Nelson Mazda Norman

Well done! It went MUCH better then I anticipated...The staff was friendly and helpful and and made the whole process very easy for a guy who hasn't bought a new It went MUCH better then I anticipated...The staff was friendly and helpful and and made the whole process very easy for a guy who hasn't bought a new car in 20 years. In the past, I've found your service staff,(I own a 95 Miata) to be very professional and upfront...and now I find the sales staff to be much the same. Thanks to all of you. More

A Breath of Fresh Air My wife and I had such a rough week looking for a car. We had a plan to look at 5 cars during the afternoon. 3 were sold before we got there and the o My wife and I had such a rough week looking for a car. We had a plan to look at 5 cars during the afternoon. 3 were sold before we got there and the other 2 were awful. One would not start on the lot and the other had a dirty diaper in it. Not joking. We went to Reynolds Mazda with no intention of buying a car due to the experiences we had throughout the day. We came into the lot looking for a Mazda and met Steve Adams in the parking lot. He was very welcoming and asked us into his office to find out what we wanted and what we NEEDED. We explained that we had been looking all day for a car and he was empathetic for situations he wasn't at fault for. He then heard the types we were looking for and found us a Mazda5. He took us on a test drive that tested the city, highway and the bumpy back roads of Oklahoma. This was an actual test drive. He knew the owner and the vehicles history. They use Autocheck rather than Carfax which I trust WAY MORE. The gave me a great price and didn't try to swindle me. To conclude this, I have never enjoyed buying a car until I ended up at Reynolds Mazda. I would recommend this place to friends and family. Ask for Steve. He is great and will probably remember your name when you come back to buy another! More

Happy I hadn't bought a car in some 18 years so the whole process was something I dreaded. James was so friendly and helpful not pushy in anyway. April an I hadn't bought a car in some 18 years so the whole process was something I dreaded. James was so friendly and helpful not pushy in anyway. April and Ed were also a pleasure to work with and everyone has been so willing to help and answer any questions I have. I would most certainly recommend Reynolds ford to anyone I know searching for a new/pre-owned car. More

Dreary Day and the staff made my day Reynolds Mazda is a dealership that makes buying easy. On a drizzly, foggy day, I came in to simply test drive a Mazda 6 since I had never driven one Reynolds Mazda is a dealership that makes buying easy. On a drizzly, foggy day, I came in to simply test drive a Mazda 6 since I had never driven one and was not impressed with other cars in its class. So, I wound up driving one home! No pressure or hassle. I did plenty of research on the car before I arrived. Steve Adams knew what I wanted because he listened and knew the product well. Other staff members that worked with me were April Cook who was enchanting and Sean Porterfield who was congenial. I got the car at the price I needed to be and drove off feeling good about the purchase I made. More

No brothers needed! This was my first car shopping experience where I did not take by brother along to do the negotiating. No Brothers Needed!!! Cynthia Markel was extr This was my first car shopping experience where I did not take by brother along to do the negotiating. No Brothers Needed!!! Cynthia Markel was extremely helpful to me. More

Excellent, friendly, kind service Buying a car is obviously an experience most people dread, but the staff at Reynolds Mazda, particularly James Tippett and Ed Rider, were so friendly Buying a car is obviously an experience most people dread, but the staff at Reynolds Mazda, particularly James Tippett and Ed Rider, were so friendly and kind that they've created a lifelong customer. They met my needs easily and worked with me to create a pleasant experience. I bought a gorgeous new 2014 Mazda3, and James worked with the management to create the perfect compromise between myself and the dealership to get my car. Ed was kind, friendly, and professional in helping me secure the best loan possible. In fact, he called me back in later to secure an even better deal. I highly recommend Reynolds Mazda, James Tippett, and Ed Rider. More

Best car purchase experience ... Ever. The team at Reynolds Mazda was responsive, professional and helped me through every step.of the car buying process. I highly recommend this team for y The team at Reynolds Mazda was responsive, professional and helped me through every step.of the car buying process. I highly recommend this team for your next car purchase. More

Much better buying experience I lucked out and found a '12 Mazda 3 i grand touring for a great price and it was exactly what I was looking for, this was my first car purchase and t I lucked out and found a '12 Mazda 3 i grand touring for a great price and it was exactly what I was looking for, this was my first car purchase and they made it really easy, responded to emails, were friendly, informative, and have been making sure everything has been going well for me since the purchase as well! More

Great Job I worked with Steve Adams on the sales side, and Ed Rider in finance and they were both excellent. First off, I am not a fan of the car buying proces I worked with Steve Adams on the sales side, and Ed Rider in finance and they were both excellent. First off, I am not a fan of the car buying process. I experienced multiple unsuccessful trips to many of the dealers around the OKC area, before I started working with Reynolds Mazda. I found them to be upfront, very personable, and reasonable. Steve was exceptionally thorough in his demos and both he and Ed were very professional. Thanks More

Excellent service! Excellent service from start to finish! James was very thorough and accommodating from start to finish! He was amazing. Outstanding professional.i rec Excellent service from start to finish! James was very thorough and accommodating from start to finish! He was amazing. Outstanding professional.i reccomendation his services More