Nelson Mazda Norman
Norman, OK
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Impressed and Content James Tippett!!!. He is the most honest and down to earth kin of guy. He helped my daughter first and then helped my husband and I get cars. He did hi James Tippett!!!. He is the most honest and down to earth kin of guy. He helped my daughter first and then helped my husband and I get cars. He did his work and found us deals to fit our budget and vehicles we enjoy. I recommend him whole heartedly. I am so pleased he is part of our lives. If i ever trade in my Mazda it will definetly be with james Tippett at Reynolds Mazda in Norman, Oklahoma More
Satisfied Customer James is the best! I have dealt with our local dealer in the past and when it came time to get a new car, I got nowhere. I thought loyalty meant somet James is the best! I have dealt with our local dealer in the past and when it came time to get a new car, I got nowhere. I thought loyalty meant something in car buying, but I was quickly shown otherwise. I started my research online and browsed several dealerships, and James contacted me right away. He went out of his way to make sure I was satisfied. He truly puts the customer first and that was very apparent in our dealings. Even living in a different town, he managed to find the car that I wanted AND trade in my car for the best deal I could find. He went above and beyond to make sure he gave me what I wanted. I will definitely be coming back to James when it's time to upgrade, and I will also send my family and friends here! I had a pleasant encounter with Ed the financial manager as well. Even though I didn't know too much about what I was doing, he made sure I was well informed. I highly recommend this dealership! More
Unexpected Great Experience I loved the dealership; no high pressure sales just friendly, helpful and informative; Trevor encouraged me to test drive the different models and I I loved the dealership; no high pressure sales just friendly, helpful and informative; Trevor encouraged me to test drive the different models and I now have what I did not think I wanted; it is my favorite car to date More
These guys ROCK I told them what I wanted on my trade they have me over and above. They kept me within my purchase budget and within my monthly payment budget. Very f I told them what I wanted on my trade they have me over and above. They kept me within my purchase budget and within my monthly payment budget. Very friendly and I will definitely recommend them to everyone. More
Best Car Buying Experience I've Had...EVERRRRRRRRR I was referred by a friend to this dealership needing an inexpensive used car. I was greeted by Trevor who was very knowledgeable of the used cars on I was referred by a friend to this dealership needing an inexpensive used car. I was greeted by Trevor who was very knowledgeable of the used cars on the lot. Let me tell you, last time I bought a car (right down the road by the way) I spent EIGHT HOURS feeling harassed and exhausted. I had to take a meal break half way through.. and the guys told me to go have four or six beers. Awesome. This experience was much more pleasant. Jerry put me at ease on price, and I didn't feel like I was playing some crazy long game of Monopoly just trying to make a deal. I hate Monopoly. So if you'd like a pleasant car buying experience I would recommend Reynolds Mazda in Norman. I felt like they helped me get the car that I needed without having to jump through hoops of fire. More
very clean, respectful, nice environment James Tippet helped me out. He was very respectful he works very hard, I felt like I was important that I mattered . I just want to say thanks to J James Tippet helped me out. He was very respectful he works very hard, I felt like I was important that I mattered . I just want to say thanks to James Tippet for the help you did a good job and I will let the people I see looking for a car to go to James. Thanks again James for your help and for being respectful and a good person! More
Best place to purchase a used vehicle I was referred to Reynolds Mazda by a friend of mine to purchase a used car. The sales staff was very helpful and friendly. James Tippett was my sa I was referred to Reynolds Mazda by a friend of mine to purchase a used car. The sales staff was very helpful and friendly. James Tippett was my salesman and was very knowledgable about their used car inventory. I normally hate the car buying experience, however Jerry Pittman, the manager was great to work with and made me feel at ease about my purchase. I felt like I got their best deal when I left which is not the norm when dealing with sales people. Jerry went above and beyond to earn my business. I will definitely return to Reynolds for my next car as well. More
painless purchase Best experience hands down. No stress. No gimmicks! James and Sean were awesome. We will definitely be returning for all of our family's future purch Best experience hands down. No stress. No gimmicks! James and Sean were awesome. We will definitely be returning for all of our family's future purchases. More
New vehicle/turning over leased vehicle As a single woman, usually when you go into a dealership or auto shop just in general, you get treated as if you are stupid and get taken advantage of As a single woman, usually when you go into a dealership or auto shop just in general, you get treated as if you are stupid and get taken advantage off, so I really wasn't expecting anything different here. However,I contacted James and told him exactly what I had, what I needed to be done, and where I needed my payments to be and that I wasn't going to waste my time or his time. What a completely wonderful experience from beginning to end, more than met any expectations that I went in with. Never once felt talked down to or taken advantage of. More than happy with my purchase, just wish that the state of Oklahoma added the TT&L into the financing of the car, as Texas did, but that is NO reflection of my experience working with James and Sean. Thank you!! More
I actually was looking at a vehicle that was on the Reynolds Mazda lot, and I told the salesman what I needed my payment to be, and he said we can probably do that. I couldn't buy that day, so I said I Reynolds Mazda lot, and I told the salesman what I needed my payment to be, and he said we can probably do that. I couldn't buy that day, so I said I would come back, and he even had me sign a piece of paper that had the payment I wanted. I wanted this car so bad, so I came back. Before we even began I told him, if you do not think you cannot get my payment where I need it, please don't waste my time, I also didn't want to waste theirs. The computers were messed up so he said we have to take a walk over here to the ford place, so then we were put in the hands of Mr. Destillo, and he was nice and assured me we were gonna work this out. He took us to his office, I had my boyfriend and his son and my twin 7 year olds in his tiny office. After siting and giving the information he kept leaving and coming back and leaving and coming back, the computers were messing up and he was trying to get this and that approved. After a few hours he said maybe we should go to lunch and come back. I told him that I was worried and he assured me "We make dreams come true", yes he actually told me that. So we went and ate lunch and I called him and he said, yea come on back! So I did and we were there for another hour and a half, just for him to tell me that my payment was well over what I told him repeatedly that I could do. It was such a waste of time. I was in tears and all I got was sorry. I do believe they tried very hard to get me approved, my credit was not too bad so they had something to work with. I just felt like he knew early on what my payment would be and he was just trying to wear me down. MY poor kids had to sit for hours for nothing. I was able to get a vehicle at the same price from another dealership with a way better intrest rate from the same bank they were trying to work with. So I don't know what they were trying to do. They totally lost my business and I will be sure to let everyone know how I feel about this co. Franco seemed a little cocky and cheesy. He needs to learn to not promise things he can't deliver. We were there for over five hours, and I had picked the vehicle out the day before, absolutely rediculous. I went to Norman Chrysler Jeep Dodge and bought a 2014 Jeep Compass, and got 3.9% interest rate! I was in and out in an hour and a half. Don't let these people waste your time! More