Nelson Mazda Norman
Norman, OK
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So easy and stress free! My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our financ My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our financing guy! Both of these guys made the car buying process easy and completely stress free! Quienten was perfect to work with, not pushy at all, but super knowledgeable about the Mazda products and we would absolutely ask for him when we use Reynolds Mazda again! Franco worked hard to get us the best rate and was very informative about GAP and extended warranties. He had everything ready for us and we got in, signed, and got done in a matter of a half hour! Great guys at Reynolds! More
Quick Paperwork and Great Service! I was looking at a new Mazda CX5 Grand Touring for my next car because I liked the safety features available. I was quickly contacted, after submittin I was looking at a new Mazda CX5 Grand Touring for my next car because I liked the safety features available. I was quickly contacted, after submitting my information and interest in the vehicles, by Steve Adams. He was fantastic to work with and helped get the most for my trade-in. I especially loved that we were in and out of the document signing within an hour! My previous car purchase, at a different dealership/company, did not go over as well so my expectations this time around were blown away! I'd recommend anyone to work with Steve @ Reynolds Mazda as he is very thorough when discussing options, features and overall explanation of your new car. More
New car purchase Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertainment Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertainment features. Best new car experience! More
Quick & Satisfying I had been looking for a specific CX-9 model (2015), and found a newly listed car @ Reynolds. Went to look at it, liked it, took a test drive, and ent I had been looking for a specific CX-9 model (2015), and found a newly listed car @ Reynolds. Went to look at it, liked it, took a test drive, and entered into price discussion with my sales consultant Ryan Locklear. Mr James Tippet assisted Ryan to the final price agreed to by all. I found this experience to be quick & easy. This model is Mazda's finest & I was willing to pay a little more at Reynolds rather than travel a long distance to "maybe" save a little. All aspects of this sale were performed in a quick professional manner by the Reynolds staff. I even visited the service department after concluding the sale to visit with them about the Mazda Certified Warranty aspect of this car. They were most helpful in explaining the details to me. All is all a great 2 hours! That's right start to finish, test drive to meeting the service folks.. Very happy (as is my wife whose car this is). More
My experience I have been searching online for about two months look for the right vehicle, I found that each one was either over priced or had high mileage. I foun I have been searching online for about two months look for the right vehicle, I found that each one was either over priced or had high mileage. I found my 2015 Nissan Titan here and they were very friendly and made me feel at ease. I would encourage anyone looking for a car or truck to give them a chance. You wont be sorry. If I am ever in need I'll return. More
excellent customer service and transaction I just purchased my second automobile form Reynolds and I hope to make them my car dealer for the future. Ordinarily, a woman alone purchasing a ca I just purchased my second automobile form Reynolds and I hope to make them my car dealer for the future. Ordinarily, a woman alone purchasing a car is not a pleasant or productive experience- they made it both! Very professional, no pressure, respectful. Highly recommend. More
Very helpful and willing to negotiate My car was having some issues and I was in need of a new car. I found the car I wanted on the internet and scheduled a test drive. Cory Berier and Jam My car was having some issues and I was in need of a new car. I found the car I wanted on the internet and scheduled a test drive. Cory Berier and James Tippet helped me out, and we were able to strike a fair deal. Overall, I was treated with respect and will definitely be back for a Mazda for my wife. I have not dealt with their service department, but I recommend their sales department. They were definitely one of the better dealerships I've done business with. More
They Made Car Shopping Enjoyable I put off much needed car shopping for 2 months because I was dreading the process of dealing with car salesmen, the haggling, the financing process, I put off much needed car shopping for 2 months because I was dreading the process of dealing with car salesmen, the haggling, the financing process, etc. In fact, the first place I looked lived up to every reason I was dreading the process. Then, I found a vehicle I was interested in a Reynold's Mazda. From the moment Martin called me back regarding my internet inquiry until the moment I drove it off the lot, it was a great experience! Martin wasn't just selling me a car to meet his quota. He encouraged me to test it out and make sure I was comfortable with it. He was knowledgeable about the vehicle and the brand. When I asked about taking it to my mechanic to have him sign off, Martin encouraged me to do that as well. When I came to pick up the car, he showed me how to operate all the technology inside my vehicle and helped me pair my phone with the Bluetooth. When it came to sitting in the financing office, Joe was great too! He did pressure me to buy anything extra that I didn't need/want. Honestly, other dealerships need to take note. This is a full-service location in the best way possible! Thanks again! More
Completely painless! Everyone was great! I gave this dealership a 5 star rating because this was our second vehicle purchase from them and they never disappoint! Excellent group of people! I gave this dealership a 5 star rating because this was our second vehicle purchase from them and they never disappoint! Excellent group of people! More
Best salesman that I have ever dealt with. I stopped at this Reynolds Mazda in Norman, OK to look for a car for my granddaughter and was very well taken care of by Steve Adams, a long time sale I stopped at this Reynolds Mazda in Norman, OK to look for a car for my granddaughter and was very well taken care of by Steve Adams, a long time salesman for this dealership. He knew every thing about the cars and showed me all the different options on each car. I bought one on the spot and I am very pleased with the car and my granddaughter just loves it. If you go to Reynolds Mazda, ask for Steve, you won't regret it. You will have a very good buying experience. More