
Nelson Mazda
Tulsa, OK
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BOUGHT A CX-9, WAS ALLOWED TO DRIVE AROUND THE LOT AT 10MPH, DROVE NICE. BUT OUT ON THE ROAD YOU CAN HEAR EVERY BUMP AND CRACK IN THE PAVEMENT, AND THATS OVER THE WIND NOISE. WAS EXPECTING TH GET 20 TO 10MPH, DROVE NICE. BUT OUT ON THE ROAD YOU CAN HEAR EVERY BUMP AND CRACK IN THE PAVEMENT, AND THATS OVER THE WIND NOISE. WAS EXPECTING TH GET 20 TO 22 MPG ON THE ROAD, THE FIRST TANK PROVED TO GET ONLY 18. AND YOU WOULD EXPECT A COMPASS WOULD BE STANDARD EQUIPTMENT ON A $40,000 VEHICLE. NOT A MAZDA.. YOU CAN ADD IT ON FOR A LOW PRICE OF ONLY $400. THE SALESMEN AND FLOOR PERSONEL WERE ALL VERY FRIENDLY, BUT THE UPPER MANAGEMENT SEEM TO BE A LOT LESS UNDERSTANDING. IF YOU SEE A WOMAN IN A RED CX-9 AND APPEARS LOST, THATS MY WIFE AND WOULD YOU PLEASE GIVE HER DIRECTIONS. More
The best service department I've ever dealt with. Michael, Jeff were great and i have highly recommended Nelson Mazda to all my friends. I will be buying a car soon and I will be buying it from Nelso Michael, Jeff were great and i have highly recommended Nelson Mazda to all my friends. I will be buying a car soon and I will be buying it from Nelson Mazda More
We showed up late in the evening, but was met by 2 sales reps. We requested a test drive in Mazda 3 hatchback and got it. We discussed what we were looking for while driving and were shown a Mazda 3 Sedan reps. We requested a test drive in Mazda 3 hatchback and got it. We discussed what we were looking for while driving and were shown a Mazda 3 Sedan which actually matched all of our important criteria. We purchased the car that evening. The total process took until 11:30. But not one person there acted upset about us being so late. All were very friendly. Very good experience. More
i live roughly 4 hours away from this dealership, but fell in love with a used mini cooper they had on their lot. i called in and spoke with michael and he gave me all the information i needed, he even t fell in love with a used mini cooper they had on their lot. i called in and spoke with michael and he gave me all the information i needed, he even took a trip back from coming home from work just to put my information in to hold the care for me (thats what i call service). when i did finally arrive they did the process as fast as they could, putting us ahead of another customer, seeing as how we had to drive 4 hours back home. i would deffinately recomend this dealer to anyone! they are amazing and have a quality product for a reasonable price. More
I had an 8am appointment but I showed up 15 minutes early and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys and Michael set me up right away , advised me on future service for my vehicle and the donut and coffee was a good extra. Thanks guys More
This was one of the best buying experiences that I have had and that covers some 43 years while buying primarily new veicles. Ken was very helpful in helping me to find a MX-5 that I was wanting. When we had and that covers some 43 years while buying primarily new veicles. Ken was very helpful in helping me to find a MX-5 that I was wanting. When we finally decided on the car (a 2010 Grand Tourning Hard top convertible with some 7500 miles and a fair price) he worked with throught the entire process. Would I recommend this sales person and dealership? Absolutely, without reservation! More
Excellent customer service, very friendly ... Easily the best car buying experience I've ever had. Am already recommending to friends and family ... I will definitely buy there again. best car buying experience I've ever had. Am already recommending to friends and family ... I will definitely buy there again. More
Immediate attention was great. We enjoyed the ease with which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car for our budget and needs. The sales manager, and finance personnel were very friendly and efficent. Appreciated Michael introducing us to the Parts dept. and the maintence dept. In short, we really enjoyed the experience and it was not painful at all. We will recommend our car and Nelson Mazada's service to our friends. This will be our 6th mazada in the last 44 years. More
My first oil change service was set up by my sales person & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information abou & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information about this appointment but was still able to fit me in that next morning. I received great service & it's nice to get a car wash with the oil change. The buying process was a little long but no different that any other dealer. Overall the experience was great. This is the second car that we have bought at Nelson Mazda & will return again for future purchases. Don't normally have my vehicles serviced (oil Change)done at the dealers but now see the price is very competitive with other places maybe even a little cheaper. More