preferred private party. But overall we do not regret the purchase, though it hasn't been a week yet. We are happy with the price and experience with Nelson Mazda. More
I found my car on line and upon arriving at the dealership, I was greeted by Bruce Larison. He was absolutely the most pleasant and helpful sales person I have ever worked with when buying a vehicl dealership, I was greeted by Bruce Larison. He was absolutely the most pleasant and helpful sales person I have ever worked with when buying a vehicle. He has continued to do all he can to make this a successful buying experience. I highly recommend Nelson Mazda and will go there first when I look to purchase again. More
The entire experience was easy and pleasant with very friendly staff. It was also nice that if you called they answered their phones and if they said they needed to call you back they called back quickl friendly staff. It was also nice that if you called they answered their phones and if they said they needed to call you back they called back quickly. My salesman, Tom Rother, was knowlegable about the car and explained a lot of the features of the car during the test drive. Would absolutely shop there again. More