
Nelson Mazda Norman
Norman, OK

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An Oxymoron I am a retired business woman and have always appreciated a well engineered automobile. From driving farm equipment in my youth to great cars in my w I am a retired business woman and have always appreciated a well engineered automobile. From driving farm equipment in my youth to great cars in my work, I have loved the experience of ownership and taking the best possible care of my cars. The only thing I absolutely could not stand was dealing with car salesmen. Because I was leaving a luxury class vehicle to a car that better fit my changing lifestyle, I did my homework and research before selecting brands to test drive. I went into Reynolds Mazda fully expecting to be talked down to, insulted and pressured. It is an oxymoron I realize, but I met a wonderful car salesman in Steve Adams. He was smart, gave me room to think, and answered my questions with directness. He let me know that he wanted my money and was willing to work hard for it but he did so in a pleasant way. Steve gave me all the room and freedom I needed and I found myself in a new CX-5 within 24 hours. I believe I was dealing with an honorable man and would not hesitate to approach him if something arises and I need his help. More
Great to see women in the business! I went in to buy a new car and from the beginning April Riker was very friendly and incredibly helpful. She made the whole experience so pleasant and I went in to buy a new car and from the beginning April Riker was very friendly and incredibly helpful. She made the whole experience so pleasant and easy. She was able to answer all of my questions and she made sure I got exactly what I wanted. Linda Hughes in finance was also Amazing! She was quick, experienced, and also very helpful. This was my first experience buying a new car and these two ladies made it a great one! So happy I went to Reynolds and even happier to have been able to do business with such great women! Keep up the good work, ladies! More
Car shopping went like a breeze I must admit that buying a car ranks low in my list of favorite things: the pressure dealers put on customers so they can close the deal just scares m I must admit that buying a car ranks low in my list of favorite things: the pressure dealers put on customers so they can close the deal just scares me away. Steve Adams proved that not all dealers are created equal! He found me the car I wanted even when they didn’t have it in stock, contacted me with a fair price offer and took my trade-in for what I expected. He is knowledgeable about his business and a really nice person to deal with. Car delivery was quick and easy. Very happy customer! More
Experience at Reynolds Mazda was AMAZING! Needing to buy a new car can be a stressful experience. But that is not what happened at Reynolds Mazda in Norman, OK. We worked with Cynthia Markal Needing to buy a new car can be a stressful experience. But that is not what happened at Reynolds Mazda in Norman, OK. We worked with Cynthia Markal to match my daughter to her new vehicle. Cynthia was knowledgeable about the vehicle and was very helpful in the whole sale process from test drive to pairing the Bluetooth. Our experience was GREAT! I would definitely recommend Reynolds Mazda to my friends. More
New Mazda Entire staff was excellent throughout the entire process. They initially didn't have a vehicle that matched all of our "wants" but were quickly and ea Entire staff was excellent throughout the entire process. They initially didn't have a vehicle that matched all of our "wants" but were quickly and easily able to find and procure one. More
Wonderful New Car Buying Experience Purchased a new Mazda CX5. It was the best car buying experience I've had. Steve Adams and Sean Porterfield were both great. They didn’t play any h Purchased a new Mazda CX5. It was the best car buying experience I've had. Steve Adams and Sean Porterfield were both great. They didn’t play any high-pressure sales games, just offered us a fair price on our trade and a fair price for the new CX5. It was a totally hassle free enjoyable experience, the way you dream new car buying should be. I highly recommend Reynolds Mazda, it’s worth the drive from North OKC. More
Great dealership and easy to work with My wife and I were in the market for a second vehicle and after a day of frustrating car shopping at other dealerships we went to Reynolds Mazda and w My wife and I were in the market for a second vehicle and after a day of frustrating car shopping at other dealerships we went to Reynolds Mazda and within 10 minutes were driving what was going to be the car we'd go home with. Brent Waggoner is the best salesperson we've ever dealt with, he was direct, non-invasive and friendly during and after the process of purchasing the car. Even after purchasing our Mini Cooper, Brent Waggoner even provided us with an oil change, full detail, USB drive with an owners manual and made some calls for inqueries we had pertaining to the car. Overall a great experience with great people. More
New Care Experience & Service Department Just bought a new Mazda CX-5, my 3rd vehicle at Reynolds Mazda. I was in and out in 3 hours, sales person Steve Adams was excellent. ( my second vehic Just bought a new Mazda CX-5, my 3rd vehicle at Reynolds Mazda. I was in and out in 3 hours, sales person Steve Adams was excellent. ( my second vehicle with him). He did a great job of explaining the features and synched my phone with the Bluetooth before I left. Sean Porterfield was great as well in the finance department. As I have serviced my vehicles at Reynolds Mazda since 2005, I can say there service is impeccable. Sandra Saunders is the best. Always calls if there are other recommended services and explains everything fully. More
good experience bought new cx-5. Steve adams and ed rider were fantastic. Friendly and thorough. not pushy. Overall excellent experience. Would recommend and purchase bought new cx-5. Steve adams and ed rider were fantastic. Friendly and thorough. not pushy. Overall excellent experience. Would recommend and purchase again from Reynolds again in the future. More
carb shop re builder As anyone might say wish I could have gotten and even better deal but I'm fine with the one I did agree with. Love the car so far! Keep moving those m As anyone might say wish I could have gotten and even better deal but I'm fine with the one I did agree with. Love the car so far! Keep moving those mazdas! More